GO Outdoors - Leeds Reviews 1.938

Good service

The member of staff who helped me find the correct shoes was very helpful and kind, she also helped me know what was right and how to keep them in the right state.

Dan Plant

I was very impressed with the customer service I received from Mike. He had a great breadth of knowledge about walking shoes and boots and was friendly in his manner. I wasn’t at all sure about what I wanted or would work for me and my budget but he was able to help me make a purchase I felt really pleased with. Thanks

On my way to visit family in York I popped into Go Outdoors Leeds, was greeted at the door by Lauren who helped me on clothing and footwear.

Excellent service when we visited today. Jimmy was very helpful. Excellent customer service , and excellent advice and he was very knowledgeable.

Excellent service from Mark who showed me all the options and features of the jackets that I was interested in. No pressure sales, helpful and knowledgeable.

Came to purchase hiking boots, gaiters and sticks. I was impressed with Laurie’s knowledge and thepatience given to understanding my requirements. I came away with some very comfortable Scarpa boots, having spent more than I expected but confident I have an excellent buy. I also understand more about the variables and materials, plus a bit of history of the different makes!

Lucy!
What a delightful assistant; polite, helpful and knowledgeable. We couldn’t have asked for more when my friend was spoilt for choice and Lucy was able to provide all the information she needed.
Thank you!

Excellent service from Millie (sales) - very informative and helpful.

Went in to buy some boots as my last pair from Mountain Warehouse had given up on being waterproof and comfortable after a year. Mike was very friendly, approachable and knowledgeable about shoes and their providers and all around a solid guy! Led me to buy the right pair of boots for my feet based on my requirements at work (walking around in boggy upland moors)

I like the customer service is think it's excellent

I visited the Leeds store York road for my 8 year old son some walking boots. We were browsing when Mike came to us and asked if we would like some help. Mike was brilliant lots of information and very clued up everything to do with all the boots. Thanks very much Mike plus all the staff at the shop great service.

Mike was absolutely brilliant! So knowledgeable and friendly! Wasn’t pushing or upselling just genuinely trying to find the best shoe for me! Cheers Mike!!

Mike really knows his onions when it comes to pre creased leather and merino wool socks. This is our second visit and we knew we were in safe hands, we specifically come to this store because Mike works there!

We have just bought a pair of hiking boots for our daughter. We really appreciate Mike's professional recommendations. He was able to explain everything we needed to know to make the right choice. He is so nice and friendly, which made our purchasing experience very enjoyable. Highly recommended.

Staff were helpful and friendly and they had everything we needed for camping, at a good price. Mike was very knowledgeable about which kind of hiking boots we might need, and made choosing a pair really easy.

I visited the store looking for a pair of hiking boots. Lewis offered to help me and he was very good at recommending alternatives to the ones I had initially chosen wasn't available. I am very satisfied with the assistance I received and the product I purchased.

Ammy was very charming and helpfully when I visited go outdoors Leeds, I went for sleeping bag for my son for his school trip, she sorted out my membership and got discounts which was massive savings at that time, keep it up Ammy!!

Went for some walking shoes/trainers, the assistant explained about the different features they all had which helped my decision, got for a great price. Could spend hours in there, just looking around. If you’re an outdoorsy person this is the place to go. Amy on the till helped with my discount card and was really pleasant to talk to.

Excellent service Kacey and Mark were brilliant very efficient and very helpful