GMB Union Reviews 

Never had cause to use them, but after retiring I looked forward to cancelling my subscription and saving money every month. “Just login and cancel online” says their website. If only it were that easy!! I believed I’d cancelled online, but then received an email stating I had to email a different department if I wanted to cancel, so that’s what I did. Several days later I received an email stating it looked like I wanted to cancel my membership and that if I did, I needed to confirm this (yet again!), which I once again did.
Since then I received almost daily messages saying “did you know you are no longer a member?? If you cancelled by mistake then let us know straight away or you won’t be covered”. I contacted them yet again to say ‘yes I did know I had cancelled my membership, given that it was ME that cancelled it!’
I thought that was the end of it, but oh no. Weeks later and even after requesting they remove all my details from their system, I’m still receiving messages saying “Your membership is due to elapse soon. Reply now to keep your membership active”.
I’m sure it’s easier trying to get out of a timeshare!!
Thankfully I was able to cancel my own direct debit as they don’t seem to understand when someone has left !!

Being an Uber-Controlled Organization

Dear Fake and false GMB union

It has become evident that your organization is not an independent body protecting drivers but rather an undercover extension of Uber itself. You claim to support drivers, yet you only handle minor issues while collecting monthly fees from them—fees that serve no real purpose other than to exploit those already struggling under Uber’s system.

At the same time, you receive money directly from Uber, creating a clear conflict of interest. You pretend to be on the side of drivers, yet when they face false accusations and deactivations by Uber staff, you do nothing meaningful to defend them. Instead, you allow Uber to continue its unfair practices while maintaining the illusion that you are an independent organization.

This deception must stop. Your organization should be held accountable for misleading drivers and profiting from their hard work while being complicit in Uber’s exploitation. I demand transparency regarding your financial relationship with Uber and a clear explanation of how you justify your actions.

ONLY ONE WORD JOKE DONT WASTE YOUR MONEY

If it's possible to rate GMB 0, I would have done so.
They are always ready to collect money every month from your account but never ready to support you when needed.
I am memeber of the Redbridge branch, and the only GMB rep I can count on is Stephen Jone, Stephen Jones has been supportive , and always seems ready to support. I have had bad experiences with some of their receptionists. They are rude and would always sound rude to you, not appearing ready to help. I spoke to a lady called Mary, an officer to the Redbridge branch. Her tone and approach towards the concern I was discussing with her was ver unprofessional, and when I complained, and said I am upset about her approach, she told me it is my decision to be upset. I was gutted but not gutted as this ain't the first time I have experienced this with some GMB staff. You are stressed and mentally drained by the unfair treatment from your employer, and then you assume that your union should be able to comfort and offer you support when needed, instead, they don't seem to care. Wow!! Thanks to Stephen Jones, he has being very supportive and very helpful to me. I am also looking forward to ending my membership with GMB after the completion of the bullying issue with my employer. I do not think I will recommend GMB to anyone in the future. It's a no no.

Can I rate my experience as a 0?because 1 is to good for this union, I've contacted my regional team (in Norwich)and had no response for 2 weeks , someone supose to get in touch with me and never happens,left as well my details to a rep. call me back and no response at all, every time i ring is always busy never available and twice a rude lady answered just took details of work issue to pass on to the union rep.and you have to wait again to be contacted this is a joke!!!what a wast e of time and money!! Well done GMB for charging people for doing nothing very clever!! Will cancel my membership !

I joined GMB Union specifically because I was told they would help with my delayed PCO licence application, which has been stuck for four months. However, after signing up and paying for membership, I was informed that they can’t assist because my issue started before I joined.

This was never made clear before I became a member, and now I feel completely misled. What’s the point of joining a union if they refuse to help when you actually need them? They are happy to take your money but will find any excuse not to act when it matters.

I deeply regret signing up and would not recommend GMB Union to anyone looking for real support. Look elsewhere if you want a union that actually stands by its members!

Waste of time and money. Didn't get back to any of my emails when I needed support as my work were bullying me. Only time I heard anything from them was when they tried to take the direct debit out my account. No luck, I'd cancelled it. Shocking place

What wast time paying in gmb all back stab never got pay deal from company
I ask gmb and company about pay deal all mess about we have look in to if you in gmb I send the gmb id number but just get piss about it been 1 week gmb not got back to me by email or phone
Wood not true gmb with your money

There is nowhere on the website to cancel, which is quite strange. I also spoke to the receptionist, who seemed more interested in scoring points than in listening to me. I am not interested in this kind of unprofessional service; therefore, I am canceling my membership right now.

EXTREMELY disappointed. No one EVER answers the phone at their Hendon branch. I have also tried Wembley. I want to cancel my membership. This is a rip-off you cannot practically speak to anybody!

Called 5 times in the last 2 weeks, not had a call back or anything.. I will be cancelling my DD. What am I paying for?

Simply put, terrible.

I cancelled my DD and they still tried taking the money and sending me e-mails, but never e-mailed me back when I needed support.

