Both Robert and Jean luke tried everything possible to sort an issue out, even tho not resolved they did everything they could to help. Might not sound like a 5 star review but their service and guida... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
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Lees wat reviewers zeggen
I came in to purchase a particular, already researched product, which was out of stock. Sammy, the member of staff who served me checked stocks in other nearby stores and when there was no joy she sp... Toon meer
Bedrijf heeft geantwoord
Chris is incredible! Helped us out so much and took the time to make sure we had everything we needed. Chris also gave us some brilliant recommendations for our travels. We will definitely be back and... Toon meer
Bedrijf heeft geantwoord
Good service from Robert and Cara - would have benefitted from some extra advice.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over GO Outdoors - Inverness (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Verenigd Koninkrijk
4,9
Uitstekend
378 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Superb
Upon my arrival into the store I was welcomed with a hello from Callum. I was then offered help with finding the items that I was looking by Robert. He offered me to try on the clothes in store ensure that the items I picked were the correct size and also stated the return policy if I needed to change anything, which make me feel valued as a customer. The store appeared clean and tidy.
22 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Robert in Inverness helped me a lot to…
Robert in Inverness helped me a lot to find wide enough shoes. I tried almost 10 different ones, but got two perfect ones.
22 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Incredible service
Both Robert and Jean luke tried everything possible to sort an issue out, even tho not resolved they did everything they could to help. Might not sound like a 5 star review but their service and guidance was exceptional
22 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Kindness
Calum, Chris and Sammy are absolutely amazing. My baggage has been lost and I needed stuff for my stay. They helped me to get anything I needed, really quickly with energy and smile !! I recommend!!
20 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great service
Alison was fantastic! Delivered excellent service.
19 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Chris is incredible
Chris is incredible! Helped us out so much and took the time to make sure we had everything we needed. Chris also gave us some brilliant recommendations for our travels. We will definitely be back and highly recommend this shop!!
19 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Sammy was super helpful in finding the…
Sammy was super helpful in finding the right shoes I was looking for!
18 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
The staff were very welcoming
The staff were very welcoming, helpful and informative. I was served by Alison and she was very professional, very knowledgeable and very helpful.
My country is Scotland 🏴
16 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service
I came in to purchase a particular, already researched product, which was out of stock. Sammy, the member of staff who served me checked stocks in other nearby stores and when there was no joy she spent time helping me find an alternative. Even supplying a tape measure for me.
11 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Sammy and Makala were fantastic!
13 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
First class service
First class service. Alison was so friendly and located exactly what I wanted . Could not fault. Wish all shops were like this .
12 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Allison was very efficient and helpful
Allison helped me find a size in hiking boots that will be comfortable for my wide feet, she went to find different options for me and was very patient and helpful. She also helped my partner with his selection of boots as well. Thank you for your service
11 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great visit
Very pleasant visit, friendly staff, good advice, 10/10.
Many thanks Donna&Calvin.
3 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Chris and Calum were very helpful and…
Chris and Calum were very helpful and the shop had a good selection of stock
27 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
This was my first time shopping in Go…
This was my first time shopping in Go Outdoors and Robert made the shopping experience quite pleasant and easy going.
28 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Jean Luc was so professional and…
Jean Luc was so professional and knowledgeable, he was really helpful in answering all the queries about camping,
25 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful and welcoming and very…
Very helpful and welcoming and very nice staff, cheers for the jacket Chris.
27 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Robert was a star
Robert was a star - very eager and helpful when I was hunting for water purification tablets.
26 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great assistance
Great assistance. Highly recommend. Nothing was an issue
26 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
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