Pleasantly surprised by this store. Bigger than I expected and good value. Good mix of the big brands high value and the more reasonably priced. Great selection of everything you might need and friend... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Visited Go Outdoors this soggy afternoon to purchase a new rain coat. I was served by a very friendly, helpful member of staff called Jake. He explained the membership sceme and was very patient.... Toon meer
Bedrijf heeft geantwoord
Professional and helpful staff making the experience effortless and pleasant. We were looked after by a lovely young lady(sadly I didn't get her name) and Fay at the till who was kind and patient with... Toon meer
Bedrijf heeft geantwoord
Served by Emilia and a group of young workers and my experience was fantastic. First of all they were not pushy or over bearing they just wanted to help to ensure I had an excellent experience.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Doncaster
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, Verenigd Koninkrijk
- 01302 436434
4,8
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Visited Go Outdoors this soggy…
Visited Go Outdoors this soggy afternoon to purchase a new rain coat.
I was served by a very friendly, helpful member of staff called Jake. He explained the membership sceme and was very patient.
A credit to the team!
24 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Staff are so lovely and welcoming and…
Staff are so lovely and welcoming and happy to help with any assistance. Thanks to Emilia and Leah
24 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great shop
Great shop. Great Members deals. Fay was very polite and very helpful on the till too. Highly recommend this store.
23 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Doncaster
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fay at Doncaster Store
Went to the Doncaster store , to sort out why my card was not working on the online platform . Fay behind the counter scanned my card , and said it was ok . So I purchased in store the items I required . And Fay took my payment and I got my discount . So all in all great customer service from Fay , and a great shopping experience !!!. Cheers Fay !
22 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Helpful members of staff
A very helpful member of staff (Chris). Also ,the lady on the till (Fay) was very pleasant.
21 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Helpful and friendly staff
Staff esp manager very helpful and took time to show me the range and find stock
19 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great range of products
Great range of products, helpful staff clean and tidy shop. The lady who served me today was Fay
21 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Extremely pleasant snd helpful…
Extremely pleasant snd helpful employees. Great customer service from Paige
19 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Doncaster
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Cameron and Paige …
Cameron was super helpful and went above and beyond to make sure myself and my husband got the coats we needed, also helped with the walking boots. I wish Cameron all the success in his future.
Paige was also super friendly and polite whilst we paid for our gear. I wish Paige all the success in her future.
Lovely young members of staff.
Thank you.
16 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Fantastic staff
Professional and helpful staff making the experience effortless and pleasant. We were looked after by a lovely young lady(sadly I didn't get her name) and Fay at the till who was kind and patient with us. Highly recommended.
10 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
1st visit of many
Pleasantly surprised by this store. Bigger than I expected and good value. Good mix of the big brands high value and the more reasonably priced. Great selection of everything you might need and friendly staff. Cafe on site too so all you need for a relaxed shopping experience. Definitely sign up for the membership though £5 well spent
17 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Very helpful staff great customer…
Very helpful staff great customer service
17 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Friendly,efficient,knowledgeable…
Friendly,efficient,knowledgeable staff,and quality products at a good price.
16 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Served by Fay & Jack
Served by Fay & Jack. They were very helpful, and Jack went to a great deal of trouble to find what I wanted. Unfortunately, they were not in stock even though he did look through stock that had arrived but had not been put on display. My husband wears the long thermal socks year-round, and I think it is disappointing that they are only on sale around Christmas.
15 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Fantastic staff who were super helpful…
Fantastic staff who were super helpful and went above and beyond in their customer service! Shout out to Leah at the tills who was so kind and helpful getting my online order.
14 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Poor customer service
Was charged incorrect amount and not realised till i got home. Called store in Doncaster, they had me on hold for 20 minutes. I hung up and called back.Manager agreed i had been over charged and said i had to return to store.I told her this was inconvenient, she said not stores fault as technical issue? So is that my fault then? Customer service was disgraceful and she actually slammed phone down.
13 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Thank you for sharing your feedback.
We are saddened to hear that you have been left disappointed with your recent experience.
We understand your frustration regarding the refund process. As the original transaction was completed instore any refunds would need to be processed by the store and the customer must be present for the refund to be completed. This is to ensure that the refund is returned correctly and securely to the original payment method.
We have contacted you via Trust Pilot for more information so that this can be looked into further. We look forward to hearing from you.
Kind regards
Go Outdoors Customer Care Team
We have just bought an electric bike…
We have just bought an electric bike from Go Outdoors Doncaster.
The customer service at this store is first class. My husband has not had an electric bike before & Matt explained everything about the different types of bikes. My husband decided that he didn't want to go anywhere else to look at bikes as he was so impressed with the customer service.
Fast forward to Monday when we went to pick up the bike & yet again Andy who assembles the bikes & services them spent ages going through how to use the touch screen & battery operation of the bike. As well as fitting lights & a pump.
Just want to say thank you to Andy, Matt & Paige for your help in our choice of buying an electric bike
12 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Served by Emilia and a group of young…
Served by Emilia and a group of young workers and my experience was fantastic.
First of all they were not pushy or over bearing they just wanted to help to ensure I had an excellent experience.
I had phoned to enquire about winter lined wellington boots and the lady kindly stated they had some in stock, after trying various makes and sizes on, Emilia and the others on the team went to great lengths checking the fit etc.
I could not have received a better service 👍👍
10 oktober 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Doncaster
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.