If I could give zero stars, I would. Gmb has been a complete waste of money. They don't care about their customers, and they never respond to support tickets. Save your time and money—don't join them. They will never do any good for you. Just a scam

Absolutely waste of time. No one is there to help the individuals who are already going through an ordeal.
Try and stay away from this union even if it is given as free of charge.

Like a 1970's Comedy show. Outdated tactics that never worked even back then.
Avoid is my suggestion based on first hand experience

Awful union. I've sent around 6 emails to my rep who just ignores me. Tried calling my local branch, no one answers and no one gets back to my voice mails. Tried calling the central branch but they just told me to call my rep. What am I paying for?

Paid this for 3+ yrs, only once needed help to investigate previous employer leaking my personal information, which caused fraudulent direct debits with their conspirators.

When actually needed help was told:
'too difficult for us to deal with, wait for ICO response first (3 months+) '

No accomodations for disabled users either after I explained I need email communication.

They also increased subscription today, not paying extra for nothing.

They used to be great back in 2010 for my mother, but time has changed and corruption is ripe nowdays.

So I join for help and suport and I got nothing advice not to make a complain for health and safety issues suffered at work ask me to sent the copy of grievance to them and they will advice me on that and im still waiting until today !
Well done GM

I called a grievance on Renault for bullying in the workplace, withholding tools needed to do my job, sexual harassment, sex discrimination and a culture of racism and stereotypes towards customers. I accumulated 3 months worth of evidence and email trails AT LEAST. I was told by RUSSELL, usually they would not support someone who has joined the union after the incident has occurred however due to the severity of the complaints and Renaults history of bullying tribunals they agreed to take it on and sit through my grievance hearing. They were shocked by my evidence. When we sat in the hearing he advised me not to speak. So I sat listening to him questioning my dealership principal and HR. I put my head down and looked at the table because I didn't want to appear confrontational. I sat like that maybe 5 mins. I eventually looked up and was barked at "yeah you can look at me all you like". I said "I literally just looked up?" My union rep then said "now I can see exactly what she's talking about. I think we will have to terminate this interview here and we will discuss how we will be taking things further. Melissa, do not say anything further please get your stuff and we will leave they're in trouble now they shouldn't have done that". So we left and went outside. Eventually my dealership principal followed us out to the car park where him and my union rep began to full blown aggressively ARGUE. My rep said "you need to apologise to her right now that's not on." My dealership principal said I don't have to apologise I can apologise in my own time if I need to." I told Russell "look it's ok don't worry about it". I was so used to being spoken to wrongly in that workplace it was a minor compared to some of the other stuff. Everyone was investigated for misconduct & I mean everyone. At the final hearing the area manager had said that he "has gone over all of the evidence and can't find anything untoward? He then spoke to my rep briefly citing that he could see he's Indian and although he's a white man he was brought up in India. That was it. My rep said he trusts their decision and we won't need to take it any further. Another example of how race can affect decisions on people's employment rights etc. funny thing is in the meantime, my dealer principal thought sh i t was going to hit the fan and so he left straight after my final hearing. Maybe because of how strongly I approached the evidence etc initially he didn't think I would stop pursuing it there and would take it to tribunal. On advice of my rep I left it believing there was nothing that I could do. Then I heard about ACAS and tribunals etc but I'd already left and the time had elapsed. I don't know why it doesn't allow Google reviews for this company so that people can see exactly what they're in for paying £15 a month. He even told me not to stop paying for it. It's a joke. They allowed that workplace to get away with putting staff through so much. One of the other new staff was being bullied to the degree of having random office items thrown at him by the MANAGER whilst he was on phonecalls to customers. They took his lunch out of his drawer in his absence and kicked it around the office until it exploded then the 2 50+ year old managers rushed to clear it all up before he came back in. They mocked his appearance and made constant belittling references about his personal presentation. Honestly a nasty bunch so I had no qualms going though hundreds of sheets of clear evidence. I would ask my manager for things and he would physically ignore me. Like leave me standing there asking for something, not look at me and not respond so I decided to start asking for anything I need via email. He also ignored these which I was able to evidence him leaving requests for mandatory tools to do my job for hours. I would have to follow up and highlight how long I had been waiting for a response. He was also seemingly getting dementia and it was the other colleagues who joked about it first. It all came to a head when he pulled me into his office and told me my probation meeting will be next wed and he won't be keeping me. He's not supposed to tell me that. So I went to HR and asked them do I have a probation hearing arranged for next wed she said "yes, how do you know that?" I said "Richard just told me" she said "right he's not supposed to." There were also rumours he wanted to replace me with a guy who had worked there previously left due to their scandalous behaviour. So there was also planning to push me out in favour of someone else. All because my manager didn't get his own way with me then got jealous when other guys were helping me to learn my job. Everyone could see he had something against me. He even shouted at me over the other guy (new cars sales manager) literally shouting in my review. Way more to it but let's put it this way. Pick another blo ody union!!

I paid the money for last 2 years to GMB
They are hopeless to help
Just want you money
Good luck to them 2 years money they got from me no any help ever
No getting any money back or even any reply of GMB
Lots of adverts
No chance