GMB Union Reviews 

I was a member of this union for 33 years as an employee of Land Rover. When I actually needed them they were a complete joke. No communication, no support, union officer I actually spoke to was pathetic. Only wish I could claim back the subscriptions I paid for 33 years.

Non member and get nothing from you at all I’ll get sky football for the price I paid absolutely useless
Told what you need to hear
Will I say it bull poop only wanting your monthly payment

Literally the worst company there is . I swear i got discipline and got kicked out my job because my manager was a bully . I have been with these lot over a year now and all they say is we can only give you verbal support which is literally nothing. And i was paying £14 a month . I promise you they will not help with anything when it comes to supporting you at work . Its like they sit the office and tell clients to go do one .

This used to be a great union...had great union reps, also don't ever get a crisis loan if you have savings with their Thorne credit union chedle Manchester[GMB] as they don't allow you to take out your savings and hold it hostage until you have paid your loan off..this needs reporting as it is illegal.

Do not waste your money. Paid in for 18 years. Needed some advice and have been chasing them for approx 9 months. More than happy to take your money, but do not deliver a service I've paid for.

Today I was in a employment tribunal,my gmb representative neil sharples was brilliant in winning my case,would definitely recommend gmb

Joined GMB as my colleagues were members during a restructure. The representative appeared helpful and attended meetings related to my colleagues. I made several calls and emails to GMB but my calls were not addressed or emails and voicemails. I was forced to leave my job due to harassment. I was unemployed when subscription was taken. Repeat request for advice was made. When I emailed a complaint there was further non response. Eventually the GMB PA told me I paid for other services. I repeated my request for a refund as the service I joined for was not provided and that I should have received a discounted membership due to my circumstances. I was told that GMB would no longer engage with me. There was no admission of failing to respond to my emails and calls and voicemails during August 2023 and thereafter. I really enjoyed my job and didn't want to leave. I really had hoped GMB could help to address the bullying but it became too much for me to handle alone.

How can gmb say it represents the work force whilst working for g4s. 2 years no pay rise, because of the 9000+ workers on contract 10% 900 are members of gmb who can afford to pay £15 per month. The other 8000 who can't afford are left to rot with no pay rise because 503 people are making the decision on behalf of everybody.
If gmb are fair why not ask the other 8000 people who are struggling with the cost of living now not next year how they feel about the offer from g4s.
Gmb don't help,

They are mired in bureaucracy and have completely forgotten about the people whose interests they are supposedly protecting... What the shame (SO branch).

Reached out for help regarding an equal pay claim. I had one phone call from GMB which was very positive, and I was advised to copy the representative into emails and let them know if my employer wasn’t engaging so that they could step in. I have since called several times, emailed several times, sent text messages- both to the rep who gave me their details and the Brighton & Hove office. I feel left alone. At the Brighton office, you only get to speak to the mailbox when you call and I am yet to ever hear back..

Tried to contact them because i had problem with deliveroo they couldnt find my union number then they told me its with The London region phoned them no help from anyone so am cancelling and going to just find another i pay over 4.39 a month but never get a service my membership num is454519a

Unfortunately, not good. I was a member 15 years ago for almost 20 years. Just contacted them to seek some support regarding a pension concern only to have someone try telling me that once membership has expired no matter what no service is provided.

Worst union I've ever had the displeasure of knowing exist. My partner is with them, paid the fee for nearly 10 years now, has called on them twice. The first she was ignored and the rep was the HR representative of Sandwell Childrens trust, she's still waiting for a reply.... ended up having to contact a solicitor for help instead because they did nothing. The next time more recently contacted them to be told she needs to go elsewhere. There is zero point having a union if they never actually support. Stay away join someone better. I've been a union rep in the past and this service is OUTRAGEOUS!

