Every agent I have spoken with has been helpful, polite and friendly. Viewings are arranged and communicated promptly, with good follow up throughout. Eliza has been exceptional in helping me secur... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Every staff member i’ve had the pleasure of speaking too has had amazing customer service and it’s put my mind at ease trusting this company with our future family home search, Everything has been nic... Toon meer
Bedrijf heeft geantwoord
Everyone was very professional and friendly and did the job perfectly that they're being paid for. I sold and bought previous house 10 years agi through Hannells which is why i chose them fir my mum’s... Toon meer
Bedrijf heeft geantwoord
As an elderly widow wondering about downsizing I was impressed by the service provided y Hannells and by Bonnie their representative. She made me feel at ease and gave me advice that I needed. I know... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re Hannells – an award-winning, family-run estate and lettings agency proudly serving the people of Derby since 2003. With six friendly, local branches and a dedicated lettings office, we’re here to make moving home a genuinely enjoyable experience. From free valuations, sales and auctions, to mortgages, solicitors, insurance and lettings – we offer everything under one roof, all delivered by a team who truly care. What makes us different? We treat our customers as people, not numbers. That personal touch, combined with local knowledge and a real passion for what we do, has helped us become Derby’s top-selling agent year after year. With thousands of five-star reviews and many national awards under our belt, we’re incredibly proud of the trust our community places in us – and we work hard to give back through local events and charity support. If you’re thinking of moving, we’d love to help you have a truly positive, personal and memorable experience.
Contactgegevens
Verenigd Koninkrijk
- www.hannells.co.uk
Book Your Free Sales Valuation Here!
4,8
Uitstekend
922 reviews
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Heeft 92% van zijn negatieve reviews beantwoord
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Heather is very professional and such a…
Heather is very professional and such a lovely lady.
25 juli 2026
Antwoord van Hannells
Hi Beryl!
Thank you for your review of your valuation experience with Heather and the Alvaston sales team.
We're pleased to see that you found Heather to be both lovely and professional. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Rad!
Thank you for your review of your moving experience with the Chaddesden sales team.
We're pleased to see that you were impressed with viewings, the communication and found the staff to be kind. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for the positive feedback. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Excellent service.
Prompt, efficient and reliable service. They keep you fully informed at all times. Found a prospective buyer and negotiated an acceptable early sale STC within a few days of the property going on the market.
23 juli 2026
Antwoord van Hannells
Hi Richard!
Thank you for your review of your moving experience with the Chaddesden sales team.
We're pleased to see that you found them to be prompt, efficient and reliable - and that we also secured a buyer within a few days of the property going live. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. We wish you a smooth and steady journey towards exchange and completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Sams visit
Sam was very helpful and informative giving us all the information we needed. He was friendly and polite.
25 juli 2026
Antwoord van Hannells
Hi Anne!
Thank you for your review of your valuation experience with Sam and the Mickleover sales team.
We're pleased to see that you found Sam to be helpful, friendly and polite. The team pride themselves on delivering a top service and Sam in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property, the team are looking forward to finding a buyer and getting you moved!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Elaine!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that you were happy with the service and felt them worthy of 5 stars. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we hope we can be of service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
I had a great experience working with…
I had a great experience working with Debbie Jenkins at Hannells. She was extremely helpful in coordinating the sale for our client and was always available to offer support and answer any questions. Her communication, professionalism, and willingness to help made the process much smoother.
I would highly recommend Hannells to anyone looking for a reliable and professional estate agent. Thank you, Debbie, for all your help.
17 juli 2026
Review zonder uitnodiging
Antwoord van Hannells
Hi Heshani!
Thank you for your brilliant review of your moving experience with Debbie and the Alvaston sales team.
We're pleased to see that you found Debbie to be helpful, supportive, professional and provided excellent communication. The team pride themselves on delivering a top service and Debbie in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we look forward to working together with you again in the future!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Excellent services
Massive thank you to the Alvaston team for your customer service. Process went smoothly and we always had a prompt feedback in all issues.
We wish you all the very best! Kind Regards, Paulo & Aline
23 juli 2026
Review zonder uitnodiging
Antwoord van Hannells
Hi Paulo & Aline!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that your purchase went through smoothly and that the team provided you with prompt feedback on any issues. They pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Really professional people.
Really professional people who did everything they could to accommodate us with our requirements.
Communication is extremely important when your are searching for a new home and the Hannells staff have been excellent in keeping us informed and answering our queries, to ensuring our viewings went smoothly.
