My second visit in three days and was looked after by the ever so helpful Michelle again who very kindly went for so many different pairs of walking shoes for me to try on. I eventually found a pair t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We visited Go Outdoors in Penrith on Friday 4th September 2026 at 15.21. Wow what a fabulous experience - all staff were so helpful and could not do enough for us. Especially Zara who advised us on Fr... Toon meer
Bedrijf heeft geantwoord
We went to penrith store to look at walking shoes, we knew we wanted Merrells. As we were looking a gentleman called Tony, came over and gave us some good advice and was very knowledgeable about the s... Toon meer
Bedrijf heeft geantwoord
Nice well laid out shop, seems to concentrate more on the clothing side, which seemed to take up half the shop. I was looking for a small air beam tent and a fisherman type campbed..the tent I eventua... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Penrith
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Ullswater Road, CA11 7EH, Penrith, Verenigd Koninkrijk
- 01768 800667
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bought 2 E bikes
Bought 2 E bikes
Philip was very helpful and very thorough in his checking of our new bikes
26 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Amazing help from Michelle today
Amazing help from Michelle today, serving several customers at a busy time while making sure we all had excellent advice and different options brought to us quickly, and with expert help. The best service we have received in a very long time. Thank you Michelle!
27 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great Bike Service
Took my son's bike in for a service and Philip, the Cytech 3 bike tech did a great job turning a creaking hybrid for a teen into a lovely silent bike he loves even more. Well done Philip.
Highly recommend Go Outdoors Penrith, more specifically Philip, for bike repairs. Great attention to detail and a written appraisal of the issues and their resolutions were provided. Excellent.
21 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Go Outdoors Penrith Michelle
We came to Go Outdoors in Penrith to purchase some new walking boots for our daughter, who's feet seem to be growing exponentially! We were kindly served by Michelle who helped us find the right fitting boots and some socks. Michelle was very knowledgeable, kind and patient. Thank you Michelle, you're a star!
26 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great place to buy boots everything time...
Tony and Richard were very knowledgeable and approachable when my niece and I came to replace her walking boots. They were able to give us undivided attention and we left with a great pair of boots.
24 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Thank you to Michelle
Thank you to Michelle who was so patient and knowledgeable today helping myself and my partner with some new walking footwear. Thank you for making sure we’re fit ready for our adventures.
26 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I was in the store looking for some Boots
I was in the store looking for some winter walking boots for my son. Were served by Michelle who couldn’t have been any more helpful. She took time to explain the benefits of all the boots they offer, and helped us try on multiple sizes of various ones. There was no pressure of a sale, just considered and sensible advice.
25 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Absolutely fab service from Michelle…
Absolutely fab service from Michelle today. Nothing was too much trouble, she was super friendly and took the time to make sure our boots were right for us. Also the product knowledge Michelle has for the footwear is second to none.
It was lovely to meet you Michelle and we definitely felt like we were in good hands from start to finish.
24 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Tony was very helpful with advice and…
Tony was very helpful with advice and getting different sizes and models for my particular needs.
24 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We came to Go Outdoors ,Penrith this…
We came to Go Outdoors ,Penrith this afternoon 23/07/2026 to buy new walking boots.
I was wearing Sherpa Terra boots that I have had for 6+ years and worn out Ryan very kindly served us aware of my well worn boots and I bought a new pair ,perfect.Although other styles etc discussed ,Ryan was aware of my needs and no pressure to replace what I have found a comfortable and appropriate boot for me.
Thank you Ryan.
23 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
I received excellent customer service…
I received excellent customer service from Ryan in Go Out Doors, Penrith yesterday. He was very knowledgeable and helpful in assisting me in the purchase of a pair of new walking boots. A credit to your business. Great to meet you Ryan. Thank you.
22 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I just wanted to give a big shout out…
I just wanted to give a big shout out to Tony at GO Outdoors for his excellent customer service.
I went in looking for a pair of walking sandals because I was struggling with blisters. Tony took the time to recommend the right pair for me and even convinced me to wear them with socks—which I never thought I'd do!
Yesterday I completed a 5-hour walk on the Helvellyn range, and they honestly felt like slippers from start to finish. I couldn't be happier with the recommendation.
Thank you, Tony, for your knowledge, patience, and great advice. It's made a huge difference to my walking. Highly recommended!
16 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
New walking boots
Served by Michelle on footwear. Very helpful and friendly. A credit to your store.
21 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Michelle was absolutely brilliant…
Michelle was absolutely brilliant helping me buy new walking boots
Helpful, guided me with grace and encouragement and really knew her stuff
21 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
I bought a pair of boots for my…
I bought a pair of boots for my Daughter 16 years old, there where not cheap so we needed to get it right.
Michelle was the lady who served us.
She was brilliant
Very knowledgeable
She new what she was talking about
I know because I’ve worked in all aspects of the outdoor industry for over 40 years
Highly recommended
Thank you Michelle
We are now in the Dolomites putting the boots to good use.
5 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Took in a bicycle tyre for repar.Philip…
Took in a bicycle tyre for repar.Philip new his stuff.Friendly and knowlagble.Done in the asked for
20 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service
Visited the Penrith store 18/07/26 to purchase some wide fit walking boots. I was served by Tony who was extremely helpful, and knowledgeable of the products he was selling. I eventually purchased a very comfortable, wide fit pair or Meindl boots, which Go Outdoors kindly price matched, which I was very grateful for as it was a fair saving. The checkout experience was pleasant and swift. Happy to recommend Go Outdoors Penrith.
18 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Tony - thankyou!
Excellent, expert service and advice from Tony in the walking boots dept
19 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Super shop , great staff.
Great stock, super prices, I got exactly what I was looking for.
A special shout out to Tony who was very helpful and pleasant to chat to, he got us a great deal with his advice and knowledge.
16 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Tony helped me get new boots for my…
Tony helped me get new boots for my son. He was extremely helpful
18 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Penrith
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
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