The customer service was fantastic, the lady who looked after us in the shop was extremely helpful and friendly. A credit to the company, I wish more people were like her.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieKyle Street 3, KA7 1RL Ayr, Scotland, GB
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Lees wat reviewers zeggen
It would have been 5 stars I will tell you when I get to the end. 5 stars for the range of products, 5 stars from the shop assistants help in choosing the right shoes, knowledge of the shoes and ad... Toon meer
Bedrijf heeft geantwoord
Great service from using the online service delivering to our local Go store for pick up. Very helpful staff in the shop,
Bedrijf heeft geantwoord
I purchased a pair of Meindl Respond Gtx walking shoes after initially going into the store to look at Scarpas which weren't available. The assistant was very helpful and I was very happy with my purc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over GO Outdoors - Ayr (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Kyle Street 3, KA7 1RL, Ayr, Scotland, Verenigd Koninkrijk
4,8
Uitstekend
65 reviews
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Local outdoor shop with good range of stuff & friendly staff
Local shop. Got what I was looking for at good prices. Very friendly & helpful staff.
11 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The lovely lady in the Ayr shop.
The customer service was fantastic, the lady who looked after us in the shop was extremely helpful and friendly.
A credit to the company, I wish more people were like her.
10 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
the staff where really help full as my…
the staff where really help full as my click and collect confirmation email had not arrived and it was close to shutting down for the day I showed them my order number and made my order up and when leaving their order confirmation arrived
1 maart 2026
Antwoord van GO Outdoors - Ayr (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helpful in shop Staff
Seamless transaction from ordering online to collection from shop. Staff always so helpful and pleasant, they go the extra mile to accommodate your needs.
1 maart 2026
Antwoord van GO Outdoors - Ayr (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Really good quality at reasonable…
Really good quality at reasonable prices with the member discount, Sandra was lovely, helped me get membership set up straight away so could get discount on my purchase.
7 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Had a great experience in ayr...staff…
Had a great experience in ayr...staff are great and very helpful nothing was a bother to them. Great prices
4 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great service from using the online delivery service
Great service from using the online service delivering to our local Go store for pick up.
Very helpful staff in the shop,
22 februari 2026
Antwoord van GO Outdoors - Ayr (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Friendly helpful staff
Friendly helpful staff. Good prices. A happy customer.
18 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent knowledge and incredibly helpful
I was looking for a pair of quality winter hiking boots. The range available was good and varied but thanks to the knowledge of the lady in the shop I found the perfect pair of boots. It took about 30 minutes trying and discussing the various options. It was so nice to be looked after by someone so helpful and knowledgeable. Very diffent from the previous shop. This is now my goto outdoor specialist.
16 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Called into Go Outdoors in Ayr to buy a…
Called into Go Outdoors in Ayr to buy a replacing pair of Merrell hillwalking shoes. Was very well looked after by David and Scott. Both were extremely knowledgeable and helpful. Delighted with my purchases and especially by the Go Outdoors members discount. I’ll definitely be back
29 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Ayr (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Very informative and great deals 😀 my…
Very informative and great deals 😀 my husband says thanks for the 40% off 😝😉🤣 very friendly and helpful staff
7 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
The assistant was very helpful that…
The assistant was very helpful that served us that day.
31 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
efficient and helpful
17 oktober 2025
Antwoord van GO Outdoors - Ayr (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We purchased two pairs of binoculars…
We purchased two pairs of binoculars from ayr store the staff were very helpful and had a great sense of humour their hand gestures for testing distance of binoculars we very much appreciated and would recommend this store to anyone staff very friendly and great knowledge of products
14 oktober 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent
Great range of clothing and footwear and staff very knowledgeable and friendly.
3 oktober 2025
Antwoord van GO Outdoors - Ayr (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly helpful staff great quality…
Friendly helpful staff great quality clothing and competitive pricing
9 september 2025
Antwoord van GO Outdoors - Ayr (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent customer service
Popped in to this store today to get some hiking socks, staff very friendly and helpful and couldn’t do enough to help. So refreshing to see this and staff who looked happy at their work. Thrilled to see they offer blue light discount when many other retailers are bowing out. Keep up the good work, I will be back soon.
4 september 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Twice now in the past few weeks
Twice now in the past few weeks . Simon couldn't have been more helpful. First very knowledgeable on the range of boots the stores sell. Rucksacks.
Back today for a new tent again answered all questions.
11 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
First time visiting the store
First time visiting the store since it took over from Blacks. Friendly knowledgeable staff!
6 augustus 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Ayr (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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