GO Outdoors - Shrewsbury Reviews 3.334

TrustScore 5 uit 5

4,9

Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We were looking for walking boots and shoes for myself and my daughter, Dominic was super helpful, nothing was too much trouble. Back and forth he went, getting pair after pair for us! We both came aw... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were looking to replace an outdoor coat which needed to be waterproof and warm. Sharon was absolutely fantastic in giving expert advice and spending time with us while we were choosing. We made a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently visited GO Outdoors to gear up for a ski holiday, and I was thoroughly impressed with the service I received. A staff member named Adam went above and beyond to help me find everythin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Popped into Go Outdoors Shrewsbury and found the store well stocked and busier than previous visits. Got everything I was looking for and your staff were pleasant and helpful. In the footwear departme... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kampeerwinkel
  2. Activewear winkel
  3. Fietsenwinkel
  4. Klimclub
  5. Paardrijservice
  6. Hardloopwinkel

Info over GO Outdoors - Shrewsbury

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Geschreven door het bedrijf

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contactgegevens

  • Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, Verenigd Koninkrijk

  • 01743 297040

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Shrewsbury Store, Service Second To None

Visited Go Outdoors in Shrewsbury today and once again received fantastic service. This time it was Ed who was working on the bikes section, his service was amazing, fast, effective, friendly and very very appreciated. I have to say that every time I go into this store the service is second to none in Shrewsbury & is a real credit to the manager & the in store team. The hole store is a credit to Go Outdoors.

14 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Great service from Holly today. Visited Go Outdoors to buy a new coat. Holly was very knowledgeable and helpful.

13 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Elijah was really helpful and friendly.

Elijah was really helpful and friendly.

12 januari 2026
Review zonder uitnodiging
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Antwoord van GO Outdoors - Shrewsbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Dominic was extremely helpful and spent…

Dominic was extremely helpful and spent a long time helping me to find a good pair of boots.

10 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Dominic was very helpful great service

Dominic was very helpful great service

10 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Really polite and helpful / Dominic

Really polite and helpful / Dominic . Nothing too much trouble

10 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Salomon boots

Dominic was very helpful fetching different sized boots for my son and also clearly showed us where the gloves were.

10 januari 2026
Review zonder uitnodiging
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Antwoord van GO Outdoors - Shrewsbury

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Served by Dominic

Served by Dominic, great service.

10 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Pleasant & Helpful staff- Elijah

Store assistant Elijah was very approachable & helpful getting lots of different boots for my friend to try, nothing was too much trouble.

7 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

RobH

Received quality customer service today, primarily from Sharon. The two lads at checkout were also excellent and very helpful.

7 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great help from Stuart in the…

Great help from Stuart in the Shrewsbury store … wife and I both bought walking boots .. excellent store with huge range of products .. great value

5 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

I was seen by Stuart

I was seen by Stuart, he is a very helpful young man who assisted me with my needs. He has a good understanding on the subject and is keen to find out answers that he may not know.

5 januari 2026
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Molly was excellent

Molly was excellent. When the coat we wanted was out of stock she telephoned other stores to locate one and then placed an order. Going over and above to ensure we were happy. Excellent customer service.

29 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Walking boots and tent pegs.

I shopped in the walking boots and camping sections of the store at Sundorne, Shrewsbury. I'm sorry i did not get the name of the man who helped me choose my walking boots because he was very helpful and knowledgeable and did not rush me at all. Phil, who helped me find tent pegs and a tent peg bag, was also very helpful. Excellent service and a lovely warm store on a very cold evening [the late opening hours are a godsend.]

29 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service at the Shrewsbury…

Excellent service at the Shrewsbury store from Dan. My son had an issue with his bike late on Xmas eve and we needed a small bike part to fix it. Dan found the exact correct part in their spare parts box and let us have it for free. He went above and beyond to help and my boy was thrilled to have his bike on the road for Xmas day. Excellent service thanks Dan 👍😊

24 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Walking and hiking shoes at Go Outdoors

Holly served us today and her help and advice was greatly appreciated her knowledge of the products was excellent.
Thanks Holly

28 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Holly was so helpful and knowledgable …

Holly was so helpful and knowledgable when I was deciding on new walking shoes. Really appreciated her guidance and suggestions.

28 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Holly’s great customer service

We came in as a family to buy myself some hiking boots with little knowledge on what to do buy. Holly approached us and advised us on what boot would suit me. Amazing customer service, could not ask for anything more off her. Fantastic service

28 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lots of help and advice from Maya and…

Lots of help and advice from Maya and all staff

24 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

A member of staff called Holly made the…

A member of staff called Holly made the experience of finding the right coat for my needs extremely easy. I found the perfect item at the right price!

22 december 2025
Review zonder uitnodiging
Logo GO Outdoors - Shrewsbury

Antwoord van GO Outdoors - Shrewsbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

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