GO Outdoors - Alnwick Reviews 

Lovely staff that went over and above to be helpful and kind! Thank you.

Very friendly staff. Store well stocked and had everything I needed.

Very helpful and efficient experience, I had lost my membership, looked it up and was sorted very quickly! Sam was polite, kind and very professional! Great service - Thank you!

Very helpful staff in the Alnwick store 👍

Great customer from the team, especially Sally. Great knowledge from the rest of the staff. Plenty of options. Fantastic all round experience

Great range of shoes. Staff were great expecially Sally!
From Scott and Ben

Staff friendly and very helpful. As a member discounts are excellent. Recently bought waterproof jacket at half the price.

Really great store and Sally was extremely helpful with our children making sure their boots fit properly and showing us where other items were in store. Great prices too.

Sally is a star! I needed some serious help today about a pair of top of the range Salomon walking shoes. Thank goodness I found Sally. She was patient, informative, gave me great advice and had excellent interpersonal skills. I wish she’d been able to deal with me at the cash point too. Thanks to you Sally.

The offers were good after joining members club.
Unfortunately, the constant barrage of email "special offers" and trivia information has spoilt the experience.
I have now unsubscribed to emails.

I saw that Blisco jackets were being sold for £15 so I dropped in to my local store and bought one. At that price it’s a great bargain

Excellent service and friendly staff.

Excellent service by both Sally and Debz in store

Looking for suitable gloves for working use. Sally was extremely helpful, showing the various alternatives and eventually snipping the fastenings to allow me to put them on properly. Result was I bought two suitable pairs. Thanks Sally for your advice and product knowledge.

Very pleased with my visit, found exactly what I was looking for and then absolutely 5 star service from Sally who informed me about the membership card and savings available meaning I saved alot of money and was thoroughly helpful and knowledgeable about all things Outdoors.. will definitely make this my first choice for the future.

I visited the store recently to look for a black fleece for a new job. A lovely lady called Sally came over to help me search for what I was looking for and helped me find something suitable. Unfortunately, there was a lack of size 16 in-store but after trying a few different styles I found something that fitted well and that met my requirements. I am so happy with my purchase and the customer service that I received.

I visited Go Outdoors in Alnwick after struggling to find walking boots to suit my wide feet in several other shops. Feeling a bit defeated, I must have looked puzzled, because a staff member came over to help. After a short chat, he brought out several pairs of boots and patiently let me try them all on.

About 20 minutes later, I walked out with a brand new pair of boots – and a big smile. I’d walked in with little hope of finding anything suitable, but thanks to his time and effort, I left really happy.

It was my first time shopping at Go Outdoors, and it definitely won’t be the last. Just goes to show – it’s the people who make businesses great!

Lady on check out was super helpful, she even modelled the jacket I wanted to buy for another person so I could tell if the sizing would work (it did)! The staff at the Alnwick branch are so friendly & helpful.

Did not receive my order trying to contact customer care 3 times was a waste of my time went to Alnwick store got a little more help but still waiting for delivery the same jacket I ordered and paid for are now back in the said store so not happy I have not received my order