Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Lees wat reviewers zeggen
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Toon meer
Bedrijf heeft geantwoord
Visited for walking shoes. Very nice experience Maggie on footwear very helpful and found what I asked for in a timely manner (unlike Horbury store) Paying for the shoes Karen gave me a new membe... Toon meer
Bedrijf heeft geantwoord
Met a gent, Nick H, to seek a special piece of rainwear. He was extremely helpful and guided me to getting the right item, even though it was not stocked in their shops at that size. Outstanding servi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Huddersfield
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Verenigd Koninkrijk
4,8
Uitstekend
554 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I still haven’t got all of my order
I still haven’t got all of my order. When I went to collect it, the day sack wasn’t there and couldn’t be found. I’m still waiting!
30 mei 2026
Antwoord van GO Outdoors - Huddersfield
Thank you for your review.
Please accept my apologies that you have not received your ordered item from your Click & Collect order. We can appreciate how frustrating this can be.
We have reached out to you via the email address on your order to provide an update on the status of your order. Please check your inbox for our message.
Kind regards
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Huddersfield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Huddersfield Store
Huddersfield store is really good- staff polite & helpful - shout out to Mia Watts - 😊
5 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
chaise was an amazing employee helped…
chaise was an amazing employee helped me pick out the right pair of trail shoes
5 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Nick Ford was absolutely excellent he’s…
Nick Ford was absolutely excellent he’s served me twice now. He’s extremely helpful and knowledgeable and the store has a very good range of products.
2 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff went above and beyond for me
Staff went above and beyond for me, especially Becca and Kyja.
They were friendly, helpful and helped sort my problem.
2 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent friendly service
Excellent friendly service, served by maggie thank you ☺️
3 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Expertly served by Holly today
Expertly served by Holly today, knew her stuff and was very helpful and pleasant
3 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service especially in the walking boot section. Jake was extremely efficient, professional and friendly. Bought a lovely pair of walking sandals.
2 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
New walking shoes
Great service today from Jake. Needed new walking shoes after my second pair of Hi Tec did exactly as first pair did after 18 months summer wear only and leaked water. Water came up from soles and I ended up with extremely wet feet after a walk around a town. . Soles on that particular shoe aren't very thick and perhaps this needs highlighting back to Hi Tec. Jake was very good at finding a walking shoe that was much sturdier on the sole and in fact I bought two pairs of walking shoes.
2 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Good selection of outdoor kit
Good selection of outdoor kit at reasonable prices . Staff always seem helpful , today served by Kyja who was really friendly and helpful .
1 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
A really enjoyable experience
A really enjoyable experience. The staff I spoke to were very helpful and professional. Unfortunately there was a member of staff I spoke to within the store that was really nice to deal with but I never got his name. Maggie on checkout was really helpful with setting up our membership.
2 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Fantastic customer service - will return 👍
Fantastic advice on Solomon footwear by Micheal, exactly the kind of help you need when looking to spend a decent amount of money.
Also excellent customer service at the till and understanding by the lovely lady completed a extremely pleasant visit.
31 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Had a great experience
Had a great experience at Huddersfield Go outdoors. Kim's service was top-notch. Friendly, informative and helpfuly. An asset to your team.
Also worth a mention Kyja and Becca, service with a smile.
29 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Nick f & Kyja was very helpful very…
Nick f & Kyja was very helpful very recently purchased the eco fuego fire pit from another store and wanted to change it to the smaller one which I love the firepit and highly recommend , both was very helpful exchanging and bringing the bigger one in for me thank you Nick .
22 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Very quick and easy with our order…
Very quick and easy with our order online then picked up in the store
15 mei 2026
Antwoord van GO Outdoors - Huddersfield
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Chaise was very helpful and polite
Chaise was very helpful and polite. Helped find prices and advise on products.
28 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staff found us something in the back…
Staff found us something in the back room that wasn't on the shelf
27 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Really good service from Chase helped…
Really good service from Chase helped me and my son pick some really good items for his Duke of Edinburgh Award, then at the till Kyja was super friendly and very pleasant, both a credit to Go Outdoors.
26 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Will visit again
Chaise went above and beyond to help me find my dream bag, super friendly lad and gave some awesome hiking recommendations, thanks!
26 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
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