GO Outdoors - Peterborough Reviews 

Sue Gordon was extremely helpful today she literally spent over an hour helping me get the right hiking boots her breath of knowledge is impeccable if you want great customer service and someone that easy to talk to and understand your needs then please speak to sue! She is a credit to herself and to the store. Thank you

Phoned ahead to check stock of walking boots in my size. Once in store attended to by Jackie who was extremely attentive and helpful .

Title: Excellent service from Sue Gordon

Review:
I was assisted by Sue Gordon and she was one of the nicest, most attentive and hardworking professionals I’ve encountered in a retail environment. She took the time to listen carefully, provided helpful advice, and made sure I found exactly what I needed without any pressure. Her knowledge of the products and genuine willingness to help made the whole experience straightforward and enjoyable. Excellent customer service and a real credit to the team at GO Outdoors Peterborough.

I went with my daughter and Sue Gordon was amazing in helping us figure out the right kit for DofE. She was very knowledgeable and kind and gave us a good insight in the available options. We are thankful to her for giving us a very positive experience.

Sue was very helpful and we would definitely shop there again

Yesterday in Peterborough Go outdoors wife wanted a pair of waterproof trainers there was a lady working her name Corrine we asked a few questions and the answers came flooding back she fetch 3 pairs wife tried them on and kept a pair moving around the shop found something else had to ask more questions same lady but this time she wasn’t sure so on the radio asking for us next thing a lad and manager was with us again nothing to much trouble all smiling and chatting. Our time in the shop was made welcoming and very pleasant with the 3 staff especially Corrine definitely a 20 out of 10 thanks guys for all your help

We took a faulty 5 year old bike that was originally bought from GoOutdoors to Peterborough store as there was a problem with the motor. Hastan (bike technician) was extremely helpful & as promised called us within a couple of hours with his opinion! Unfortunately the bike was beyond repair…

Always a pleasure buying stuff from Go Outdoors, as the staff are so helpful.
Even the customer services are brilliant (thank god that that has not been offshored) 🤓

Was looking for some walking boots and had excellent support and advice from Sue Gordon, who was very knowledgeable and informed. Nothing was too much trouble and worked hard to find boots which met my requirements. Unfortunately there were not any in my size which met my requirements and that seems to be the case in other Outdoor stores in the region which is disappointing. However with Sue’s help and advice I will hopefully be able to find some on line.

Professional and accurate service, interested assistant (Sue) was very helpful finding the three items I wanted

Great service by Jackie for walking boots & she also got me a further discount by searching for price match. Love the boots

Went to the Peterborough store for some Merrell walking boots. They were in stock at a price I couldn't beat. This the third pair in 4yrs I've had from this store. Excellent boots and excellent service, assisted by Sue Gordon. Very helpful and knowledgeable. Thank you.

We were served by a knowledgeable lady who advised about the type of walking boot and looking appropriate care.

I went to the store for hiking gear and found the staff and range incredible. Sue Gordon and Shannon helped me so much in choosing the correct gear, and even gave me some great tips too. Thank you.

I was unsure of what footwear to get for the 3 peak challenge. A lady called Katie went above and behind to help me
She was so knowledgeable and made me feel very valued.
Excellent customer service
Thank you

Needed hiking boots for my kids. Sue helped us choose the right boots and the right size for both of them. Extremely helpful and knowledgeable. Will definitely shop there again.

Very helpful customer service, thank you

Great products, great staff.
Will be shopping at GO Outdoors again for sure.

Visited the Peterborough store today 10/2/26 to purchase some fishing tackle was served by a very pleasant and knowledgeable sales person who's name is Matt he explained everything and made sure that I was happy before making my purchase will certainly visit again

We went to Go Outdoors to find some walking boots for a trip to Iceland. Tom was incredibly helpful in explaining the different types of waterproof shoe and for going back and forth getting the different sizes. We were really pleased with the experience and are very happy with the purchases