Sue was absolutely brilliant, went above and beyond to help and make our shopping experience as easy as possible. She’s a real credit to the store and made my day with her excellent customer service.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a great experience at Go Outdoors, thanks especially to Nicky on the till. I was very undecided about what I wanted to buy and ended up going back and forth to the till several times, which I ap... Toon meer
Bedrijf heeft geantwoord
You can't beat going round the store and viewing actual possible purchases. All the staff are extremely helpful. I will definitely be back soon. I will recommend Scunthorpe Go Outdoors to others.
Bedrijf heeft geantwoord
Came to go outdoors to buy an air tent. Me and my partner wasn't quite sure wich one would suit our needs. But maxine answered all our questions and gave us some very good suggestions, was very happy... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Scunthorpe
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Dudley Road, DN16 1BA, Scunthorpe, Verenigd Koninkrijk
- 01724 708226
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Came to go outdoors to buy an air tent
Came to go outdoors to buy an air tent. Me and my partner wasn't quite sure wich one would suit our needs. But maxine answered all our questions and gave us some very good suggestions, was very happy with her help and input. Olso Sue on the till was olso very helpful and efficient. Thanks very much
8 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
You can't beat going round an actual store…
You can't beat going round the store and viewing actual possible purchases. All the staff are extremely helpful. I will definitely be back soon. I will recommend Scunthorpe Go Outdoors to others.
12 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Sue was absolutely brilliant
Sue was absolutely brilliant, went above and beyond to help and make our shopping experience as easy as possible. She’s a real credit to the store and made my day with her excellent customer service. I am someone who is straight in and out any shop due to my anxiety but sue really was helpful and made my shopping experience a positive and chilled one. Thank you Sue
5 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Carol in the Scunthorpe branch was…
Carol in the Scunthorpe branch was fabulous helped me no end bless her 👍
6 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
I'd asked for two jackets to be…
I'd asked for two jackets to be reserved in the store until I could go there & try them.
They had been put aside for me.
The person serving me, Jane, brought them out for me to try along with several others so I could compare.
Jane was friendly, helpful & courteous.
I bought one of the jackets, couldn't fault the service.
3 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Go outdoors in Scunthorpe
Went to go outdoors in scunthorpe today to get some bits for my sons school trip to Iceland. The staff were amazing! Friendly, funny and super helpful. What a pleasant surprise as cudtomer service seems to be something thats dying out. Thank you very much.
5 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Paul and Kerry were very helpful.
Paul and Kerry were very helpful.
4 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I had a great experience at Go…
I had a great experience at Go Outdoors, thanks especially to Nicky on the till. I was very undecided about what I wanted to buy and ended up going back and forth to the till several times, which I appreciate could have been frustrating. However, Nicky remained incredibly patient, friendly, and helpful throughout. She never made me feel like I was being a nuisance and went out of her way to help me sort everything out. Her patience and excellent customer service really stood out, and she made what could have been a stressful experience much easier. Nicky is a real credit to the store — thank you!
27 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great service from Paul
Great service from Paul, got all I needed after some advice. Our dog enjoyed the biscuits too
31 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great staff
Great staff
Nicky was welcoming and very helpful
Highly recommended
29 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Signed up for text message alerts to…
Signed up for text message alerts to receive 10% voucher code. All good, drive 35 mins to my local store and tried to buy £150.00 of camping gear, needed to renew my membership card, that's fine, then store assistant refused to scan voucher as online only purchase to receive discount! Over 1 Hr round trip waisted, so I left the goods on the store countertop and left empty handed. There was signs up saying 10% discount for students... Will not renew my go outdoor card and buy the stuff off Amazon instead.
I appreciate I should of read the voucher terms and conditions but it would cost Go outdoors more money to send with courier costs as they include free delivery?
Mad world we are living in!
Sorry Go outdoors, you have just lost a loyal customer!
28 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thank you for your review. I am sorry to hear about your experience and the disappointment this caused.
The 10% voucher you received was an online-only promotion, and this was outlined within the offer's terms and conditions. However, I completely understand your frustration after making a special journey to store and expecting to be able to use the discount against your purchase.
We appreciate that this situation was disappointing and apologise for any confusion caused regarding how the promotion could be redeemed.
Thank you for taking the time to share your feedback, as it helps us understand where we can improve the customer experience.
Kind Regards
GO Outdoors Customer Care
Lovely helpful staff
Lovely helpful staff who went out of their way to accommodate me in particular Amy who was a star 🤩 The store is clean (including the toilets) and nicely set out.
27 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Maxine was so helpful sorting our a…
Maxine was so helpful sorting our a chair for me. All the staff as always went above and beyond.
26 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service
Excellent service. Carol went above and beyond. She helped when I was looking for a pair walking boots and pointed out a pair on the sale counter that were of better quality and cheaper than the ones I was looking at
22 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Really pleased with our purchase
Really pleased with our purchase , Jane was lovely and very helpful , travelled from Doncaster as they were so nice and courteous and knowledgeable over the Phone , would definitely recommend !!
24 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Superb service from Kurt
Superb service from Kurt, really pleased , store was super friendly and helpful , very clean and tidy ; will come back 100 per cent , bought some trousers from here a few years Ago and it’s well worth the trip from doncaster !! Thanks Kurt and staff !!
24 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Found items needed easily .staff member…
Found items needed easily .staff member Nicky was very polite and helpful with sorting new card
24 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Fantastic service at Go Outdoors
Fantastic service at Go Outdoors! Hannah was incredibly helpful and friendly when I was looking for a backpack for my travels. She took the time to understand what I needed and helped me find the perfect backpack. Really appreciated her knowledge and patience. Excellent customer service — thank you, Hannah! Highly recommended! 🌟
23 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Hannah helped me pick out a large…
Hannah helped me pick out a large backpack for my year travelling abroad, very knowledgeable and nice to talk to!
23 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The lady Carol is very nice helpful and nice
Thelady Carol is very nice and helpful definitely will come back
22 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Scunthorpe
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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