Came here looking for a new pair of walking shoes and was helped by Gavin. What an extremely knowledgeable and helpful person. He took great care to give me advice and tailored recommendations to what... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4 Saint Paul's Churchyard 98, EC4M 8BU London, England, GB
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Lees wat reviewers zeggen
I would like to express my thanks to Gavin at St Pauls branch. He was extremely helpful and patient indeed on my 1st September 2026 visit, providing a number of waterproof walking shoes for me to try... Toon meer
Bedrijf heeft geantwoord
Went in on a whim, had a browse around but wasn't enthused by the colourways of the available walking shoes. However as I was considering leaving, I was approached by a store assistant - Gavin, who tu... Toon meer
Bedrijf heeft geantwoord
Professional service by Gavin at St. Paul’s store, extremely helpful with measuring feet and advising which shoes would be suitable.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - St Pauls (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Unit 4 Saint Paul's Churchyard 98, EC4M 8BU, London, England, Verenigd Koninkrijk
4,9
Uitstekend
524 reviews
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Samirah and Joel were excellent help in…
Samirah and Joel were excellent help in store and helped my identify exactly what I needed for my travels! I will definitely come back to the store for the recccomendation
10 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Came here looking for a new pair of…
Came here looking for a new pair of walking shoes and was helped by Gavin. What an extremely knowledgeable and helpful person. He took great care to give me advice and tailored recommendations to what I needed. Excellent service thank you Gavin!
7 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Gavin couldn’t have been more helpful…
Gavin couldn’t have been more helpful or informative helping select a new pair of hiking boots
7 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Alan was very helpful me with a return…
Alan was very helpful me with a return and various other guidance. Even persuaded me to become a member!
3 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I would like to express my thanks to Gavin
I would like to express my thanks to Gavin at St Pauls branch. He was extremely helpful and patient indeed on my 1st September 2026 visit, providing a number of waterproof walking shoes for me to try on. This was in order to get the best style and fit for my rather broad foot. It transpired that the model AND the colour I eventually decided on was out of stock in St Pauls - but I could pick it up in another London branch of GO, so that was ‘a result.’ And while at St Pauls I enjoyed purchasing a well-fitting waterproof jacket, after Gavin in a matter of seconds demonstrated to me how the drawstrings and toggles round the hood worked.
1 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Hi,
We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.
Thanks again,
Go Outdoors Customer Care Team
Excellent customer service
Knowledgeable staff, availability of stock and good prices, Tim was very attentive and answered my questions without any need to refer to anyone else.
27 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great advice
Sara was very helpful and gave great advice. Will definitely be coming back.
23 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Professional service by Gavin at St
Professional service by Gavin at St. Paul’s store, extremely helpful with measuring feet and advising which shoes would be suitable.
24 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Thanks for the great review.
Hopefully this 4 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Tim & Evie were absolutely amazing!
Tim & Evie were absolutely amazing!
I went in to buy some gear for my first hike. I am clueless about hiking so they answered all my questions patiently and recommended me the best products for my needs, and at great prices too!
Thanks Tim & Evie!
20 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - St Pauls (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great service from the instore staff
4 augustus 2026
Antwoord van GO Outdoors - St Pauls (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great experience we loved shopping
Great experience we loved shopping, got we wanted and quality is very good and thank you very much for making our day Tim
17 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
I came in 3 times across 2 weeks, looking for a specific tent thats always selling out quick. The staff were always really polite and helpful, and finally today it was in stock! Thanks Alan!
17 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Good walking shoes shopping
Maisha was really useful when I was looking for walking shoes.
15 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Bought some shoes
Bought some shoes. The sales assistant, Sara, was very patient and obliging. Top marks.
15 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Alan was excellent; good shop
Alan was excellent, very knowledgeable, friendly and helpful
15 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great Customer Service - would definitely shop here again
Great customer service. Alan and the team were very helpful when it came to finding the correct size for a fleece hoody. Also, Alan was very funny and there was some great banter.
7 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Very helpful
Leilani, Alan and all the staff were very friendly and helpful. Checking stock levels of other stores and just being positively delightful. Came from a decathlon which was such a terrible experience. Go Outdoors was much friendlier and had what we wanted
6 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Tim was very helpful and knew his stuff…
Tim was very helpful and knew his stuff
Came in to get a brief understanding in what I needed to start my hiking journey and Tim was the guy for that
6 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Gavin was very cool and helpful
Gavin was very cool and helpful. His demeanour and assistance meant that we purchased something we otherwise might not have.
6 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - St Pauls (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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