The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieHigh Street 206, EX4 3EB Exeter, England, GB
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Lees wat reviewers zeggen
Rob was super helpful, and gave outstanding customer service. It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.
Bedrijf heeft geantwoord
Great staff at the Exeter "Express" branch, friendly and helpful but not intrusive. So why are you now closing this high street branch, leaving only the retail park store, outside of the city centre?... Toon meer
Bedrijf heeft geantwoord
Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam. I cannot believe your closing the store let alone letting Duncan leave. He is a real a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Exeter (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
High Street 206, EX4 3EB, Exeter, England, Verenigd Koninkrijk
5,0
Uitstekend
1K reviews
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Rob (Exeter) the Best!
Rob was super helpful, and gave outstanding customer service.
It's such a shame the Exeter High St branch is closing. End of an era, first Millets, then Blacks, sad times.
14 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Great shoes great service
Rob was great! Really helpful with picking out new hiking shoes
29 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Thanks Rob for all the sound advice…
Thanks Rob for all the sound advice over the years that pays off. When you are in the middle of know where that’s when is counts especially when considering budget gear. Best of luck for the future!
13 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Dickensian
The store was closing down and I managed to get a cutlery set for £1. I had to wait for the 2 emaciated employees to drag themselves to the counter, both looking red eyed and dry mouthed. I could see what was wrong imediately, having worked with orphans. Two serious caes of biscuit deficiency, if ever I saw it, and both men silently screaming at me to offer them at least a digestive, or perhaps showtime a picture of a custard cream. Alas, both Rob and adam had died before I could leave the store, and only wishing that I could have gotten them to a biscuit tinfirmary in time.
15 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Adam on the counter was really helpful…
Adam on the counter was really helpful & informative.
16 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Rob is an absolute Legend
Rob is an absolute Legend, thanks for the help and super friendly service!
15 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Rob an Alan gave great advice without…
Rob an Alan gave great advice without being to pushy and made us want to return a credit to go outdoors
15 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Rob was very helpful today and I found…
Rob was very helpful today and I found what I was looking for thanks
15 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Superb and friendly service from Rob &…
Superb and friendly service from Rob & Alan. 👍👍👍👍👍
15 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Robs a legend get that man a beer and a…
Robs a legend get that man a beer and a biscuit
14 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Rob with a beard was really helpful and…
Rob with a beard was really helpful and friendly
14 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Rob and Alan wonderful service
Rob and Alan wonderful service, helpful at finding the right pair of shoes and camping equipment.
14 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent Staff
Needed some camping gear and walking shoes Rob and Alan were very helpful and talked through different products to make sure I brought exactly what I needed.
14 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Awesome customer service from Rob
Awesome customer service from Rob. Very friendly staff and decent products.
14 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Rob is a very helpful fella
12 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Duncan was a massive help
Duncan was a massive help. He had patience and time to make sure we had the correct replacement air beam.
I cannot believe your closing the store let alone letting Duncan leave. He is a real asset to your company which doesn’t make good business sense to let those people go.
Duncan saved our holiday and I like to thank him for his time patience and professionalism.
Done let him go.
13 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Rob was great!
Rob was great!! Thank you for helping us pick out our walking shoes. He’s a real seller and credit to Go outdoors.
13 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Rob was very friendly and helpful.
Rob was very friendly and helpful.
13 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great place and nice staff.
Great place and nice staff.
I hope that they can back soon!
13 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Member of staff are great
Member of staff are great. Really helpful and cheerful
12 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Exeter (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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