Great experience - Andrea and Joel were really friendly, chatting with me whilst I waited for my partner to try on some items. It was towards closing time but they did not make us feel rushed at all.... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieGrampian Road 111, PH22 1RH Aviemore, Scotland, GB
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Lees wat reviewers zeggen
I was looking for some new walking boots, I needed wide fitting and Andrea knew exactly what would be comfortable for me. Plus she showed me how to tie the laces properly after all these years I’ve be... Toon meer
Bedrijf heeft geantwoord
Ordered 2 pairs pants, dispatched in different days. One arrived, the other according to tracking has been sitting in Glasgow sorting office for 10 days. My grouse is the difficulty in contacting the... Toon meer
Bedrijf heeft geantwoord
Jo was amazing. So helpful and accommodating. Very attentive and knowledgeable. Found the perfect pair of walking boots and the perfect socks too! I was even allowed to remove the insoles from the boo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Aviemore (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Grampian Road 111, PH22 1RH, Aviemore, Scotland, Verenigd Koninkrijk
4,9
Uitstekend
166 reviews
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Great service from Beth to my 2 picky teenage children
Beth served me today, and we went through several pairs of walking boots and trainer shoes, of different sizes and styles, and she made sure my two teenage kids left with good, comfortable, well-fitted footwear. Thank you!
29 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Andrea was a great help in finding best…
Andrea was a great help in finding best boats for me - thanks Andrea!
21 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Now a member!
Great service and very knowledgeable staff. We were served by Andres and she was quick and efficient when we were in a bit of a stressful rush.
2 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We visited the store in Aviemore…
We visited the store in Aviemore yesterday (November 25). Andrea helped us with choices of walking boots. She was very helpful and knowledgeable.
We would definitely recommend Go Outdoors Aviemore.
10/10 service.
29 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly
Friendly, quick service, good product choice & value for money.
Andrea was great...she even did up my partners laces while he tried on boots.
Went in for boots, but loved service/ shop so bought, tops, sticks, hats etc...overall a great shopping experience
29 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Excellent service and knowledge here.
Excellent service and knowledge here.
Andrew especially was very helpful.
Would highly recommend.
23 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service, very helpful and friendly
16 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Joel was extremely helpful with me…
Joel was extremely helpful with me helping me buy my first walking boot. He knows his stuff very knowledgeable. Thanks so much Joel
28 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Too notch service
We use to store quite often and whenever we do we are always welcomed with smiling faces and politeness. There is always plenty to choose from and with a good range of sizes. We were served today by Andrea who is always very professional. We were asked if we found everything we were looking for and had some small talk whilst she detached and folded our goods. We will continue to use this store as the service has always been very good
21 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Highly recommend :)
Andrea at the aviemore shop was very helpful and friendly! Created a members card for us and got nice savings on a great jacket😊
18 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Purchased walking boots from Aviemore…
Purchased walking boots from Aviemore store, looked after by Andrea, she was spot on, she knew the products well and was so patient, I tried several pairs before I found the right one. Excellent. Thank you Andrea
16 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Andrea was brilliant
Andrea was brilliant. Explained the benefits of the memberships. Really helpful and pleasant. Great shop. Tidy, well laid out and lots of lovely well priced items.
12 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very friendly and helpful staff.
11 oktober 2025
Antwoord van GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Superb trip
Superb trip. Everything thing i could need at the best prices. All the help was provided and friendly servoce was second to none. Thanks for the help.
11 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Aviemore (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Aviemore (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Andrea was quick and efficient!
18 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
I bought a pair of walking boots in…
I bought a pair of walking boots in store (Aviemore) while on holiday. Purchase was made on 18th of July. It is now 2 months later and boots aren’t even sustainable for a path route never mind any sort of hiking route. Boots were meant to be waterproof but certainly aren’t. Have tried to contact through email, firstly got told to return to original store which isn’t possibly due to this being 4 and a half hours away from home, after expressing this I’ve had no response. Provided photos and receipts but nothing from them. Won’t be back and certainly won’t hold back from expressing my feelings to others. Atleast expected these footwear to last 5-6 months as walking is what I do most. Even treated them as they recommend you do. Only been 2 months since purchase. Joke.
24 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Friendly service
Friendly service from assistant, Alana!
Always good to shop in this branch!
23 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Aviemore (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
An excellent friendly service
An excellent friendly service. Love the membership scheme.
15 september 2025
Antwoord van GO Outdoors - Aviemore (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
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