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GiftRound Reviews 

525
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Gift round was so easy to use and made it really easy to organise the end of year collection for teachers! It was great how people contributing could leave a personalised message and then how you coul... Toon meer

Beoordeeld met 4 van de 5 sterren

I’ve used this service for the last couple of years and it’s always been easy to use. This year I noticed they added a downloadable card option, which was easier for me as waiting for the printed car... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Finally a site that doesn't take platform fees or a % from every pound. Refreshing that there is still people out there that are doing things to benefit others at no cost. Love the card feature and th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was my first experience of using giftround and I will definitely use them again. It was a simple process to set up and send to people to contribute. I used it for a teachers collection. I love... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst
  2. Cadeauwinkel
  3. Wenskaartenwinkel

Over GiftRound

Geschreven door het bedrijf

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Geschreven door het bedrijf

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contactgegevens

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4,8

Uitstekend

TrustScore 5 uit 5

525 reviews

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4,8

Alle reviews

(525)

420 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Birthday

Very easy to set up and monitor any transactions. Always being kept up-to-date. Highly recommended.

10 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thanks so much for your great review! 😊

We’re delighted to hear that you found GiftRound easy to set up and that keeping track of transactions was simple and straightforward.

At GiftRound, we believe group collections should be stress-free and easy for everyone involved. We’re glad our updates helped keep you informed throughout the process.

Thanks again for your recommendation, and we hope to welcome you back to GiftRound again soon!

Amy
GiftRound

Beoordeeld met 5 van de 5 sterren

A great way to set up a collection

It was very simple and quick to set up a collection for a colleague at work. Also no fees! all the money collected went to the person which was a pleasant surprise. Would definitely recommend!

10 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thanks so much for your lovely review!

We’re thrilled to hear it was quick and easy to set up, and that you were pleased with the no-fee experience.

It’s exactly what we aim for: making group collections simple, with every penny going where it should.

Thanks again for your recommendation!

Amy
GiftRound

Beoordeeld met 5 van de 5 sterren

Very straightforward process.

Very straightforward process.
It was simple and quick to set up, and for people to take part.

9 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thanks so much for your review!

Its great to hear it was quick, simple, and easy for everyone to join, that is exactly what we aim for!

We hope to see you again soon.

Amy
GiftRound

Beoordeeld met 5 van de 5 sterren

Fantastic experience from GiftRound

I have been using Giftround for a few years now and the experience has always been great! It seems to be a small company, and as such, they take fantastic care of their customers. I have used Giftround for colleagues' gift collections, but also for very large groups (80+) like school staff and twice a year to give them a gift at Christmas and at the end of the school year. When it comes to large groups, the website can't always handle to request to split the collection efficiently, but the GiftRound team always respond well to requests and are very helpful. I highly recommend them!

9 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thank you so much for your continued support and for such a thoughtful review! 😊

As a small team, it truly means a lot to all of us to hear that you’ve been using GiftRound for several years across both small and large groups, especially for such meaningful occasions like school staff collections.

We’re delighted you’ve had a great experience and that our team has been able to support you when needed. We really appreciate your patience with larger group requests, and your feedback helps us continue improving the platform.

Thanks again for your recommendation. We’re always here if you need anything, and we look forward to celebrating with you again soon!

Amy
GiftRound

Beoordeeld met 5 van de 5 sterren

Super easy to set up

Super easy to set up, no hidden fees.

10 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thank you so much for your feedback!

We're really glad to hear you found it easy to set up and appreciated the transparency with no hidden fees.
We work hard to keep GiftRound completely free because we believe group collecting should be just that, free and easy.

We hope to see you back at GiftRound soon.

Amy
GiftRound

Beoordeeld met 5 van de 5 sterren

Easy and effective!

Great to use

9 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thanks so much for your lovely review!

"Easy and effective" are two words we absolutely love to hear because that's exactly what we want GiftRound to be 💙

We're delighted it worked so well for you, and thanks again for taking the time to share your experience and we hope to see you at GiftRound again soon.

Claire
GiftRound

Beoordeeld met 3 van de 5 sterren

Overall disappointed

Overall, I found the Giftround customer service team to be polite and responsive throughout my enquiry. Although I was offered a 50% refund as a goodwill gesture, I was disappointed with the outcome regarding my barely expired FlexCard as it wasn’t just pocket change.

After providing feedback, I was informed that GiftRound has extended the validity period of its FlexCards from 12 months to 13 months. It was particularly frustrating to find out that this policy change was not applied retrospectively, despite my voucher falling within what is now the revised validity period. The website as far as I could see in the frequently asked questions had also not been updated to reflect the change. This is a positive change as many retailers I’ve used for gift cards previously provide much longer than 12 months validity. The nature of this type of card means people are collecting and sorting the gift cards well in advance of gifting them to people as opposed to regular gift cards people go and buy closer to gift giving time direct from stores so most people will end up with less than 12 months upon receiving the gift.

