Got what I needed from the store - even though the website indicated that they no longer stocked this item. We didn't need advice on this occasion but the staff in the Wolverhampton branch are always... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The store didn’t look much different from visiting a few weeks ago. We arrived early to claim a goodie bag as well as to buy some camping gear but we were apparently too late for the goodie bag. It wa... Toon meer
Bedrijf heeft geantwoord
Joe was extremely helpful and very easy and nice to speak to, told me everything I needed to know and feel much more satisfied leaving then when I came in. Brilliant shop.
Bedrijf heeft geantwoord
My experience with go outdoors is always good . I find the store well presenable people helpful and pleasurable. And ewan today was lovely to talk too and helped us really well thank you.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Wolverhampton
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Verenigd Koninkrijk
- 01902 907455
4,8
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Joe was extremely helpful and very easy…
Joe was extremely helpful and very easy and nice to speak to, told me everything I needed to know and feel much more satisfied leaving then when I came in. Brilliant shop.
25 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Camping gear
You had what we were looking for and John who served up was extremely helpful giving advice on what to do with our purchase before we actually use it.
24 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Fantastic service
I had brilliant service today from Vicky, Brandon and Jo. They were so helpful to me when I went in very late in the day to buy a new roofbox. They all definitely went above and beyond and I am so grateful for their help. Thank you :-)
22 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
My experience with go outdoors is good…
My experience with go outdoors is always good . I find the store well presenable people helpful and pleasurable.
And ewan today was lovely to talk too and helped us really well thank you.
22 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The staff and Tanita at Go Outdoors Wolverhampton…
The staff at Go Outdoors Wolverhampton are always really helpful and go above and beyond - today was no different - from the man who helped us find the right leisure battery to Tanita on the tills who swiftly sorted out the issue we had with our DofE card - thank you!
21 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Absolutely fabulous service !!
6 juli 2026
Antwoord van GO Outdoors - Wolverhampton
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Served by Tanita went above and beyond…
Served by Tanita went above and beyond to get all we needed
19 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Mell, Abby
Mell, very helpful in helping me chose the right sandal and Abby for a quick checkout. Thanks.
18 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from Abiy
Great customer service from Abiy, very helpful and really friendly
11 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Best customer service ever
When we went into the store we asked one of the sales people where we could find the zempire tm v2 air tent he was extremely knowledgeable and helpful, I didn’t catch his name , we asked his advice as we are also after a good airbed , we purchased the zempire twin , and a few other bits
The sales people at the till , Tanita and Denton were also extremely helpful this is why we always shop with go outdoors
7 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We really appreciated Denton’s…
We really appreciated Denton’s assistance when purchasing our new Berghaus 600XL air tent. Very helpful and helped us with our discount code. We walked away very satisfied customers!
6 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Went out looking for a tent
Went out looking for a tent, mainly to look see what was available. Found a staff member (Ade) and asked for advise. He was pure gold, asked what we needed wanted it to do, etc…. And guided us like a pro, right down to the tiny details that made a big difference. Put up with endless questions but still came up trumps with clear reason why certain products, although similar in appearance would work better in our set up.
When it came to pay Abiy got the job of processing our shopping as her till accepted cash when the rest was card, Abiy has a wicked sense of humour and was an absolute delight to deal with, infact all the staff I came into contact with were mega helpful, cheerful and genuinely wanted to help.
This level of quality of staff interaction was probably the best I’ve ever experienced, the Wolverhampton branch really is the bees knees. Head offices take note, score this branch 11/10, put all the staff on Santa’s list for a Christmas bonus, they deserve it. A+++
5 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Lots of stock - great service from the staff.
Got what I needed from the store - even though the website indicated that they no longer stocked this item. We didn't need advice on this occasion but the staff in the Wolverhampton branch are always on hand to assist with more complex purchases, e.g hiking boots. Our only contact on this visit was with Ryan on checkout who was friendly, polite and efficient.
2 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff to assist me
2 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Sabrina.
Sabrina.
Dealt efficiently with our returns.
Very friendly and professional
1 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Top help and advice from Ade
Ade was fantastic in helping with some broken (vintage!) tent poles. Showed me the suitable replacements and how to fix them, with bonus advice on emergency repairs. Really knowledgeable, thank you again.
28 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
At the checkout the young lad (Jashan)
At the checkout the young lad (Jashan), I think that's the correct name. He was very friendly and helpful making some polite conversation, which I thought was excellent customer practice. Well done.
27 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Helpful checkout assistant.
20 juni 2026
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
The sales assistant was great
The sales assistant was great. Friendly and helpful. What didn’t help was my membership number wasn’t recognised but he dealt with it fine.
27 juni 2026
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.