I did some last-minute shopping for hiking boots as mine had completely fallen apart, and I’m heading to Cornwall this weekend! I thought I knew exactly what I needed, but as soon as I saw all the di... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieQueen Street 17, TQ12 2AQ Newton Abbot, England, GB
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Lees wat reviewers zeggen
Very helpfull staff member who went above and beyond to give me advice on a product-walking sandals. She also helpfully re set up my membership. She was friendly and professional. Thankyou
Bedrijf heeft geantwoord
The lovely lady, Maria Abby was very helpful in finding me the right shoe for the job, I was going for a boot, however when I pointed out that I tend to dance down the street when on my own, she point... Toon meer
Bedrijf heeft geantwoord
Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Newton Abbot (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Queen Street 17, TQ12 2AQ, Newton Abbot, England, Verenigd Koninkrijk
4,9
Uitstekend
180 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Isla was very helpful and polite and…
Isla was very helpful and polite and explained the benefits of the members card without pushing for a sale
21 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Interested Staff made selection seamless
Staff who know their products and care are hard to find unless you Go Outdoors
5 juli 2026
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service.
Staff members Millie,Abbie and Isca were very helpful when I came to purchase a rucksack. All three of them had a very bubbly and cheerful personality which made me feel very welcome on my visit to the store. All three girls are a real credit to the store.
18 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service
Great customer service. Really felt helped to make the right choice, without any pressure to buy. I like how they do things there.
10 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The staff
The staff - Abbi and Isla were extremely helpful, and pro active in promptly dealing with my returns and purchases. They are a credit to your business!
9 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Jo & Maria were exceptionally helpful…
Jo & Maria were exceptionally helpful in helping me choose what I was looking for with a smile.
3 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Maria was very friendly and helpful and…
Maria was very friendly and helpful and pointed out where I could find the walking sticks i needed
30 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Maria was great...and such a smile!
Maria was great...and such a smile!
Pleasant service so much nicer in person 😊
7 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff, store was tidy and felt very cool today on a hot day. Abbi who served us was bubbly and friendly and knowledgeable of their stock.
4 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgeable and great customer…
Very knowledgeable and great customer service, enabled us to get everything we needed for camping. Thankyou Isla.
4 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Newton Abbot Branch
Maria was very helpful, kind and informative. She did everything to help us. And we got what we wanted.
2 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great to shop for a rainy day
Great to shop for a rainy day! Prepare for the worst with the best service😊
30 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Browsed at the display of chairs
I just went to browse at the camping chairs as they were out displayed. As I was hot found some comfy sandals and pick up a light jacket in the sale at a bargain price. Abbi and Jo were working, they both friendly greeted us and chatted, they made a lovely welcoming into a shop, offered help if we needed any.
26 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The manager Jo was so lovely and…
The manager Jo was so lovely and helpful to help me find a pair of boots to travel to dartmoor and the staff were so kind. Great experience I would recommend.
27 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Brilliant service
I was served by Abbi. She had brilliant customer service and went above and beyond to make me feel comfortable and help to find all the items I needed.
23 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Going the Extra mile….The staff in Newton abbot store go…
The staff in Newton abbot store go above and beyond…
Nothing too much trouble .. All the staff..
Millie today hunted high and low for thermals, for me to take to a friend in Torbay hospital, I was visiting.. when your unwell you need extra warmth!
She had to hunt through a large box way up in the eaves of the stockroom.. as not out on sale… snow grippers were 🤷♀️.. that’s a note for management.. anyway, happy customer. Thank you..
17 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent Service
Needed to collect a parcel from Go Outdoors Newton Abbot. The two young ladies working in the store were so friendly & helpful with one called Isla helping me carry the package to the car nearby. It was so refreshing to find such lovely, friendly & engaging staff. Go Outdoors they are a credit to your Company.
17 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Millie dealt with my enquiry promptly
Millie dealt with my enquiry promptly, and I am very satisfied with outcome
17 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Millie the girl who served me was very…
Millie the girl who served me was very helpful and I hope to be served by her again as I am about to go camping with my family and we need everything so I'm hoping she will be there to give us advice on the best gear to buy
15 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great assistance! Popped in to buy some new
Popped in to buy some new
walking /hiking shoes and was pleased to find a good range for me to try. The assistant, Maria, was very friendly and helpful and went the extra mile for me to be able to buy the best shoe - including climbing lots of stairs with a poorly knee, poor thing. She was brilliant!
Can highly recommend 😊
16 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Newton Abbot (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
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