Harper Macleod LLP Reviews 

227
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Laura McLean has been my solicitor through an extremely long, difficult divorce and she has been an absolute rock throughout. Always totally focussed on my best interests, but also always mindful of c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had the pleasure of having Alana deal with my case and she was wonderful from the beginning to the end. She got in touch with me and talked me through my options and what needs to happen/ will happ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Harper Macleod made my injury claim as smooth and seamless as possible. Laura in particular was polite and kind every step of the way. She answered all my questions and gave me regular updates through... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Will at Harper Macleod has been absolutely amazing. He was so on top of everything, making the buying and selling process so easy and relaxed. He took care of everything so fast, and we felt in safe h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Advocaat

Geschreven door het bedrijf

Harper Macleod is a leading independent Scottish law firm with offices in Glasgow, Edinburgh, Inverness, Lerwick and Thurso, offering a full range of commercial and personal legal services across Scotland, the UK and further afield. At Harper Macleod, it's all about you, not us. We put your needs at the heart of everything we do. We believe that your success determines our success and because no two clients are the same to us, we'll work harder than anyone else to understand your needs and objectives. You need problem solvers and advisers, not just lawyers.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

227 reviews

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4,9

Alle reviews

(227)

89 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly Recommend

I cannot recommend Harper MacLeod highly enough! From the very first phone call, the team was incredibly welcoming and took the time to explain who would be in touch with me and what to expect moving forward.

I received outstanding service from Morgan Landels and Kim Miller during a particularly stressful negotiation with my employer. Both were exceptionally professional, guiding me through each step of the process and clearly outlining the available options. At every stage, I was fully informed about what was happening, and I was kept updated on costs and the overall plan.

Thanks to Morgan’s expertise, I was able to secure a far better settlement than I had anticipated—an outcome I’m thrilled with!

As mentioned, I highly recommend Harper MacLeod!

14 maart 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Beoordeeld met 5 van de 5 sterren

Harper Macleod Simply the best especially Morgan Landels and Kim Miller 100% highly recommended 12/10 customer satisfaction

Morgan Landels, Kim Miller,and Laura Auld have all been absolutely amazing,pulled out all the stops to help me at a moments notice.
Got help the same day as I raised my initial query for very urgent expert Legal advice and assistance with a workplace matter with my employer.
Kim Miller in particular has been absolutely amazing to the point of even calling me at 5.30pm one evening to offer help support and advice until nearly 6pm, totally gone above and beyond anything you would expect,thank you Kim you have been as the Tina Turner song states Simply the Best,would highly recommend Harper MacLeod to everyone for all your Legal needs, no need to look up another Solicitor as Harper Macleod can assist you with all your requirements. 12/10 for customer satisfaction.
I have been absolutely delighted with all the help,support and Legal advice given by the whole team at Harper Macleod, cannot thank you enough.
Morgan Landels my Solicitor again has been Simply the best assisting me with navigating my way through this process. Again Morgan has gone above and beyond to help and assist me and provide expert Legal advice and assistance which has been invaluable and greatly appreciated, even assisting on email on a day when he was at a meeting and not in the office, before his working day started and he helped so much that day protecting my interests thank you Morgan.
Laura was an amazing help too during Morgan's annual leave, assisting me despite very high workloads that week with expert help and advice, thank you Laura.
Thank you also to the Legal Secretary who managed to get my terms of business typed up and sent to me at 5.01pm despite an extremely busy full day,thank you really appreciated.

3 februari 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Thank you for your kind words! We're happy to hear that your experience with us was a good one, and we appreciate your feedback. We'll pass on your comments to the team.

Beoordeeld met 5 van de 5 sterren

Excellent company, a 5 star well deserved

This company goes the extra mile , a very professional outfit. Fortunately for myself Stuart Cameron a “senior claims handler” for Harper Macleod took control of my situation , and carried out what needed to be done .
I was well informed of all information and really enjoyed working with Stuart .

2 april 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Hello, thank you for your kind words! We're happy to hear that your experience with us was a good one, and we appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

PI Claim Excellent Service

I had a PI claim and couldn’t recommend Harper Macleod more. I was represented by Paige and she was so helpful and supportive during a difficult time. She was excellent at explaining a process I knew nothing about, and provided regular updates throughout. I will recommend the firm to everyone and not hesitate to use them myself again in the future.

25 maart 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Kashel, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Beoordeeld met 5 van de 5 sterren

Great company

Olivia has been amazing with me, explaining everything and keeping me up to date. Really easy to work with this company.

