A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (n... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite... Toon meer
Bedrijf heeft geantwoord
Our driver from Braintree train station to home on Friday 27th November was exceptional. He was there when the train pulled into the station and was extremely pleasant and polite. To add to this my hu... Toon meer
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The driver Mike was extremely friendly and patient as we had been delayed in arriving at the hotel. Then taking to the racecourse the traffic was horrendous due to an earlier accident again he was pat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Happicabs is your trusted taxi service in Braintree, Chelmsford, Maldon, South Woodham Ferrers, Witham, and surrounding areas. With over 50 years of experience in local transportation, we offer safe, reliable, and efficient taxi services to meet all your travel needs. Our team of professional, DBS-checked drivers ensures you enjoy a comfortable journey and arrive on time. We accept both cash and electronic payments, including Apple Pay and Google Pay. For hassle-free booking and real-time tracking, download the free Happicabs app for iOS and Android. Simply search for "Happicabs" in your app store today!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Contactgegevens
Farthing Close 29, CM7 9DN, Braintree, England, Verenigd Koninkrijk
- 01376321321
4,1
Goed
96 reviews
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Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Happicabs - Essex Taxi Service - Braintree
Hi Hayley,
Thank you so much for your kind words. I am delighted that our driver met your expectations. I sincerely hope we continue to meet your expectations in the future.
Kind regards,
Sher
The driver waited for us at the wrong…
The driver waited for us at the wrong place.
4 juni 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Rachel, I am so sorry to hear this. I have sent you a request for further information. I would be grateful if you could reply so I can look into this for you. Kind regards
Late with no apology
Late with no apology, ride driver with absolutely no knowledge of the area delaying us further while he waited for an internet connection for his phone then drove with it in his hand and with no regard for the speed limit…app deleted and won’t be using again
6 juni 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Jay, I am so sorry to hear this. I have sent a request for further information. I would appreciate it if you could respond to this so I can look into this for you.
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Mihail, thank you so much for your very kind words. I hope we continue to meet your expectations in the future,
Raise of concern
As always, the taxi turned up on time and was clean and tidy.
However, I was shocked by the topic of conversation initiated by the driver, which I felt bordered on racism.
The conversation was entirely steered by the driver and included comments that I found highly insulting towards a particular religion. Given that the driver had no knowledge of my own beliefs or background, this could easily have led to a very uncomfortable or heated situation. I was totally shocked by what he was openly suggesting.
While I appreciate the quality of the service itself, I do not feel that this type of conversation is appropriate in a professional setting and wanted to raise it as a concern.
24 mei 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good Evening Andy, Firstly I am shocked to hear this and I am reaching out to you for a request for information so we can indentify the driver. We appreciate feedback like this as this is the only way to improve our service. I would be extremley grateful if you could reply to the request for information with the details of your journey and/or a booking reference number. We take matters like this very seriously and require your help to resolve this matter. Thank you again for bringing the matter to our attention.
Worst customer service ever
Worst customer service ever. Over booking taxis , I pre booked my taxi the night before for the morning to make it for the train. it was gonna be 15 minutes late when I checked the tracker they send you.
I said I would miss my train , can we change this to witham, I said I’m not at fault for this mistake? You’ve done wrong you’ve left yourself short . Just no help at all avoid massively just use another taxi company
The actual driver was top notch can’t moan about the drivers just the customer service
12 mei 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening James, I am sorry we failed to meet your expectations on this journey. Please can you email on ryan@happicabs.com so I can look into this for you. If possible can you supply your booking reference or the telephone number used to book. Kind regards Ryan
I would give 2 1/2 stars if I could
I would give 2 1/2 stars if I could. The driver was very friendly but could not read English road signs. Did not follow the speed limits, even when clear. Would try Happicab again but would cancel if it was the same driver.
28 april 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Keri, I am so sorry you had an issue with our driver on this occasion. I have sent you a request for further information so I can identify the driver for extra training and to make sure he is not sent for you again.
Charged £5 for cancelling a trip
Booked cab and pre paid but unfortunately I had to cancel, whilst I paid 36.10 for the trip I was refunded 31.10 so needless to say I won't use this service again
16 april 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good afternoon Patrick, this is company policy and is stated in our terms and conditions.
Prompt arrival and friendly driver.
Prompt arrival and friendly driver.
20 maart 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Donna, thank you so much for your very kind words. It is appreciated by our entire team. I hope we continue to meet your expectations during your next journey.
First class service …
We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite and engaged in a conversation on our journey. You could have a laugh with him.
From this and previse experiences this is the only taxi company we will ever use.
19 maart 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Martin. I am so glad we met your expectations on this occasion and I genuinely hope we continue to do so in the futute.
Airport pickup
Very reliable and great service. Booked online, driver was outside my house early very efficient and polite. Will definitely booke again with Happicabs, thank you.
18 maart 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Jackie, thank you so much for your very kind words. I sincerely hope we meet your expectations in the future.
The lady very polite and friendly very…
The lady very polite and friendly very good service
28 februari 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Deborah, I am so glad our driver looked after you and gave you the service you deserve. I sincerely hope we continue to do so.
Very good he waited for me as I was…
Very good he waited for me as I was running a bit late !
27 februari 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Phillipa, Thank you so much for your very kind review. I am thrilled we managed to look after you on this occasion and sincerely hope we continue to do so during your future journeys.
Punctual and profesional 👍
9 februari 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Nick, thank you so much for your kind words. It is greatly appreciated by our entire team. I hope we continue to meet your expectations in the future.
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Andy, thank you so much for your kind words. I sincerely hope we continue to meet your expectations in the future.
Accept booking that unable to fulfil
Accepted a booking on the app which was subsequently cancelled with less than 15 mins until the scheduled pick up time. Monies paid are now tied up for 7-10 days leaving me stranded without means to now get to my destination. Sadly this is not the first time this has happened.
27 januari 2026
Review zonder uitnodiging
My driver was Gregory
My driver was Gregory. I’ve had him once before and I’m pleased to say two times in a row he has been outstanding. Lovely guy. Very chatty, polite and funny. He deserves a pay rise!! Would defo recommend as a driver! Keep up the good work Greg and thank you!!
24 januari 2026
Review zonder uitnodiging
Always late, avoid if you want to be on time.
I thought I would give your firm a second chance as I was given the £5 credit from the last time you left my daughter's standing in the rain for 15 minutes as you were late, so booked a cab to take my daughter's to school this morning.
I booked it for 8.20am the cab wasn't enroute until 8.18 and arrived at 8.34am. You left my daughter's waiting for you again panicking and late for school! We had no communication again regarding the lateness. I am disappointed that I trusted you to deliver a service and you failed for the second time.
One of my daughters is autistic and was frantically calling me whilst I was at work panicking that the cab wasn't there and they were late. This is not on at all.
22 januari 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good morning Nicolae, thank you so much for your kind review. It is appreciated by our entire team. I sincerely hope we meet your expectations in the future.
New Year’s Eve
Easy to book, good updates and driver called when outside. Great price for NYE too. Thanks
1 januari 2026
Review zonder uitnodiging
Antwoord van Happicabs - Essex Taxi Service - Braintree
Good evening Katie, Thank you ever so much for your kind words. I am thrilled that we met your expectations on the night and I sincerely hope we continue to do so in the future.
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