GO Outdoors - Reading (Express) Reviews 

Clear layout, tidy store and friendly and helpful staff.

Very helpful staff

I'm an existing Go Outdoors customer, but went to the Reading Express store for the first time, to buy some hiking boots and walking trousers. Jack F approached to offer help, and assisted me to choose the appropriate boots and socks, and told me where everything else was in the store. Checkout was flawless, he updated my Go Outdoors member card, gave me a choice of carry bags etc. Great experience, I didn't feel pressured at any time to make my purchase choices, and I'll be happy to go back.

I went to Go outdoors today and find my perfect summer raincoat in very good price. The counter young man Jack F have been patience with me and surprised teach me how to fold my light weight raincoat into a small parcel. Great experience!

I went to Go Outdoors so I can find lightweight comfortable shoes for walking.
Ciaran and George helped me to get the pair that was a perfect fit for me by trying a bunch a pairs.
I also got a membership for only £5 which gave me a discount for the pair I bought. I will definitely purchase more pairs of shoes from Go Outdoors because of the quality of service I received and quality of shoes.

Very helpful staff, firstly on the phone the day before lettting me know what rucksacks they had in stock and then Veronica on the day was great to help us find the best rucksack for a D of E expedition.

Good choice in store. Very helpful staff

Very friendly and helpful assistant in the Reading express store. I believe her name is Sammi! Told me everything I needed and helped me find the product I was looking for.👍👍👍👍👍

Had what I wanted. Very helpful assistant, Anya, was great at sorting what I wanted out and sorting any offers I could get.

I need walking shoes for a charity event. Veronica was extremely helpful and knowledgeable.
A great experience. Thank you.

My wife wanted some waterproof walking shoes suitable for roads. We are doing a charity half marathon in London in May. Veronica helped us with a lot of information and suggestions, including insoles and socks. She was able to provide good advice because she has tested so many of the products that they sell.

Anya provided truly excellent customer service! Informed, helpful and patient, always with a smile as we tried on multiple pairs of hiking boots and checked out other equipment and clothing. Excellent choice of both boots and other hiking equipment in store and we ended up buying what we needed despite intending to try other stores for thoroughness. There was no need.

Had the item I was after, although I probably should have brought it online as I could have used Bluelight discount for the item online and told not allowed in store. I know it’s not a huge disappointed as you get a decent amount off with the Go Outdoors Card but I didn’t understand why I could use Blue Light Discount online but not instore. I only brought instore as I required the item that coming week and did not know the delivery times.

Helped by Ciaran today. Very helpful, got exactly what we wanted and at a reasonable cost.

Anya was great and patient helping me find walking shoes which fitted well.

I was served by Ciaran on Saturday 29th November. I wanted some advice on walking boots. He was amazingly helpful. He helped me narrow down my choices, got multiple sizes for me to try and had great product knowledge. I purchased a pair of boots that were perfect. I don’t often write reviews, but you so rarely receive exceptional customer service these days it’s worth the effort. Thank you again Ciaran.

Ciaran going above and beyond in helping me to purchase gloves for my husband. At my request he tried on the gloves so I could get a better idea as to whether they would fit. He pointed out the price saving if I became a member and then said I was eligible for a further discount being a member of an outdoor organisation. It was his outstanding customer service that ensured I made the purchase and signed up to be a member. I will be back

Ciaran (top gunner today) and the staff made my visit easy today. Helpful on sizing, pricing etc and generally just relaxed and good at his and their jobs.

Spent a few pounds, saved a few pounds, what's not to like. Item quality great! Purchased bags, boots and dry robes. Friendly shop 10/10 for service.

Good experience, thanks to Faijan

Ciaran the assistant who served me was very helpful and knowledgeable. I had already bought new ladies walking shoes but they were so uncomfortable that I had to buy another pair. An expensive mistake but I’m happy with the second pair thanks to expert guidance.