Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieSouth Street 3, DT1 1BL Dorchester, England, GB
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Lees wat reviewers zeggen
The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... Toon meer
Bedrijf heeft geantwoord
Today I visited your Dorchester Store and was very pleasantly surprised the two members of staff that assisted my purchase were Amy and Cher they were both helpful polite nothing seemed to much troubl... Toon meer
Bedrijf heeft geantwoord
Ellie and Amy were hugely helpful yesterday in finding me a pair of walking boots. They managed to secure me a £30 discount. 5* service.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Dorchester (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
South Street 3, DT1 1BL, Dorchester, England, Verenigd Koninkrijk
4,9
Uitstekend
254 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ellie was very helpful and I got a…
Ellie was very helpful and I got a really good discount from the store on some walking poles
11 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Chap who served us couldn’t have been…
Chap who served us couldn’t have been more helpful. Some great prices too!
11 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great service today
Great service today from Callum whilst searching for new hiking boots. 🥾 👍
11 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Brilliant service very helpful thank to…
Brilliant service very helpful thank to Callum and all who work at the Dorchester branch
11 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Eben helped me to decide on which…
Eben helped me to decide on which sleeping bag to purchase. He had good advice about warmth, size etc.
Also informing me how to sign up to become a member to get it half price.
Thanks
11 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff. The items I wanted were out of stock but we were told they should be in a delivery expected in a couple of days. I rang the store on the delivery day and they confirmed the items were in the delivery and could hold a couple for me. This was great as it meant I didn't have a wasted trip into town.
11 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Good Service
Didn't get my sales assistants name but well happy with the service from the Dorchester store.
10 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Lovely little store with plenty of…
Lovely little store with plenty of range of items.
Heidi served downstairs and a young lad upstairs. Both gave knowledgeable and great service!
10 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ezra at the Dorchester branch was…
Ezra at the Dorchester branch was excellent very helpful to find my new walking boots
6 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful service and advice.
9 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Berghaus gore-tex jacket
Ellie and Callum were very welcoming, friendly and helpful.
Knowledgeable and an excellent priced jacket
9 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The staff were all happy
The staff were all happy , helpful and quick. If only more places could follow their lead. Thank you
9 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Dorchester (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Served by Callum today very helpful &…
Served by Callum today very helpful & patient so came away very happy with comfortable walking shoes .
9 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Amy was amazing when I came in today
Amy was amazing when I came in today. It’s nice to have someone who’s friendly and helpful. Callum was also lovely.
8 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great service at Dorchester (Express)…
I just visited the Dorchester (Express) store for the 2nd time this week. Many thanks to Amy and Callum for their fantastic service. They were so helpful with my shoe needs. They were both so friendly and helpful I could ask anything, and Amy was sure to look up details of specific items so I had all the information I needed. Highly recommended.
8 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Good Alternative
Although my preferred choice was not available in my size, Amy was patient and knowledgeable. She was able to find a suitable alternative amongst the sale items, which also saved me a few pounds.
8 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good range of clothing and outdoor…
Good range of clothing and outdoor equipment and good prices with the GO Outdoors card.
Amy was very helpful…
8 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Heidi was brilliant
Heidi was brilliant, friendly and very helpful. Sorting the size of sandals I needed and renewing my membership quickly and efficiently without any hassle. I would recommend dropping in to the Dorchester Go Outdoors you never know what you might need.
8 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Service was great today
Service was great today. Thanks to Amy who pointed me in the direction I needed for my purchase and made the sale process a breeze
8 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Dorchester (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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