I ordered 2 shirts in February. It is now almost June. I wrote to customer service MULTIPLE times. I have received no response and still have yet to receive the shirts. They happily took my money thou... Toon meer
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Lees wat reviewers zeggen
misogynistic brand that PRIVATELY MESSAGES women on instagram telling them to untag + remove posts of these women wearing the clothing if it doesn't "align with the brands image" theyve messaged bot... Toon meer
Coming from CHINA, I should’ve known better. The shirts I ordered looked like thin sweatshirt/sweater material. The shirts I RECEIVED looked like Halloween outfits. Or dri-fit workout rejects from Pre... Toon meer
Grace Karin is my go to shop now for all special occasions. I have an unusual body shape where my torso is shorter, however I'm tall with long legs. It's very difficult for me to find anything that w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2008, GRACE KARIN has dedicated to offering high-quality women's fashion apparel with the principle of "simple and stylish". We strive to provide each customer with a fit tailoring and a stylish collocation that emphasizes details, which helps to bring a comfortable and refined lifestyle. We hope that every woman wearing GRACE KARIN will have a young mindset that can transcend ages. Our style focuses on modern, elegant and simple clothes which are not only suitable for daily but also for party and work. Building a modern and exquisite image is a sincere gift for you.
Contactgegevens
EASEY COMM BLDG 253-261 HENESSY RD WANCHAT HK, 75HG+7H, HongKong, China
- support@gracekarin.com
- www.gracekarin.com
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LIKE the look, but not the fit!
LIKE: color, pattern, feel of fabric.
DISLIKE: Not even close to true size! I was advised by your size chart to order my normal size; this was very inaccurate. The lovely women’s trousers are way too small. I wanted these to wear for a special business event and trip. But I see that you do not even offer the size I would need! Very disappointed.
Ordering process was easy and item…
Ordering process was easy and item arrived in time for Christmas. Nicely made.
My dress fit me perfect 👍
Disappointment with Recent Purchaseed two Elegant…
I recently purchased two Elegant Surplice Wrap Blouse V Neck Long Sleeve Casual Ruched Tops from your online store, totaling $73.99 and $76.74 each. I'm disappointed with the quality of the items received. The fabric resembles a cheap, stretchy nylon material, falling short of the expected durability for the price point.
This experience has left me feeling that the products are overpriced for the quality provided. Despite positive reviews on your website, my experience has been unsatisfactory, raising doubts about the authenticity of those 5-star reviews.
While I understand variations in individual experiences, I believe it's crucial to provide genuine feedback for the benefit of all customers. I had hoped for a more positive experience, given the prices paid. In my opinion, Grace Karin's products are overpriced for what they are

Antwoord van GRACE KARIN
Customer service
I had ordered a dress and when it came it was to small I wanted to return it but apparently I couldn’t not what I wanted to hear all I kept being told was it’s our policy I get that but if something was way to small it was no good to me
Clothing arrived quickly
Clothing arrived quickly. It is beautiful and high quality. I have gotten many compliments on the dress and shirt I ordered.

Antwoord van GRACE KARIN
Garbage
Garbage. The outfit looked terrible. When I tired to return it they gave me the run around😡

Antwoord van GRACE KARIN
Very pleased.
It was easy to place my order. My product was delivered on time and the product I ordered was correct. The quality and the prices met my expectations. Very pleased.

Antwoord van GRACE KARIN
The quality and value is amazing!
The quality and value is amazing. I ordered several cardigans to wear over dresses. They all ran true to size and were very nicely made. Quick shipping as well.
Definitely a great value.

Antwoord van GRACE KARIN
Grace Karin Jacket Not Refunded
I ordered a sequined jacket by Grace Karin through Amazon and returned it in good time. They have advised Amazon that they refunded my money 4/12/23 but it is not showing in my bank account. I called the Amazon complaints department who assured me I would be paid my refund which is still not forthcoming. I thought I’d be safe as the order went through Amazon.

Antwoord van GRACE KARIN
Shipping from website takes longer than…
Shipping from website takes longer than Grace Karin Amazon Store.
I placed a order like 12 months ago…
I placed a order like 12 months ago with the Grace Karen website an I never got my package. I bought 3 dresses from here an they never showed up they took my money without even giving me my product an that was 90 dollars worth not to mention it was on the Christmas sale but still? I’ve never experienced this before I’ve always gotten my packages. I will not be ordering from Grace Karin again I tried getting a refund an I never got one. I did order a shirt from Amazon by Grace Karin since they must have a store on Amazon an that shirt arrived to me? So I’m confused as to why I never got those 3 dresses I paid an ordered they were really pretty an I was looking forward to them the site has a lot of beautiful clothes but now I feel I was taken advantage of by this company. I just won’t ever order from Grace Karin website again. They scammed me an never gave me my product.
I wish I could rate negative 10
I wish I could rate negative 10. AWFUL. First order the size measurements online that they provide are not accurate. It cost more to ship the dresses back. They provide us with a store credit. On our second package - the package says it was deliver BUT was NEVER delivered. SCAM SCAM SCAM do not order

Antwoord van GRACE KARIN
This is my favorite brand
The dresses and skirts I ordered were individually packaged and protected. Each item was very high quality! I receive compliments whenever I wear these items because they are unique and flattering. This brand has excellent professional wear that is conservative and cute!
Never again
Ordered a top seen on instagram, which arrived reasonably quickly and was very nice, but was an off the shoulder. I have broad shoulders and so it kept riding up making it unsuitable. Tried to go through the return process on their website which was no use so contacted customer report. You know when you can tell by the slow response that this isn’t going to work?! Finally, after numerous slow emails, they sent me an address to return to in CHINA, after misleading they are in LA. The cost to return was almost as much as the top! I’m sure they make it so difficult to put people off returning! Definitely would not buy again, really so disappointed at the last of customer care and help. Never again.

Antwoord van GRACE KARIN
I ordered 3 dresses was very impressed…
I ordered 3 dresses was very impressed with the quality and fit, I got them for a wedding next month can’t wait to wear them, they arrived on a time. I will be recommending to family and friends
Beautiful shirts
Beautiful shirts, very comfortable material, unique style

Antwoord van GRACE KARIN
Quality product
I purchased a dress and several skirts and found both the quality and workmanship of the items to be excellent. While the sizing is a tad smaller than normal if you purchase a size larger then you should have no issues

Antwoord van GRACE KARIN
I find all the clothing I have good quality
I find all the clothing I have purchased from Grace Karin, very nice quality. They deliver in a reasonable amount of time and have been easy to deal with when it comes to returns. They even allowed me to keep an item I was returning due to,wrong size and pass it along for donation.
I am very satisfied with my dealings and purchases!
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