Fantastic service from Anders. He was incredibly knowledgeable about the products and gave us great advice and guidance while we chose two pairs of outdoor shoes. Excellent customer service from start... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January. As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're... Toon meer
Bedrijf heeft geantwoord
Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service... Toon meer
Bedrijf heeft geantwoord
I purchased my order on line. I found the website hard to use as it kept charging full price for the garment and not recognising my membership number I have been a member for a couple of years now.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Macclesfield (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
45 Mill Street, SK11 6NE, Macclesfield, Verenigd Koninkrijk
- 01625 460197
4,9
Uitstekend
971 reviews
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Was buying new walking shoes
Was buying new walking shoes, the member of staff was amazing, so helpful, great advice and very welcoming to chat with. He definitely should have a reward for his dedication. His initials I think are SIF
16 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Amazing service from Chloe and Anders
Chloe and Anders went above and beyond in terms of service and product knowledge. Went in to purchase new walking boots for my husband and myself and we had some great advice, nothing was too much trouble. Would highly recommend the store and team!!
13 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great service
Great shop. Amazing, helpful and knowledgeable staff.
19 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service by Chloe
Fantastic service by Chloe
Product knowledge great
She was helpful and happy on an early Sat morning
Helpful getting all the boots to try on and nothing was too much trouble excellent shop fantastic customer service
3 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Very helpful service from Anders and…
Very helpful service from Anders and Danny and good range of stock
31 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Bought a few items from this store and…
Bought a few items from this store and was helped my a member of staff named Ethan, who took it upon himself to make sure I had everything I needed. Very helpful and I got what I went for each time.
29 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Great experience with knowledgeable staff
Great experience with Steve who was very helpful and knowledgeable about the products available. I was looking for Merrell walking shoes and some socks and he went over and beyond to give me some sound advice. I'm thrilled with my purchase. Thank you
21 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Experienced advice from Sif helped us…
Experienced advice from Sif helped us choose most suitable present for our 14 year old scout granddaughter.
12 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service from Ethan
Excellent customer service from Ethan. He was very helpful, gave great advice and spent time making sure I got the right product.
25 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Joe was helpful.
15 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Ace shop with great ataff
Ethan and his colleague were super helpful, knowledgeable and friendly when I visited today, full of good advice and made me feel valued even though I was buying only a few pairs of socks. They have a great range of stuff for sale and saved me a 40-60 minute drive to the bigger shop in Stockport. Nice one Ethan and team, keep doing what you do so well 😀
10 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Joe & Ethan brilliant service at go…
Joe & Ethan brilliant service at go outdoors Macclesfield! I dont shop a lot for gear but I will return to this store if ever I need anything!
11 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Anders was very attentive and helpful…
Anders was very attentive and helpful in finding the shoes I was after. Would recommend the store for any hiking shopping.
9 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great Out door shop
Great Out door shop. Staff friendly and helpful, a special mention to Sif who was professional, polite and a great help in answering my questions and some very helpful advice. Thanks Sif !
7 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Expert advice
Steve provided expert and honest advice on waterproofs and jackets for cold weather to suit all budgets. Thank you!
Small store but has all the essentials.
15 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff always helpful
Staff always helpful - this time it was Steve !
26 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Always very knowledgeable
Always very knowledgeable, think it was SIF who served me and he was great.
28 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service and fabulous advice.
Excellent service from very friendly staff. Brilliant advice offered and recommendations made. Fantastic experience overall.
24 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I visited the Macclesfield Go Outdoors…
I visited the Macclesfield Go Outdoors Store this afternoon, I am a regular loyal customer, and I always find all the staff to be excellent at customer service. Today I was attended to by Ethan as I was viewing walking shoes, he listened with interest to my requirements and advised me on a couple of options. He immediately informed me that he would go to the storeroom for my size in both options. At no time did I feel pressured or rushed and I found Ethan to be extremely knowledgeable. The service offered by Ethan was excellent and he offered an exceptional standard of service. I do hope you commend him for his efforts today.
25 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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