I was also disappointed by the lack of transparency around what happens to the remaining balance on expired vouchers. As these are often group gifts purchased in good faith, it would be reassuring for customers to know exactly where any unused funds go once a voucher expires.

While I appreciate the goodwill gesture and the professionalism of the customer service team, the overall policy felt inconsistent and inflexible. The experience has left me disappointed, and I would be hesitant to use GiftRound or recommend it to others. I would recommend anyone looking to buy a gift card look for companies that follow the UK GCVA which encourages companies to follow much better terms for gift cards.

Edited: I mentions the GCVA as from my own research it indicates that the GCVA encourages businesses to use expiry dates of at least two years.

5 juli 2026
Review zonder uitnodiging
Logo GiftRound

Antwoord van GiftRound

Hi Claire,

Thank you for taking the time to leave your feedback about your expired gift card.

I'm pleased to hear that you found our customer service team polite and responsive throughout. Whilst I'm sorry you're disappointed with the outcome, we appreciate the constructive way you engaged with us.

Following feedback from customers, including yourself, we recently made a number of improvements to the recipient experience, including clearer communication around voucher validity and extending the validity period of newly issued GiftRound FlexCards from 12 to 13 months. As with most product changes, these improvements apply to vouchers issued after the change was introduced rather than retrospectively.

In relation to expired balances, once a FlexCard expires, any unused balance is dealt with in accordance with the arrangements and terms that apply to our third-party voucher provider. Unfortunately, expired balances are not something we are able to recover or reinstate once the validity period has passed.

Thank you also for updating your comments regarding the GCVA. Whilst the GCVA encourages good practice across the gift card industry, it does not mandate a minimum two-year validity period. Our previous 12-month validity period was consistent with the GCVA Code of Practice, and our decision to extend newly issued GiftRound FlexCards to 13 months goes beyond that guidance.

Thank you again for your feedback Claire. Comments such as yours have directly influenced improvements we've made, and we'll continue to review the customer experience as our service evolves.

Craig Forsythe

Founder, GiftRound

Beoordeeld met 5 van de 5 sterren

Fantastic way to do a group collection!

This is fantastic! Really easy way to set up a group collection! I love the fact that you can print off for your recipient or have it sent directly to their email address. It’s brilliant too that they don’t have to spend it all on one card, they can split it between their favourite brands. Highly recommend!

9 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thanks so much for this wonderful review!

We love that you highlighted the flexibility of the GiftRound FlexCard, giving recipients the freedom to split their gift across their favourite brands is exactly why we built it, because the best group gifts are the ones chosen by the person receiving them.

Thank you too for the recommendation; word of mouth has been a huge part of GiftRound's growth, so it really does mean the world to our small team 💙

Claire
GiftRound

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I was asked to organise a leaving collection for a colleague. As we now work remotely, I thought I would try an online collection via GiftRound. I had met their staff at a PA Event some time ago. It was so easy to set up and my colleagues found it very straight-forward to contribute. When I had a problem with purchasing the e-voucher, which was definitely my user-error, I received a prompt reply within minutes from Claire, their COO - despite it being around 6.30pm and well after business hours. I was very impressed by their customer service and will definitely use GiftRound again.

24 juni 2026
Logo GiftRound

Antwoord van GiftRound

Thank you so much for your kind and thoughtful review! We’re delighted to hear that setting up your collection was quick and easy, and that your colleagues found the process straightforward too.

It’s especially wonderful to know that Claire was able to assist you promptly, even outside of normal hours.
We pride ourselves on providing responsive and helpful support, so your feedback truly means a lot to our team.

We really appreciate you choosing GiftRound, and we look forward to helping you again in the future!

Amy
GiftRound

Beoordeeld met 4 van de 5 sterren

Easy to use.

1 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thank you for your review!

We’re so pleased to hear that you found GiftRound easy to use.
It really means a lot to our team to know we’ve helped make things simpler for you.
That’s exactly what GiftRound is designed to do.

Amy
GiftRound

Beoordeeld met 4 van de 5 sterren

The collection was easy to set up and…

The collection was easy to set up and share, I liked that we could add images with our comments. The ability to use £ or Euro was great and so far it seems easy to redeem the collection. One improvement would be to extend the expiry of the gift pot so it can be used for more than one year. Thank you.

1 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thanks so much for your thoughtful review 💙

We're delighted you found GiftRound easy to set up and share, and that features like photos, multi-currency collections and redemption worked well for you.

