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Got You Covered Reviews 

4.267
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just got car insurance cover and was helped by a fabulous lady named Stella. Woh you deserve huge credit Stella your care and attention was wonderful. Your understanding of a terrible situation and pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant service from Wassim the wizard! He was extremely helpful, friendly and professional from start to finish. He went above and beyond to find me an excellent deal on my car insu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience with Got You Covered today when getting my car insurance. Sol was extremely helpful, friendly, and professional throughout the whole process. He took the time to under... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Rang to sort my late mother's house insurance Matt Pearson is superb very helpful explained everything to me, even rang back as had found a better price. I would definitely recommend, brilliant servic... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Verzekeraar

Geschreven door het bedrijf

Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
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2 sterren
1 ster

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4,7

Alle reviews

(4.267)

1.617 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing team

Amazing staff, the young man that helped me was incredible and did everything to make me fully informed and heard. Great service and would highly recommend to anyone

25 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Natasha,

Happy to hear Sahib was able to help you make an informed decision on your car insurance! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

A very good company

A very good company; I recommend it. !!

25 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi George,

We're always happy to help! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant

Absolutely brilliant, The person I spoke to was so helpful and tried his upmost best to get it sorted for me there and then. Pleasure to do business with as this is my 2nd time I've ever had insurance.
Hope to build my NCB's with them.

18 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi there,

Happy to hear our agent was able to help! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

Great service, best quote!

I dealt with Samy and he was amazing, very helpful and professional and got me the best quote and cover. If the premium is right I’ll keep using them!

18 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Huw,

Happy to hear Samy was able to secure a great deal on your insurance! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, good price given

19 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Nazia,

Happy to hear Ridwan was able to help you find a great deal! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 1 van de 5 sterren

AVOID THIS COMPANY AT ALL COSTS.

AVOID THIS COMPANY AT ALL COSTS.
I’ve never experienced service like this in 6 years of having car insurance.
They answered quickly when I was purchasing the policy and taking payment, but once I raised issues and asked to make a complaint, everything changed.
You can be on hold for HOURS and nobody answers, promised callbacks don’t happen, and emails go completely unanswered.
It has now been 5 days of trying to get through with no resolution.
I also questioned charges that were not clearly explained to me, including fees I initially understood to be part of the insurance premium.
You’re given a 14-day cooling-off period, but how are you supposed to cancel or make changes within that period when you cannot get through to anyone?
It’s extremely concerning how quickly they respond when taking your money compared with when you actually need help.
Absolutely shocking customer service. Avoid at all costs. I will be taking this further.

25 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Zeenat,

I'm sorry to hear you weren't satisfied with your experience, this is not the level of service we aim to provide. I am unable to locate your policy using the information provided, please can you email your contact details to admin@gotyoucovered.com and I will contact you directly.

Kind Regards,
Olivia at GYC

Beoordeeld met 5 van de 5 sterren

I am really glad I chose this company…

I am really glad I chose this company and I would like to thanks a very polite and helpful lasy named Aina that very kindly advised me through my car insurence proccess and done her best for the best insurence package for my car.
I would like to recommned this compnay and once again thanks to Aina and hwr managers for great help and support.
Please every one just one website :Got You Covered ;)

14 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi there,

Happy to hear Aina was able to help you get set up! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

My experience was very positive

My experience was very positive. Alice who handled my renewal was extremely patient and clear at all time.
I felt listened too and treated with respect in a professional way that allowed me to make the right choices for myself.

24 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Janice,

Happy to hear Alice was able to provide a positive experience while processing your renewal! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

I’ve had a very good experience

I’ve had a very good experience. The process was straightforward, the staff were helpful and professional, and communication was clear throughout. I would definitely consider using them again and would recommend them to others looking for car insurance.

17 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Eman,

Happy to hear Tom was able to provide a positive experience while renewing your car insurance! Thanks for the 5 star review!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

Great service from start to finish…

Great service from start to finish Sammy was brilliant advised me and got everything sorted

11 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Shazad,

Happy to hear Samy was able to help you get set up! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

The person who attended to me was so…

The person who attended to me was so friendly. The company looks well organised and managed. The company should continue be friendly to customers.

11 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Gerald,

Happy to hear Adyan was able to provide a positive experience while processing your renewal! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

Great Customer Service from Aston Dias

Thank you Aston for helping me get insured quickly and efficiently. Very polite and got the job done! He took the time and effort to ensure I got the best deal on my car insurances and made the process stress free☺️

22 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Tamiqua,

Thanks for the 5 star review! Happy to hear Aston was able to get you covered with minimal fuss while going the extra mile to get you a great deal!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

Excellent service from Adil at Got You…

Excellent service from Adil at Got You Covered. He was friendly, professional and went out of his way to help me with my car insurance. He made the whole process simple, stress free, kept me informed throughout and was always happy to answer any questions. Great customer service and a real credit to the company. Highly recommended!

23 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi there,

Happy to hear Adil was able to set up your policy with minimal fuss and provide a great service! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

Spoke to a very helpful adviser at Got…

Spoke to a very helpful adviser at Got You Covered this afternoon.Was offered a very favourable deal,which I was happy to accept.Will definitely be calling again in 12 months time.

23 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Roger,

Pleased to hear Caroline was able to secure a great deal on your insurance! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

A Smooth and Easy Experience

Struggling with quotations and confused as finding any insurances can be !
#I’ve had a really positive experience with "Got You Covered" insurance company. The whole process was straightforward and hassle-free, from getting the policy set up to dealing with customer service. Yasaiya was friendly, professional, and helpful whenever I had a question.

I also found the pricing to be competitive compared with other options I looked at. Overall, I’m very happy with the service and would definitely recommend them to anyone looking for reliable car insurance.

23 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Trish,

Thanks for the 5 stars! Happy to hear Yasaiya was able to help you get set up!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

Had such a lovely experience dealing…

Had such a lovely experience dealing with Sahib Palaha, answered all my questions and was a pleasure throughout the whole call and setting everything up. He’s an asset to your team!!!

23 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Olivia,

Happy to hear Sahib was able to provide a positive experience! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Spoke to a lovely young chap Wasim who went out of his way to help sort my cover. Definitely recommend great service from start to finish.

21 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Rachel,

Thanks for the 5 stars! Happy to hear Wassim was able to go the extra mile to secure a suitable policy for you!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

Great price and prompt checking of…

Great price and prompt checking of details.

21 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi there,

We're always happy to provide an efficient service! Thanks for the 5 stars!

All the best,
GYC.

Beoordeeld met 5 van de 5 sterren

I’m really love this company


I’m really love this company. They’re amazing. Believe me. I recommend anyone’s go there there never disappointed they’re doing great job the great service all of them very good Gaiys to hold my insurance properly. Even my insurance insurance are expensive than the insurance but I am happy with that because they have great customer service. I give 10 🥰

22 september 2026
Review zonder uitnodiging
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Antwoord van Got You Covered

Hi Osmani,

Thank you for your kind words, we're always happy to help!

All the best,
GYC.

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