Awful awful union. Top brass need removing

I've just concluded a legal claim against a former employer. It took two years, and at the start of the process, I had no idea who the workplace reps were, and I underwent several months of receiving promises from the regional branch that the matter would be referred to a solicitor - however, this didn't occur until I resigned a year later, by which point I was forced to continue paying GMB's membership fees to continue procuring their services... which seems morally questionable. Anyway, prior to resigning I was assigned a GMB workplace rep (who was a trainee) who was absolutely excellent, and who would be deserving of a full 5-star rating alone. But, after I resigned, I was assigned an illiterate solicitor from an external firm on retainer to GMB (Simpsons) who was beyond incompetent, and would have absolutely ruined my claim by openly ignoring a judge's instructions had I not promptly interjected and removed his ability to contact the court on my behalf. I complained very loudly to GMB and ended up having a conversation with an extremely patronising senior officer named Leslie, who spoke to me like I was a child and subsequently ignored my messages. Undeterred, I continued to complain, and my case was eventually referred to UnionLine directly, who were painstaking to deal with, but admittedly clear and knowledgeable. Unfortunately at the point where paying for a barrister became a necessity to facilitate a court-led mediation session, UnionLine suggested GMB had stalled and weren't happy to proceed with funding the barrister, even though my claim had a fairly optimistic chance of success. Ultimately, whilst my matter was resolved with a positive outcome, I only received a third of the amount my claim was valued at by two different solicitors. There seemed to be a definite push from GMB behind the scenes to settle the matter as it was getting costly, but as a member, this shouldn't ever have been a concern. In contrast, it seems no expense was spared when it came to the regional offices (which are enormous) or the wages of full-time GMB employees. Ultimately, as a union, they seem similar to Unison, in that you're likely to end up fobbed off if you don't know what you're talking about. In addition, workplace reps have little-to-no control or influence once matters reach third-party solicitors. Thankfully, my own experience of investigations and the court system saved me from having a slam dunker of a case flushed down the toilet simply because it was began to eat uncomfortably into GMB's profit margins. It's sad to recognise, but one look at the absolutely mind-boggling number of one-star reviews, none of which have been responded to, tells you that their priority is taking membership money from members rather than helping them in times of need. My advice? Read your company policies yourself, learn some basic employment rights, and you'll stand just as much chance of defending yourself when a conflict arises. If you can afford GMB membership, great, extra witnesses and assistance are always welcome. However, the chances of your membership being value for money appear, based on the 54% of one-star reviews, to be slim.

Worst company and people ever.No help when u need help.waste of money n time with this company.i am a uber driver and uber blocked my account on false alegations and i was a GMB member and i asked the manchetser team to help me but they didnt help me in my case.its better you can contact with company directly and slove issues.stay away from these rippoffs.becarefull pl.u will not get help from GMB when u get stuck n u needs help.

I’ve been a union rep and member with GMB for over 20 years.
I was retired out of my job due to ill health, in short terminally ill.
I was unaware that it was my responsibility to inform GMB to move me to a retired member, but still continued to take my union dues on a monthly basis. I requested GMB refund my union dues over a three year period, as this would have provided me with much needed respite care. GMB replied back and reverted back to its policy of it being the members responsibility to move to a retired member and cancel my direct debit. Even if you’re terminally ill and unaware of what day it is, you are still expected to inform the union, even though the union knew about my situation between myself and my employer. Well all I can say is that GMB must really need my money, if they’re willing to rip off dying members. So when GMB start rambling on about inequality and the working class, I’ll remind them that robbing the dying is not only discriminatory but wrong.
Double standards GMB. I wonder how many other members have been ripped off? Questions need to be asked. I hope my few bob paid to GMB gets them to where they need to go, with dodgy values. I’m disappointed and angry.

Have been a long term member of the GMB and whilst during my time of being a member there have been good and not so good experiences, the first experience was back in the mid 90s when it would have appeared that the full time officer was just simply in the pockets or under the thumb of the management, however in more recent years and after massive career change I had the absolute pleasure of working alongside a female full time officer who said what she meant and meant what she said, she was from the North West London Office and was simply amazing. I don’t necessarily have any comments on the Male, Pale and a Stale club that appears to win the Gen Sec elections and how Females never seem to get a look in, maybe there would be less scandals if there were a female in control?

My husband was being transferred to another department in his workplace. They tried to reduce his salary and a rep for GMB blocked him getting the pay he deserved! He was a paid up GMB member ! Needless to say he is now with Unite who are way better and you can actually contact them !

Never call back
Never answer emails
No support at all
waisted 15 years paying subscription
i just cancelled my direct debit