Global Industrial Reviews 

I don't want to give this company no star I have not received mine package I have to send emails telling me to get in touch with another email.I purchase Abdominal machine lazy for 35 dollars on May 10 2020 now there no phone number to call them just this he has not responded now they are ripped off

This company has horrible service. My product took over a month to receive they lied about the shipping time. Then we I received the item, its description was in accurate, I called there customer service to try to exchange for something different, they were very rude, told me it was my problem I bought it. Offered to give me only half of my money back and for me to pay shipping. I have never been more disappointed with a company. I would never purchase from Global Industrial again.

Excellent service - shipping speed as really improved!

We have always had great and immediate response!

Twice in the last month I've had IN STOCK items suddenly become OUT OF STOCK after I placed my order. And then it say that the item "cannot be cancelled or returned". Not sure how they retain loyal customers with that kind of business model. Do NOT trust their IN STOCK notices and don't order something you may need right away.

Do not trust an order from these guys if you are a small customer. Their website indicates things are in stock, but if there is someone more important, you won't ever receive it. I ordered hand sanitizer 6 weeks ago. It was in stock at the time. About 2 weeks later, I received an out of stock message. I was told it would be back in stock on a specific date, about 3 weeks later. Contacted them yesterday. The item was still out of stock with no known in stock date. Very disappointing.

The website is difficult to navigate and find what you need. After I did locate the item I needed, I chose to pay with PayPal and things seemed to go okay until I got to the last screen on the Global Industrial site and it would not complete the transaction. I called their help line for the website and that person knew nothing about the website and only was interested in taking my order over the phone. I assumed they had access to the website and could correct my issue. Wrong!!!

Poor website.

Fast friendly, where other companies make purchasing using a corporate account, as difficult as possible. Global Industrial makes the transaction quick and painless. Thanks you.

Product received was not what I ordered.

Customer Server was super great in trying to help us and with credit.

Jebron Thompson has done a EXCELLENT job in making sure all of our orders have been correct and shipped in a timely manner. No issues

I have always had a good experience ordering from your site. It only got better when Amy DeMeyer introduced herself as our Sales Representative. Amy responds quickly to any questions or concerns that I may have. She provides me with same day quotes on products that I'm interested in.
Some items can be a bit pricey and I'm able to find elsewhere for a better price and shipping charges can be costly as well. In most of my experiences ordering from a vast number of vendors, once I reach a certain dollar amount, shipping is waved.
Overall, I would give you a 4 star rating, AmyDemeyer pushes that overl the top to a 5!!

Had the same product number but received an upgraded gate compaired to the first one that I purchased almost a year ago.

Good construction and very tight - only wish the first one was as good.

I always have worked with JoAnn when I call. She has been so helpful and willing to look at other options if I need the help. She has also found items that were not on the web page or I couldn't find them and help decide what would be right for us. Thank you all!

chuck

except for one part that was back ordered from the manufacture - All my other orders have been processed and received in a very timely fashion. very pleased with their service - and products.

Great Service, Wonderful Sale Staff

quick, accurate, easy peasy

Global always come through with a great product and timely delivery.

It’s pleasure working with Dennis Clark , outstanding service each time, thank you

You have great prices and whenever I place an order it is received within ETA guidelines Thank you