On the collection duration, we deliberately encourage each GiftRound to be used for one specific occasion and recipient, as we find it creates the simplest and most meaningful experience for organisers, contributors and recipients alike.

The good news is there's no limit to how many collections you can create and because GiftRound is fee-free from start to finish, you can open a new collection whenever you need one without worrying about extra costs.

We hope to see you again at GiftRound soon!

Claire
GiftRound

Beoordeeld met 5 van de 5 sterren

Really easy to use

Really easy to use

1 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thank you for your 5-star review!
At GiftRound, we aim to make group collections as easy and stress-free as possible. We’re so glad to hear that this was your experience.

Amy
GiftRound

Beoordeeld met 4 van de 5 sterren

Easy to set up and for colleagues to…

Easy to set up and for colleagues to access the collection

1 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thank you for your review.
We’re delighted to hear that you and your colleagues found GiftRound easy to use.
That’s exactly what we aim for!
Our goal is to make group collections as simple and seamless as possible for everyone involved.

Amy
GiftRound

Beoordeeld met 5 van de 5 sterren

The giftround was easy to set up and it…

The giftround was easy to set up and it was easy for others to contribute and sign the card. I did have an issue with my e mail address when it came to collecting the giftround but I contacted customer services and this was sorted out very quickly. Would recommend and would use again.

1 juli 2026
Logo GiftRound

Antwoord van GiftRound

Thank you so much for your lovely review!

We’re really pleased to hear that you found GiftRound easy to set up and that it was simple for others to contribute and sign the card.

At GiftRound, we aim to make group collections simple and enjoyable for everyone, and we know how important personal messages are.

We’re sorry to hear you experienced an issue with your email address when collecting your GiftRound, but we’re glad our customer services team was able to resolve it quickly for you.

Thank you for your recommendation, it truly means a lot to us. We hope to see you back at GiftRound soon!

Amy
GiftRound

Beoordeeld met 5 van de 5 sterren

All good

All good, excellent using experience

30 juni 2026
Logo GiftRound

Antwoord van GiftRound

Thanks so much for your lovely five star review!
"Excellent user experience" is something our whole team strives for, so it's wonderful to hear that's exactly what you found.

We're delighted GiftRound helped make your group collection simple, joyful and fee-free from start to finish 💙

Claire
GiftRound

Beoordeeld met 5 van de 5 sterren

Really easy to use

28 juni 2026
Logo GiftRound

Antwoord van GiftRound

Thanks so much for your lovely review!

“Really easy to use” is exactly what we aim for every day, so it’s great to hear that came through.
We want organising a group collection to feel simple, fun, and totally fee-free from start to finish.

We hope to welcome you back to GiftRound again soon!

Amy
GiftRound

Beoordeeld met 5 van de 5 sterren

Really easy to use for group teacher…

Really easy to use for group teacher gifts. My only suggestion would be an eCard generator that could be printed by a different service (or gift round could offer printing and delivery for a fee) just gives a more personal feel for the comments. I ended up making my own card but less craft savvy people would probably buy a card.

29 juni 2026
Logo GiftRound

Antwoord van GiftRound

Thanks so much for your lovely review and for such thoughtful feedback 💙 We're delighted GiftRound made organising your teacher gift so easy!

We offer a free digital group card that includes everyone's messages, and you can even upload your own card image to make it feel more personal. When you're ready to send or print just click 'Actions' in the top right of your collection and select 'Download group card.'

Thank you again for reviewing GiftRound and we hope to see you again.

Claire
GiftRound

Beoordeeld met 5 van de 5 sterren
Logo GiftRound

Antwoord van GiftRound

Thanks so much for your review! 💙

"Really simple and easy to use" is exactly what our team sets out to achieve every single day. We believe organising a group collection should be simple, joyful and fee-free from start to finish, so we're delighted that was your experience.

We hope to see you again at GiftRound soon.

Claire
GiftRound

Beoordeeld met 5 van de 5 sterren

Straightforward to set up and easy to…

Straightforward to set up and easy to use

27 juni 2026
Logo GiftRound

Antwoord van GiftRound

Thanks so much for your five star review 💙

We work hard to make GiftRound as straightforward to set up as it is to use, so it's wonderful to hear that was your experience.

Thanks again for taking the time to share your feedback and helping others discover group collections that are simple, joyful and fee-free from start to finish.

Claire
GiftRound

Beoordeeld met 5 van de 5 sterren

Free and easy to use

Free and easy to use

27 juni 2026
Logo GiftRound

Antwoord van GiftRound

Thanks so much for taking the time to review GiftRound.

"Free and easy to use" sums up exactly what we want GiftRound to be. We believe group collections should be fee-free from start to finish, making it simple for everyone to chip in without us chipping away at the gift.

We hope to see you again at GiftRound soon.

Claire
GiftRound

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