Fantastic staff, very helpful and friendly. We called in close to closing time but that didn't stop them, Liam gave great footwear advice for a trekking trip and knew the products. It's only a small s... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieChurch Square Shopping Centre, 26 Church Street, WA10 1BD St Helens, GB
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Lees wat reviewers zeggen
I was surprised by the reasonable, wide selection of stock available in what is a relatively small store compared to the more common, larger GO outlets. I was served by Craig who was extremely helpfu... Toon meer
Bedrijf heeft geantwoord
We went into the Go Outdoors store to get 1 pair of hiking/walking shoes. During our visit we found such amazing discounts that we bought 2 pairs of shoes, 2 backpacks, a compass and binoculars! W... Toon meer
Bedrijf heeft geantwoord
Can honestly say that Liam from the St Helens store was amazing. He sorted us out with my husband’s birthday present & got us a great deal. Will definitely be back when my grandson needs outdoor wear.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - St Helens (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Church Square Shopping Centre, 26 Church Street, WA10 1BD, St Helens, Verenigd Koninkrijk
- 01744 413568
4,7
Uitstekend
178 reviews
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Helpful staff
26 juli 2023
Antwoord van GO Outdoors - St Helens (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Friendly helpful and knowledgeable staff
5 augustus 2023
Antwoord van GO Outdoors - St Helens (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff members
4 augustus 2023
I gave this score only because after i picked up my order i still was receiving messages to pick up my order …
I gave this score only because I haven't worn this product yet.
I did keep getting messages to tell me to pick my order up after I picked it up
3 augustus 2023
Antwoord van GO Outdoors - St Helens (Express)
Hi Eileen,
Your review has been greatly appreciated.
I am sorry to hear that you were still receiving messages to collect your order.
If you want us to investigate this further, please contact us at onlinereviews@gooutdoors.co.uk
Please include your reference TP38580 within the subject and contents, followed by your order number, full name and billing address including postcode.
Regards,
Moahmed,
GO Outdoors Online Review Team.
Good quality and staff always super helpful
Regular shopper at Go Outdoors but this was a quick flying visit due to camping in Wales in a leaky tent with rain forecast!
Nipped in to the shop and the member of staff (Owen) was great. I explained what I needed (tent reproofing) and found me what I was looking for straight away.
Always a pleasure.
29 juli 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful and knowledgeable gave me…
Very helpful and knowledgeable gave me an excellent service would definitely recommend I was served by Liam
20 juli 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Got exactly what I wanted at a good…
Got exactly what I wanted at a good price. The young girl who served me Stacey was so friendly and such a lovely person.
20 juli 2023
Review zonder uitnodiging
Broken coolbox
I rang the St Helens store as our cool box had broken, they were most helpful and said they had one in stock. I went to the store and was served by a young lady called Louise who helped with the process of renewing my membership. A pleasant shopping experience served by a thoroughly professional member of staff.
2 juli 2023
Antwoord van GO Outdoors - St Helens (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent staff in St Helens & Wigan
I went into the St Helens branch for walking boots (on offer), sadly they didn’t have my size, so Stacey kindly called the larger Wigan branch, who set the required size to one side.
The staff were again very helpful the following day in Wigan, where I bought the pair on special offer plus another pair of walking shoes.
7 juli 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great staff in St Helens
I called in today to purchase something from your latest mailing. I was greeted by Stacey who is a great asset to your company. She was very cheerful and professional at all times providing an outstanding service.
20 juni 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Owen was excellent
Owen was excellent. Very helpful and we will certainly return.
11 juni 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I am just wanting to thank the staff…
I am just wanting to thank the staff for this morning. I was unsure if the bergahus t shirt was the right fit. The staff helped me find the right one. Thank you and I will be back.
12 juni 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service
Lovely little store, always offers fantastic service! All staff are amazing and a credit to the company
6 juni 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Lots of help and advice from your…
Lots of help and advice from your friendly team, am very happy with my perchance
5 juni 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great shopping experience
Popped in today and found a fleece that I hadn't been able to find in any other local shop. Owen went above and beyond as a friendly, helpful member of staff.
4 juni 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great offers on walking shoes and…
Great offers on walking shoes and rucksacks
Thanks Stacey for excellent customer service.
1 juni 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Owen was such a lovely sales assistant
Owen was such a lovely sales assistant so very helpful and friendly made such a lovely change to have this level of customer service in St. Helens
31 mei 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Shop here regularly and everytime the…
Shop here regularly and everytime the young girl stacey is in, always very helpful and polite can't do enough for you. A very genuine and helpful person in a town where there's not that many.
Gladly keep shopping here for my clothes and other bits. Cheers
25 mei 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service from Owen
Excellent service from Owen, really helpful.
31 mei 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Really helpful professional service.
Really helpful experience with a return item today. Megan handled and resolved the issue professionally and with courtesy. Thank you
30 mei 2023
Review zonder uitnodiging
Antwoord van GO Outdoors - St Helens (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
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