GO Outdoors - Newton Abbot (Express) Reviews 

Two cheerful lady staff members, Millie & Maria, helpful and easy to talk with, made for a pleasurable experience. The range of goods on offer was extensive, and just what we were looking for. My wife and I left with what she was after, and feeling good.
Keep up the good work

Great experience. Very friendly and welcoming especially to new people who have little knowledge! Thank you to Maria and Millie for the great customer service

I just wanted to leave a quick review to say how amazing Maria was at the Newton Abbot store today. From start to finish, she went above and beyond to help with my collection.
She was incredibly kind, caring, and genuinely helpful, making the whole experience smooth and pleasant. It’s not every day you come across service like that, and it really made a difference.
Thank you, Maria your effort and positive attitude didn’t go unnoticed!

Greeted as I entered the store, found the products I wanted and saved money by being a member. Good customer service and a well stocked shop. Served by Millie who was bright and friendly.

Abbi was professional and informative while remaining friendly and chatty, she explained the benefits of the coats and told me about the members card and the benefits signing up. millie was on the tills and set the card up for me and put my transaction through in a efficient and polite manner. super store and staff the boss should be proud.

The assistant Millie was very helpful and displayed a very friendly manner

Prompt and helpful service from Millie today, helped me to access a discount.

I found both staff members in the shop to be helpful & friendly. Found exactly what I needed. Thanks!

Went to go outdoors newton Abbot to get some last minute camping equipment and I was struggling what to get and the store assistant Millie was great and helped me get what I needed, highly recommend.

I had a really positive experience during my visit today. Millie who assisted me was friendly, patient, and genuinely helpful.

Visited the store again yesterday! Staff always have welcoming smiles and never fail to ask how I am when I walk in. Abbi and Millie are always chatty and happy to help me. Thanks guys 👍

Great experience shopping here. I was helped by a lovely & friendly member of staff called Millie! She was very knowledgeable about the products and very helpful, a great asset to Go Outdoors Newton Abbot!

Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received and I called the store this morning and they had received it, I then collected it. The store assistant couldn't understand why I had not been informed as I did say that I placed my order on 9.4.26 and he admitted that this was a long time.
Very poor service from a national company, most companies like yours the comms is second to none, so what happened to your customer service this time??
Some recompense such as a voucher to spend in store would make up for a poor experience that I have received with my order. This is no reflection in the staff at Newton Abbot store as their customer service is always very good. This is a failure in your comms system.
Also I fail to understand why your stores are not allowed to take customer orders in store, I tried to do this at the Torquay store.
Thank you.

I needed to buy thermals and assistant said that she would need to go to store room to get them. It was only after she came back that I realised that she was for to go home and had stayed up help me. Very friendly and professional service. Thank you Isla.

Maria was very helpful, fetching many pairs of boots and shoes for us to try on.

Purchased some essentials for DOE from Newton Abbot store, 2 ladies were so helpful. Sorry couldn't catch your names but you made our last minute shopping so cheerfully and stress free! Thanks!

It was my first time in the shop as I don’t go into town very often and I don’t usually go into ‘outdoor’ shops.
I was tasked, by my son, to post his UPS parcel. There was a problem and Isla supported me with it. She called on Jo for confirmation and both aided me to produce the correct documents and reseal the parcel.
I had such a pleasant experience when it could have been a disaster and my son’s parcel is off to Las Vegas where he lives.
I will recommend the service to others.
I was also impressed by the shop which wasn’t over loaded and looked easy to navigate - I will bear it in mind when looking for gifts for my grandchildren.
A pleasant surprise and a really positive experience - thank you!

Called into this store today to grab a bargain from the sale rail. A young lady called Jo served me and was very pleasant and helpful. I got a great discount on a North Face T-Shirt so happy with that. I have been here several times before and will visit again. Thank you for your service!

Looked after by Maria. Very helpful and good advice.

Popped in to Newton Abbot branch to get some walking boots. Lots of choice and good value. They had my size (13) which is rare with quite a few options.
The lady who served me (Maria) was chatty, enthusiastic and super helpful.
Would definitely recommend.