Wanted to upgrade our tent, was looking at two in particular. Relatively novice campers so asked for advise. James helped us, his knowledge and advice were so helpful. Gave us a few camping tips too.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Easy to find, good parking, amazingly large store with many bits of kit open and available to try. Including - chairs, sleeping bags, air mattresses etc. and the tents are fully setup instore and outs... Toon meer
Bedrijf heeft geantwoord
Visited the store today to buy waterproofs for my children. Asked a member of staff if there were any more children's waterproof trousers anywhere else as there were only a few pairs in the children's... Toon meer
Bedrijf heeft geantwoord
Their membership scheme is a bit of an annoyance as you have to pay for it every year simply to get prices that match other shops. The system itself isn't very slick - I ordered as part of an online p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Milton Keynes
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Central Retail Park, Patriot D, MK13 8PU, Milton Keynes, Verenigd Koninkrijk
- 01908 062849
4,8
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kerry was amazing
Kerry was amazing - very helpful and patient with finding a pair of walking boots and she was a great laugh too!
8 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Good products and great service
Good products and great service, especially Lynn who served me.
8 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Thank you James E. Great customer service!!
I visited MK store a couple of weeks ago as I needed a part for my airtent pump. I was helped by James E who spent time with me going through all the attachments and sizes. He very kindly gave me a replacement from the store cupboard. I didn’t expect that and really appreciated it as I didn’t need to buy the whole thing. Thank you James :)
19 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Very disappointing after-sales service…
Very disappointing after-sales service at GO Outdoors Milton Keynes. If your purchase has no problems, everything seems fine. However, when an issue occurs, my experience was completely different and the true level of customer service became apparent.
In particular, I was very disappointed with the manager’s approach. I felt that more concern was shown about dealing with the defective item and potentially putting it back on sale than about making sure the customer was happy and finding a reasonable solution.
I understand that stores have policies, but good customer service is about listening to the customer and trying to resolve genuine problems fairly. Unfortunately, I did not feel that happened here. I would advise customers to think carefully before buying an expensive item from this particular store, especially when after-sales support is importan
16 augustus 2026
Review zonder uitnodiging
Visited the store today to buy…waterproofs
Visited the store today to buy waterproofs for my children. Asked a member of staff if there were any more children's waterproof trousers anywhere else as there were only a few pairs in the children's section, to be told these were the only ones. By the till we found a whole display of both trousers and coats with about 100 pairs. Not very helpful.
5 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Wanted to upgrade our tent
Wanted to upgrade our tent, was looking at two in particular. Relatively novice campers so asked for advise. James helped us, his knowledge and advice were so helpful. Gave us a few camping tips too. Really nice guy, personable, knowledgeable and friendly. Got what we wanted and a few extra bits and came away happy customers.
3 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Was helped with the tents
Was helped with the tents. Bloke was very knowledgable and even tried helping with a customer collection issue! Served by Daniele paolucci who was very nice and friendly and was kind and let me leave a 30kg tent behind the till whilst I browsed the fishing gear
2 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great shopping experience
Easy to find, good parking, amazingly large store with many bits of kit open and available to try. Including - chairs, sleeping bags, air mattresses etc. and the tents are fully setup instore and outside on artificial grass. Wow. Very helpful staff, no pressure selling. A thoroughly enjoyable shopping experience. Saved at least £94 off items purchased. Very happy, quality products. Thank you.
28 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Hi,
We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.
Thanks again,
Go Outdoors Customer Care Team
Membership scheme isn't great
Their membership scheme is a bit of an annoyance as you have to pay for it every year simply to get prices that match other shops. The system itself isn't very slick - I ordered as part of an online purchase, and I've been given a number but not a physical or e-card - so I have to log it (and the purchase date) for future use.
22 augustus 2026
Antwoord van GO Outdoors - Milton Keynes
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
GO Outdoors MK
Great experience as usual. Special thanks to Molly and Luke for their help!
27 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Rome was amazing
29 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We had excellent customer service from…
We had excellent customer service from Arron today. Aron was super helpful, listened to us and went over and above to make us feel like nothing was too much trouble
A big Thank you to Aaron
29 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Had to renew my subscription, but before that, Lynn was great - making sure that l didn't already have an account. So great customer service at the till from Lynn.
11 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Milton Keynes
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Milton Keynes
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Good experience on Saturday in the…
Good experience on Saturday in the Milton Keynes branch, helpful staff in the shop and Rome who was working on the checkout.
22 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Lynn was very helpful today when buying…
Lynn was very helpful today when buying a jacket for our daughter.
24 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Friendly staff
Shop is well laid out and staff were friendly, especially Lynn who served us on the till and helped us renew our membership
24 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lynn was so helpful and cheery
Lynn was so helpful and cheery
Thanks Lynn
24 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Lynne was excellent.
24 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Milton Keynes
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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