Absolutely disgusting service, no regard for their customers. Laughed at me on the phone when I told them the mold in the room was now causing me serious health concerns. I travelled from half way... Toon meer
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Lees wat reviewers zeggen
Great team! Good listing photos and videos. Work for our properties over last six years. Found us professional tenants, carefully selected the best match. Look after our properties with quick resp... Toon meer
Unprofessional service. Whilst staff were generally pleasant, they have mastered the art of not answering your question or committing to respond, and then not responding. Matters were not acted upon o... Toon meer
Bedrijf heeft geantwoord
Recently sold our flat through Guilford Estate Agents who kept great communication throughout. Jack & Joe were both very helpful and cummunicative throughout the process. The photo's and virtual view... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are friendly, professional and proactive Sales and Lettings Estate Agents with a combined 60 years’ experience. Our director, James Quantrell opened this office 8 years ago and we have gone from strength to strength since then. We are an independently run estate agents having changed our brand from a London based franchise, Winkworth Guildford to our new and updated local name Guildford Estate Agents. We have huge amount of knowledge of Guildford and surrounding areas with all staff having lived here most of their lives, our well-established team has worked in the industry for many years. James has working as an estate agent in Guildford for over 18 years! This sets us apart from most of the competition. We use modern technology to provide an insight to all of our homes, giving a virtual tour around the properties so you can see your future home from the comfort of your sofa. We provide this as a standard marketing technique with no cost to you. Matterport is not used in any other companies in Guildford which is yet another thing that sets us apart from others. We are on Rightmove, Zoopla and On The Market. The future is bright, the future is Guildford.
Contactgegevens
Guildford Estate Agents, 1 Epsom Road, Guildford , GU1 3JT, Guildford, Verenigd Koninkrijk
- 01483339977
- info@guildfordestateagents.com
- www.guildfordestateagents.com
2,8
Gemiddeld
25 reviews
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Recently sold our flat through Guilford…
Recently sold our flat through Guilford Estate Agents who kept great communication throughout. Jack & Joe were both very helpful and cummunicative throughout the process. The photo's and virtual view of the flat were really well done and useful especially over this period. Happy to have sold the flat through them!
29 juni 2021
Review zonder uitnodiging
Antwoord van Guildford Estate Agents
Many Thanks, Lucca it was a pleasure dealing with you.
Avoid at all costs
Warning.
Aggressive, unethical, dishonest. Customer service is totally missing. There are plenty other places out there - don’t buy or sell through them.
6 april 2021
Review zonder uitnodiging
Antwoord van Guildford Estate Agents
Dear Mrs Mather
I am sorry the buyer has pulled out of the sale today and in no fault of ourselves. I cant believe they have pulled out. I can only imagine how frustration it can be. We are as disappointed as you are. This unfortunately this does happen and I wish we could stop this happening after all the hard work and marketing we do to sell a house and for it to fall through. I hope you find a buyer soon. Again we are truly sorry they have done this to you.
Kind Regards
James Quantrell
Director
Guildford Estate Agents
Awful service!
Awful service from unethical individuals shaming the whole real estate industry.
There are plenty of good agents on the same road, avoid this one as much as possible!
25 november 2020
Review zonder uitnodiging
Antwoord van Guildford Estate Agents
Dear Mrs Rodrigues
It was a shame you did not get the property the Landlord marketed with us. We all can understand you are very disappointed that the Landlord went with more suitable tenant for his highly desirable property.
I hope you and your family found yourself another property.
If we get another property that meets your requirements then we will be in touch like we said.
Formely Winkworth and owned by Surrey…
Formely Winkworth and owned by Surrey Prestige properties (Mr J Quantrell). Mr J Quantrell does not abide by industry standards and with total disregard to rental procedures and laws. Especially beware if you are students as you WILL be treated with a total disregard of your welfare, rights and then abandoned with financial loss. If I am incorrect Mr Quantrell please have the professional courtesy of replying to our solicitor or sue me.
Mr M O'Connor
15 november 2020
Review zonder uitnodiging
Antwoord van Guildford Estate Agents
Dear Mr O'Conner
Many thanks for your Trust Pilot review. As you already know. On behalf of our Landlord we are taking you and the tenant to court for unpaid rent. I think its best to leave it up to the courts to decide. I will also post the courts decision in due time.
Dishonest
Dishonest, unprofessional and full of false promises. Cancelled my property booking a week after receiving a deposit, without any notice, probably to give the property to someone who'd pay a higher rent, although I was never told why - despicable behaviour!
It's companies like this that give the good estate agents a bad reputation.
25 september 2020
Review zonder uitnodiging
Antwoord van Guildford Estate Agents
Dear Mr Neto and Mrs Rodrigues
It was a shame you did not get the property the Landlord marketed with us. We all can understand you are very disappointed that the Landlord went with more suitable tenant for his highly desirable property.
I hope you and your family found yourself another property.
If we get another property that meets your requirements then we will be in touch like we said.
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