23 juli 2026
Antwoord van Hannells
Hi Keith!
Thank you for your review of your moving experience with the Chaddesden sales team.
We're pleased to see that you have found them to be professional, that they've kept you informed and have been able to answer all of your questions. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we hope you're looking forward to starting an exciting new chapter in your new home!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Sandra!
Thank you for your review of your moving experience with the Chaddesden sales team.
The team pride themselves on delivering a top service and will be pleased to see that you've awarded them top marks and were happy with the service.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we hope we can be of further service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Professional job.
Prompt arrival, polite and knowledgeable. Gave us some good information and point of contact going forward.
22 juli 2026
Antwoord van Hannells
Hi Ed!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
We're pleased to see that you found her to be punctual, polite and knowledgeable. The team pride themselves on delivering a top service and Jo in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Fantastic Service
Joe, was brilliant throughout. Communication was great and overall the service was fantastic. Thank you for everything.
22 juli 2026
Antwoord van Hannells
Hi Carrie-Anne!
Thank you for your review of your moving experience with Joe and the Alvaston sales team.
We're pleased to see that you found Joe to be brilliant throughout, communicating well and providing a fantastic service. The team pride themselves on delivering a top service and Joe in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we wish you a smooth and steady journey towards completion!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Sam was patient kind and understanding…
Sam was patient kind and understanding as well ss knowledgable. Thanks
21 juli 2026
Antwoord van Hannells
Hi Allison!
Thank you for your review of your valuation experience with Sam and the Mickleover sales team.
We're pleased to see that you found Sam to be patient, kind, understanding and knowledgeable. The team pride themselves on delivering a top service and Sam in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and if there's anything more we can do to help, please feel free to get in touch!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Professional and knowledgeable
Professional and knowledgeable. Good discussion on valuation with all our concerns and queries answered.
21 juli 2026
Antwoord van Hannells
Hi Debbie!
Thank you for your review of your valuation experience with Rebecca and the Chellaston sales team.
We're pleased to see that you found Rebecca to be professional, knowledgeable and that she was able to address any concerns and answer your questions. The team pride themselves on delivering a top service and Rebecca in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi John!
Thank you for your review of your valuation experience with Rebecca and the Chellaston sales team.
We're pleased to see that you found her to be pleasant, helpful and polite. The team pride themselves on delivering a top service and Rebecca in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Very good kept up to speed & notified…
Very good kept up to speed & notified regarding movement of the property
20 juli 2026
Antwoord van Hannells
Hi Mr Patey!
Thank you for your review of your moving experience with the Chaddesden sales team.
We're pleased to see that throughout the sale, you have found them to be very good and have kept you updated with what's happening. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we wish you a smooth and steady journey towards completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Michael!
Thank you for your review of your valuation experience with Steve and the Chaddesden sales team.
We're pleased to see that you were happy with the service and found Steve to be very professional and polite. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope that we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
The gentleman that attended my property…
The gentleman that attended my property was very polite professional and a good representative of the company.
17 juli 2026
Antwoord van Hannells
Hi Yvette!
Thank you for your review of your valuation experience with Oliver and the Littleover sales team.
We're pleased to see that you found him to be polite, professional and a good representation of the company. The team pride themselves on delivering a top service and Oliver in particular will be delighted to see your comments!
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Absolutely fantastic experience
Absolutely fantastic experience in buying our property which we have moved into.this morning, the staff were brilliant and I love the little touch that our key was handed to us x
17 juli 2026
Antwoord van Hannells
Hi Mrs Watkins!
Thank you for your review of your moving experience with the Chellaston sales team
We're pleased to see that you had fantastic experiencing purchasing your new home and that you found the staff to be brilliant. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
House sold within a few weeks and then…
House sold within a few weeks and then completed within 45 days!
17 juli 2026
Antwoord van Hannells
Hi D G!
Thank you for your review of your moving experience with the Littleover sales team
They pride themselves on delivering a top service and will be pleased to see that you were happy with how quickly the property sold.
On behalf of everyone here, thank you for trusting Hannells with the sale of your property and we hope we can be of service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Heather is incredible!!
15 juli 2026
Antwoord van Hannells
Hi Dean!
Thank you for your review of your valuation experience with Heather and the Alvaston sales team.
We're pleased to see that you were more than happy with the service provided and found Heather to be incredible - and we wholeheartedly agree! The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
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