Such great customer service, they actually found my insurance cheaper than advertised. Really really helpful! Nick the guy on the phone was friendly, helpful and clear. Usually hate these type of call... Toon meer
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Lees wat reviewers zeggen
I had a great experience thanks to Wassim Mouichi. He took time to understand what I needed, shopped around to find me the best price, and explained everything clearly. He was friendly, professional a... Toon meer
Bedrijf heeft geantwoord
Spoke with Finn today and he really helped me out getting my car insured. It was a bit of a complicated situation and I'm very new to this whole thing but he explained it all and got me sorted! Amazin... Toon meer
Alice was very helpful on the phone, she called me a few days ago regarding my renewal and I wanted to check for comparisons first. I called back as Got You Covered was the best quote. She also ass... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!
Contactgegevens
Webb Ellis House, Rugby Road, TW1 1DS, Twickenham, Verenigd Koninkrijk
- 02038905160
- admin@gotyoucovered.com
- www.gotyoucovered.com
4,7
Uitstekend
4K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Great service lovely friendly advisor…
Great service lovely friendly advisor Matthew no problem all completed 💯
14 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Sue,
Pleased to hear Matthew was able to help! Thanks for the 5 stars!
All the best,
GYC.
Very accommodating and helpful agent…
Very accommodating and helpful agent handled my case.
13 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Dennis,
Happy to hear our agent could provide a positive experience! Thanks for the 5 star review!
All the best,
GYC.
5 star customer service from Alex very…
5 star customer service from Alex very helpful and very kind would 100% recommend
14 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Matthew,
Thanks for the 5 stars! Happy to hear Alex was able to help!
All the best,
GYC.
Happy woth the serive amd get me the…
Happy woth the serive amd get me the right quote
7 oktober 2026
Antwoord van Got You Covered
Hi Nicholas,
Pleased to hear Tom was able to secure a great price for your renewal! Thanks for the 5 stars!
All the best,
GYC.
Antwoord van Got You Covered
Hi Simon,
Happy that Kit was able to process your renewal with minimal fuss! Thanks for the 5 star review!
All the best,
GYC.
Yeah I enjoyed the services and enjoyed…
Yeah I enjoyed the services and enjoyed my experience within the company and hope to enjoy my continued time with you.
14 oktober 2026
Antwoord van Got You Covered
Hi Belath,
Pleased to hear Ryan was able to provide a positive experience! Thanks for the 5 stars!
All the best,
GYC.
They where very polite and helpful and…top notch
They where very polite and helpful and I would recommend them to anyone. I'm very happy 😊 with there entire operation.
14 oktober 2026
Antwoord van Got You Covered
Hi Andre,
Pleased to hear Hannah was able to prove a positive experience while processing your renewal! Thanks for the 5 stars!
All the best,
GYC.
Antwoord van Got You Covered
Hi there,
Pleased that Joe was able help you get your renewal sorted! Thanks for the positive feedback!
All the best,
GYC.
In particular the gentleman I spoke to
In particular the gentleman I spoke to, Darren Maynard. Was absolutely excellent with me, he went above and beyond his pay rate to sort me out!!
13 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Russell,
Thanks for the 5 star review! Happy to hear Darren could go the extra mile to help you get set up!
All the best,
GYC.
Great customer service from Jamal
Great customer service from Jamal, and managed to get me a good deal on my car insurance, would recommend trying them.
13 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi David,
Pleased to hear Jemal was able to secure a great deal on your insurance! Thanks for the 5 stars!
All the best,
GYC.
Fantastic service
Fantastic service, Joe got me a great price for my renewal and explained everything very clearly and comprehensively - would thoroughly recommend for a 5 star service
13 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Emma,
Pleased to hear Joe was able to find you a great deal for your renewal! Thanks for the 5 stars!
All the best,
GYC.
Lovely young lady called Alice very…
Lovely young lady called Alice very professional with a personal touch. Answered my questions and got me covered for another year *****
Competitive price and excellent customer service
13 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Kim,
Happy to hear Alice was able to process your renewal with minimal fuss! Thanks for the 5 stars!
All the best,
GYC.
David was amazing very helpful and…
David was amazing very helpful and professional. He transferred my policy to my new car straight away, done in minutes. Excellent customer service couldn't ask for better!
13 oktober 2026
Antwoord van Got You Covered
Hi Shaham,
Pleased to hear David was able process your mid term adjustment with minimal fuss! Thanks for the 5 stars!
All the best,
GYC.
A very good service and very helpful
A very good service and very helpful. Absolutely amazing service
13 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Ahmed,
We're always happy to help! Thanks for the 5 star review!
All the best,
GYC.
horrible insurance company who take…
horrible insurance company who take your money and just cancel... AVOID AVOID AVOID!! No refunds either...
12/08/26 a reply was recieved from Olivia
My Reply:
Hi Olivia,
Thanks for the reply, but it doesn’t match what actually happened.
You did contact me, I spoke with you, and I made a payment when you got in touch. You also left a voicemail. I returned calls and messages whenever I could. The only times I didn’t answer immediately were when I was at work and couldn’t pick up.
You say you sent emails with attachments that I needed to provide. Those attachments never appeared in the emails I received, so I had no documents to send back. Claiming I ignored requests for documents that weren’t properly delivered isn’t accurate.
The review stands: money was taken, the policy was cancelled, and no refund was given. Your response doesn’t change that.
Kash
12 augustus 2026
Antwoord van Got You Covered
Hi Mo,
We’re sorry to hear you feel this way. The insurer requires certain documents to be provided and these were requested as part of the policy requirements. We also made several attempts to contact you by phone, email and text. We apologise for any inconvenience caused.
Best regards,
Olivia at GYC.
Big shout out to Wassim
Big shout out to Wassim! very helpful and friendly customer service advisor. His customer service is brilliant, and he looked after me and got me a good quote. Thank you very much 🙌🏼
12 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Karls,
Pleased to hear Wassim was able to secure a great price on your car insurance! Thanks for the 5 stars!
All the best,
GYC.
Sarmad Iqbal was very helpful he helped…
Sarmad Iqbal was very helpful he helped with parts of the claim that I didnt understand he made the whole process easier
12 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Sarah,
Happy to hear Sarmad was able to make the whole process straightforward! Thanks for the 5 star review!
All the best,
GYC.
Customer Service was absolutely…
Customer Service was absolutely brilliant. The lady help me with all my questions, issues and understood my requirements. Just magic, she even gave me a discount with me asking. Made my day. Insurance is a nightmare and can be very stressful, but this experience was somewhat easy, its all clear communication and being coherent.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Pardeep,
Pleased to hear Tiya was able to secure great price on a policy that meets your needs! Thanks for the 5 star review!
All the best,
GYC.
What a guy sorted me great offer 👍
What a guy sorted me great offer 👍
12 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Kenneth,
Pleased to hear our agent was able to secure a great deal on your policy! Thanks for the 5 stars!
All the best,
GYC.
Excellent service! Thankyou Rob!
Rob was so helpful and managed to get my rate down by £500 from the previous year! Everything felt really quick and he put me at ease.
Thanks Rob!
12 oktober 2026
Review zonder uitnodiging
Antwoord van Got You Covered
Hi Emily,
Happy to hear Rob was able to secure a great deal on your renewal! Thanks for the 5 stars!
All the best,
GYC.
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