GO Outdoors - Worcester (Express) Reviews 

428
•
TrustScore 5 uit 5

4,9

The Shambles 7-8, WR1 2RF Worcester, England, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Staff were very helpful but stock record we not as shown on website, this was also the case at nearby store. Romie was very polite & helpful trying to sort out the situation.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Liam & Ronnie were both extremely helpful and polite. Having welcomed me into the store, Liam ensured I had the right size for my purchase and then Ronnie’s customer service was excellent when I paid.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kampeerwinkel
  2. ook in
  3. Activewear winkel
  4. Fietsenwinkel
  5. Hardloopwinkel
  6. Klimclub
  7. Paardrijservice

Over GO Outdoors - Worcester (Express)

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Geschreven door het bedrijf

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contactgegevens

  • The Shambles 7-8, WR1 2RF, Worcester, England, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

428 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(428)

36.702 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful! I asked plenty of questions and the staff there, especially Danny went out of their way to help answer all of them. Great stuff!

15 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

A friendly polite and efficient member…

A friendly polite and efficient member of staff who resolved a problem without fuss

14 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service Shirley@2592 Worcs

Excellent service Shirley@2592 Worcs, served my husband who is blind, was extremely helpful and knowledgeable, and also very understanding of his disability. Very pleased with his trousers.

11 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

A good, helpful and professional service

Shirley served us today and she was very helpful, respectful and professional.

12 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Shirley was incredible

Shirley was incredible. Having tried on several styles of walking shoes, which she ensured fitted correctly or otherwise, I finally decided on Merrell Mohab 3 GTX. Going to the cash desk to pay, I then realised that she was serving customers on her own. No other sales agent was around. Her professional help was fantastic and her stamina amazing. A real credit to the GO Outdoors company.
.

11 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Shirley was great

Shirley was great, very informative about the product I was buying!

11 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amy was really helpful

Amy was really helpful, pointed me towards everything I needed

10 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Given up hope

Having searched for sometime for a particular item with no success, I visited the Worcester branch of Go Outdoors. I was assisted by a very helpful sales person (Nicola) who went out of her way to find me exactly what I wanted. All credit to the store and their team.

7 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff Liv & Shirley tried to find a brand & product that worked for me. The Brasher cargo pants would have been ideal if the cut & size were closer to what I need. I'll look online to pick another brand/product for click & collect at the store.

8 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fantastic offers if you have a Go…

Fantastic offers if you have a Go Outdoors card.
I saved £61 buying three pairs of walking trousers. A good range of brands.
Shirley was a superstar. Very friendly and helpful.

3 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Walking boots

I would like to give recognition to the wonderful customer service i recieved from a customer assistant in worcester city store who,s name is nicola.She went above and behond to help me choose and advise me on a pair of walking shoes which i went on to buy from the store.I have neuropothy in my feet due to past cancer treatment these shoes are comfortable for me i have just joined an hiking group.Thankyou nicola.

1 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful staff .

On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester .
I told her I needed a packable jacket , she advised me what was available in her store , even where they were located .
I went in there today , Nicola made me feel so welcomed , & promptly set about helping me to select a suitable jacket .
I was so impressed with her willingness to help me , I will certainly be going there regularly .
Nice to feel like a valued customer .

1 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

I was served by shirley@worcester 2592…

I was served by shirley@worcester 2592 and she was wonderful, told me all about berghaus's repair warranty and about refund and exchange policy, also spoke about other products and she was so sweet and friendly, would go again she's brilliant

1 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Shirley was amazing as always

I purchased a new pair of Berghaus shoes and I was served by the lovely Shirley who fitted my shoes on and checked to see if they fit right for me. So thank you so much Shirley for sorting me out with the shoes.

1 september 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Ronnie (could…

Fantastic helpful service from Romie who helped me choose the best walking shoe for my needs. She also laughed at my jokes. Out of politeness no doubt but the gesture was appreciated! Recommended.

31 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Rainy day in Worcester

Good offer with club card, and served well by liv, who we found helpful.

30 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Beoordeeld met 4 van de 5 sterren

Great service from Solace today.

Great service from Solace today.
Polite, friendly and knowledgeable about product.

27 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Shirley was absolutely amazing!

Shirley was absolutely amazing! Tentative, kind and knowledgable! Helped me pick out the perfect walking shoe. Truly would have been lost without the help Shirley was able to provide for me.

21 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Informed and excellent staff. Thanks Shirley

Shirley@2592 could not have been more proactive and helpful. I had selected a rucksack and was wearing it, when she approached me suggesting that she helped me to adjust it so it fitted my height and frame properly. Using a weighted interior, she adjusted the height, straps and shoulders. I would never have known how adaptable the bag was without her and would not have known how to adjust the many straps to fit it perfectly. She also advised me on how to pack it for maximum comfort and ease of use.
She pointed out some useful accessories, which were not necessary for my immediate needs but would be useful in the future and was not at all pushy when I did not buy any. All in all, she was an excellent assistant, helpful and respectful - an asset to the store.

8 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

I visited the store today to purchase…

I visited the store today to purchase some hiking boots, and the sales associate was extremely helpful. She provided excellent assistance and ensured that the boots fit properly. Her name was Shirley

18 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Worcester (Express)

Antwoord van GO Outdoors - Worcester (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer