The staff at Hannells were always available to offer us very good advice. You never felt rushed as they were generous with their time. We made the decision to not sell, but would have no hesitation... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
professional service delivered in a timely way throughout the process. Good support and communication at all times. Feedback was friendly and cheerful even when there were minor problems. All staff... Toon meer
Customer service representative Eliza Tudgay was very helpful in filling up form and other documentation. We felt relaxed and great after having discussion with her and she helped us through everythin... Toon meer
Bedrijf heeft geantwoord
Very good experience with all of the team on our house sale and purchase. Everyone was friendly, reliable and helpful. We would recommend anyone to use their services.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re Hannells – an award-winning, family-run estate and lettings agency proudly serving the people of Derby since 2003. With six friendly, local branches and a dedicated lettings office, we’re here to make moving home a genuinely enjoyable experience. From free valuations, sales and auctions, to mortgages, solicitors, insurance and lettings – we offer everything under one roof, all delivered by a team who truly care. What makes us different? We treat our customers as people, not numbers. That personal touch, combined with local knowledge and a real passion for what we do, has helped us become Derby’s top-selling agent year after year. With thousands of five-star reviews and many national awards under our belt, we’re incredibly proud of the trust our community places in us – and we work hard to give back through local events and charity support. If you’re thinking of moving, we’d love to help you have a truly positive, personal and memorable experience.
Contactgegevens
Verenigd Koninkrijk
- www.hannells.co.uk
Book Your Free Sales Valuation Here!
4,8
Uitstekend
904 reviews
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The service we received from hannells…
The service we received from hannells estate agents was impeccable, bonnie was very professional & knowledgeable on all levels of the requirements for the sale of our property, & the deal we received was excellent, we shall most definitely be using hannells estate agents, for the sale of our property, Thank you Bonnie...
24 september 2026
Antwoord van Hannells
Hi Karen!
Thank you for your brilliant review of your valuation experience with Bonnie and our Allestree sales team.
We're pleased to see that you found her to be professional, knowledgeable and that your experience with her was impeccable. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we look forward to securing a buyer and getting you sold!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Brilliant experience selling our house…
Brilliant experience selling our house with Hannells. Great communication with the staff throughout and all went smoothly. Thank you
9 oktober 2026
Antwoord van Hannells
Hi Karen!
Thank you for your review of your moving experience with the Mickleover sales team.
We're pleased to see that you were pleased with the service provided, felt the communication was great and that overall it was a brilliant experience. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property we hope we can be of service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
So far so good!
Lily has been great to deal with so far!. Super efficient and friendly.
10 oktober 2026
Antwoord van Hannells
Hi Clare!
Thank you for your review of your moving experience so far with Lilly and the Allestree sales team.
We're pleased to see that you have found Lilly in particular to be efficient, friendly and great to deal with. The team pride themselves on delivering a top service and Lilly in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we wish you a smooth and steady journey towards completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Positive experience
We have our house up for sale with Hannells and so far we have had a very positive experience. Jess from the Chaddesden branch has been very supportive with all our enquiries and the communication has been brilliant.
5 oktober 2026
Antwoord van Hannells
Hi Bernadette!
Thank you for your review of your moving experience so far with Jess and the Chaddesden sales team.
We're pleased to see that it has been as positive experience and that Jess has been supportive and responsive. The team pride themselves on delivering a top service and Jess in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. We wish you a smooth and steady journey towards completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Staff are friendly and helpful
Staff are friendly and helpful, everything was explained
9 oktober 2026
Antwoord van Hannells
Hi NH!
Thank you for your review of your valuation experience with Heather and our Alvaston sales team.
We're pleased to see that you have found them to be friendly, helpful and that that you felt everything was explained. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to sell!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Really helpful and supportive throughout
9 oktober 2026
Antwoord van Hannells
Hi Peter!
Thank you for your review of your moving experience with our Chaddesden sales team.
We're pleased to see that you have found them to be really helpful and supportive throughout your purchase. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we hope you're looking forward to starting a new chapter in your new home!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Elly!
Thank you for your review of your moving experience with our Alvaston sales team.
We're pleased to see that you were happy with the service and felt they were great. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your appointment and we hope we can be of service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Fast appointment
Fast appointment
Quick supply of valuation and information
Many thanks
6 oktober 2026
Antwoord van Hannells
Hi Craig!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
We're pleased to seed that you were happy with the service and were provided with all the information you required. The team pride themselves on delivering a top service and will be delighted to see your review.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and if there's anything more we can do to help, please feel free to get in touch.
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Jo was lovely from the chaddesden…
Jo was lovely from the chaddesden branch
Talked me through, listened to my views
Really good customer service
Will be using them for our house sale
7 oktober 2026
Antwoord van Hannells
Hi Katie!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
We're pleased to see that you found Jo to be lovely and that she listened and provided good customer service. The team pride themselves on delivering a top service and Jo in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for your positive feedback and the team are looking forward to getting you moved whenever you're ready!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Couldn't have asked for a better estate agent
From the very beginning, Hannels stood out from the other estate agents I had valuations with. I was able to book my valuation very quickly and Heather was incredibly professional and knowledgeable. Shortly after leaving, she had already sent me a really useful and detailed file about my property. The whole experience immediately felt a level above the other valuations I'd had and I completely understand now why Hannels are so popular in Derby.
