GO Outdoors - Clydebank Reviews 

Got great advice from Chris R on a suitable drive away awning to suit our needs. Fantastic customer service in the Clydebank store.

Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and reluctantly accepted the second pair, since likely the fault may have meant the same problem may have occurred should I have a returned the second pair and ordered a third.

Linn was extremely helpful great customer service

Were good well layed out shop great service buy May whom served me price was great

Very helpful, friendly staff. Great value for money.

Clicked and collected with no problem.

Very strange shopping experience at Go Outdoors Clydebank. Purchased a waterproof jacket and had to take it back as it was not the jacket that was described on the descriptions above the fill row of jackets. Now, that may seem a strange thing to do but the difference between the two models was one was waterproof to 9000mm (shower proof) and the other I thought I was buying was to 20000ml. Significant difference but the look very similar. Anyway, took it back with no issues and went to see if I could get another. What a difficult experience!! Any jacket I wanted to try on was fix d with security chains and there was only one member of staff visible in the shop who was struggling to manage the customers. Further to that, you had to google most the jackets to find out their levels of waterproofing . You also had to go on their website to find the price of most of them as well. In the end I gave up and will go elsewhere.

I bought a jacket with help from, Jac.
Jac was very knowledgeable and helpful.
Thank you

Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn't track your parcel but does send alerts regarding your direct debits from your bank, NO THIS IS NOT A JOKE, this is what happened to me, the bank has been contacted to make sure there is no strange activity in my account!.
IF ANYONE FROM GO OUTDOORS GETS TO READ THIS PLEASE CHANGE YOUR TRACKING SERVICE ASAP,
Thanks, Scott

Chris R looked out a ton of stuff for us newbie campers looking to get on the road. Was knowledgeable and helped us with absolutely everything. Great shopping experience. Thanks very much.

I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of spending my hard earned cash enjoyable . Nice to get a smile and treated with efficiency and kindness, he packed my bag , well done Ceiren

VIP service from Scott & Ben
New pair of waterproof hiking boots. He knew his stock inside out as well as all the technical aspects of each boot. Gave me plenty of time to try different boots to make sure I got the right ones. Very impressed!

Excellent service from Ross C in the first instance he identified the issue and offered to fit a new inner tube / valve there and then. It helps as a member to know you can drop in and get quick and affordable repairs.

Needed replacement spokes, initial contact with a young man on the shop floor,who was more than pleasant, couldn't help so he put out a call for another assistant who certainly could help and did, exactly the type of staff any company needs to succeed, excellent.

Staff were very helpful and polite.

I am a regular visitor to Go Outdoors in Clydebank and always find the staff to be friendly and helpful.

I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to explain the different bike options, helping me understand what would best suit my needs. He answered all my questions, gave honest advice, and made the whole experience relaxed and enjoyable. Fraser also explained that when I order my bike and it's delivered to my home, I can bring it into the store and the team will build it for me, which was really helpful to know. Fraser is a real credit to GO Outdoors. Thanks for all your help.

My brother wanted something he was unable to get where he lives. I found it with this company. They had to bring it to the store nearest me, and they let me know when it arrived. So I was able to collect it, send it to my brother in time for his birthday, and he was very pleased with it.

I was served by Lynne today who was full of knowledge of the products I was purchasing today, great friendly customer service!

The rear tent pole on my Sandero4 tent split and I had taped it together myself for a temporary fix. My next camping trip was on the coast so didn’t think it would hold out with the winds. I popped into go outdoors in Clydebank for a replacement but Chris kindly organised a repair for me. Great service