Then I had Debbie looking after my sale, and I genuinely couldn't have asked for anyone better. Best of the best. She was incredible throughout the entire process. She was always so quick to reply, call me, chase things, deal with issues and keep me updated. Whenever things became stressful, Debbie was there to explain what was happening and calm the situation down rather than leaving me wondering. I never had to chase anyone.
Selling a house can be incredibly stressful and I was also going through a particularly difficult time personally during the sale. Debbie's patience, kindness and professionalism meant a lot to me. Even when there were frustrating issues, she was constantly on top of things and made sure everything kept moving.
I genuinely feel like I got the best possible agent. From Heather making such a brilliant first impression to Debbie getting me all the way through to completion, the service has been exceptional.
Thank you so much, especially Debbie. You've been an absolute star and I couldn't recommend Hannels highly enough. ❤️
7 oktober 2026
Antwoord van Hannells
Hi Greta!
Wow! Thank you for such an amazing review of your moving experience with Debbie, Heather and the Alvaston sales team.
They really do pride themselves on delivering a top service and seeing customer feedback like this really does make a difference. The whole team, Debbie and Heather in particular, will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. We wish you all the best in your new home and hope we can be of service to you again in the future! ❤️
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Rhian!
Thank you for your review of your valuation experience with Oliver and the Littleover sales team.
We're pleased to see that you found him to be helpful and that your received prompt and excellent communication. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. The team are looking forward to securing a sale and getting you moved!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Have used hannells before so I'm using…
Have used hannells before so I'm using them again.never had a problem ,they are polite cheerful so here I am .
4 oktober 2026
Antwoord van Hannells
Hi Roy!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
We're pleased to see that you have always found them to be polite, cheerful and have been satisfied with the service. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation (again!) and if there's anything more we can do to help, please feel free to get in touch!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Very efficient process with realistic…
Very efficient process with realistic expectations set and very clear explanations of the process and costs
6 oktober 2026
Antwoord van Hannells
Hi David!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
We're pleased to see that you found the process to be efficient and that Jo set realistic expectations with clear explanations. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
We had our property valued a year ago…
We had our property valued a year ago and was fine with that but after substantial property renovations etc we thought we'd consider our options and get a re-evaluation. They under valued us by 10-15k
3 oktober 2026
Antwoord van Hannells
Hi Peter,
Thank you for your feedback. We’re sorry to hear that you were disappointed with our recent valuation of your property.
Our valuations are based on current local market conditions, recent comparable sales and our experience of what buyers are currently prepared to pay. While we fully appreciate the improvements you’ve made to your home since our previous visit, unfortunately the cost of renovations doesn’t always translate directly into the same increase in market value.
We understand that another agent may have a different opinion, and ultimately the market will determine the price a property achieves. Our responsibility, however, is always to provide an honest and realistic assessment based on the evidence available to us at the time.
We wish you all the very best with your future plans and if there's anything more we can do to help, please feel free to get in touch.
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Great service
Rebecca was very friendly and informative answering any questions and providing everything we needed.
2 oktober 2026
Antwoord van Hannells
Hi Su!
Thank you for your review of your valuation experience with Rebecca and the Chellaston sales team.
We're pleased to see that you found Rebecca to be friendly, informative and was able to answer all of your questions. The team pride themselves on delivering a top service and Rebecca in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Lorraine!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
We're pleased to see that you were happy with the service and that you always find them very helpful. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you when the time is right to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi David!
Thank you for your review of your valuation experience with Bonnie and the Allestree sales team.
We're pleased to see that you found Bonnie to be prompt, helpful and informative. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Straightforward and very insightful
Straightforward and very insightful. Everything was explained well and any questions were answered directly during the valuation. Overall a great experience!
2 oktober 2026
Antwoord van Hannells
Hi Person!
Thank you for your review of your valuation experience with Rebecca and the Chellaston sales team.
We're pleased to see that you found the appointment to be straightforward, insightful and that Rebecca was able to answer all of your questions. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Great service from George and all the…
Great service from George and all the girls in the office at Hannells. Everyone has been really friendly, helpful and kept me updated throughout. Always quick to respond to any questions and made the whole process easy. Would definitely recommend.
2 oktober 2026
Review zonder uitnodiging
Antwoord van Hannells
Hi James!
Thank you for your review of your moving experience with George and the Chaddesden sales team.
We're pleased to see that you have found them to be friendly, helpful and have kept you updated throughout the process. They pride themselves on delivering a top service and George in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting Hannells with the sale of your property. We wish you a smooth and steady journey towards completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Alvaston Hannells - the best!
I cannot recommend Hannells (Alvaston) enough!! The staff team, including Eliza and Joe, are fantastic! They organised house viewings into one condensed day, they kindly did that of their own accord and it made the process so much easier. They answered emails instantly and made every effort.
Additionally, Sharon, who showed us around the properties, is utterly incredible!! She knows the local area to each property so well! She clearly knows her stuff and was able to tell us back ground information about each property in great detail and was so kind, friendly and accommodating. We have been to various estate agent companies but by far, Hannells Alvaston and their amazing team, have been the best people to come to. Anyone wanting to view/buy or sell their house should definitely come to this team without a doubt. I cannot thank them enough for all they have done.
22 september 2026
Antwoord van Hannells
Hi Customer!
Thank you for your brilliant review of your moving experience with Eliza, Joe, Sharon and the Alvaston team.
We're pleased to see that you have found them to be kind, friendly, accommodating and that they've been the best you've worked with so far. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your fantastic feedback. We hope we can help you to find your ideal new home and get moved!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
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