10 maart 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Megann, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Beoordeeld met 5 van de 5 sterren

Fantastic experience from start to…

Fantastic experience from start to finish. Aileen, Sonya and the team were outstanding throughout and delivered the quick and efficient sale of my father’s house in less than 3 weeks whilst achieving exactly the result I was after.
Can’t fault them at all, brilliant work from a great team - well done everyone and thank you again for taking the stress out of a difficult period.

21 februari 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Brian, thank you for sharing your feedback. We're pleased to hear that your experience with us was positive, and we appreciate you taking the time to let us know!

Beoordeeld met 5 van de 5 sterren

Sale of a two bedroom semi detached property in Inverness

I was a bit apprehensive about putting my property on the market so late in the year (November) but the reassurance I received from Susan Breen gave me the confidence to proceed at that time. I received two offers within 4 weeks of the property going on the market, and the sale went through without any delay. Susan, and her colleague, Lia Allan, kept me notified and updated at all times during the sale process, and I greatly appreciate all their work and effort during the conveyancing process, and with bringing the sale of the property to a swift and satisfactory conclusion. Thanks from A.MacLeod.

21 februari 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Alistair, thank you for sharing your feedback. We're pleased to hear that your experience with us was positive, and we appreciate you taking the time to let us know!

Beoordeeld met 5 van de 5 sterren

Brilliant company

Brilliant company. Had the misfortune of an accident that wasn’t my fault. Stuart Cameron supported me throughout the legal journey ensuring I was supported throughout including organising medical appointments. Whilst this may be usual tasks for the company, the one thing that stands out for me were the regular updates I would receive and the constant phone calls. I never once had to phone looking for an update or reassurance this was part of their service. Excellent company and exceptional service from Stuart Cameron in a day when quality customer service can be sporadic.

4 februari 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

Beoordeeld met 5 van de 5 sterren

Will D. was great

Will and the team at HML were absolutely great. Well structured, concise, thorough and very professional with excellent communication skills and advice Will managed to navigate us very successfully through a tough property acquisition. Would use his services and expertise again anytime.

11 februari 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Hello Timo, thank you for your kind words! We're happy to hear that your experience with us was a good one, and we appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Great service!

Karly dealt with my personal injury claim and was great at keeping me up to date and well informed with every process. This led to a great outcome and I would definitely recommend.

5 februari 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!

Beoordeeld met 5 van de 5 sterren

Stuart Cameron

Stuart was very helpful right throughout the process, would highly recommend

24 januari 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Ben, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Beoordeeld met 4 van de 5 sterren

Regular updates received.

Regular updates re progress (or no progress) chasing 3rd party insurers for settlement of claim.
Friendly, efficient and easy to contact.

19 januari 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Janice, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Beoordeeld met 5 van de 5 sterren

Thank you Harper Macleod

I can’t thank Harper Macleod enough for helping me with my injury claim following an accident last year.
They were very clear and concise in all communications and made sure me and my case was treated professionally.

Big shout to Rachael MacKay for all her hard work, she was fantastic.

14 januari 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Andrew, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to Rachael.

Beoordeeld met 5 van de 5 sterren

5 stars

Laura McLean at Harper Macleod provided a professional, efficient and first class service. Would highly recommend.

1 december 2024
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Arriann, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

Beoordeeld met 5 van de 5 sterren

Olivia at Harper MacLeod was amazing…

Olivia at Harper MacLeod was amazing right through my whole claim. Was kept informed and explained everything throughout my case. Highly recommend

7 januari 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Lyn, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Following a RTC, Paige from Harper Macleod dealt with my compensation claim, with the process taking just over ten months and resulting in a successful payout. During this time Paige was professional, helpful and kept me informed of the proceedings, she was happy to answer any queries I had and always got back to me within a reasonable time. Fantastic service from start to finish.

3 januari 2025
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Faye, thank you for your positive review. We really appreciate you taking the time to give us feedback and we'll pass on your comments to the team.

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent Service. Excellent outcome. Kept up to date with progress in the case. Treated with patience and respect. In particular, Olivia was the epitome of professionalism and excellent service throughout.

19 december 2024
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Stephen, we appreciate you taking the time to review your experience with Harper Macleod. Your feedback means a lot to us!

Beoordeeld met 5 van de 5 sterren

Great help sorting out injury claim

Great help sorting out injury due to car accident. Dealt with all the claim plus kept up to date via telephone and email throughout the whole process.

24 december 2024
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Adam, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Beoordeeld met 1 van de 5 sterren

I engaged this firm to take a client to…

I engaged this firm to take a client to court to recover my funds for damages, HM assigned a junior who wracked up time writing letters that were not authorised and charged 3.5 hrs to write a letter at a cost of £ 800.
I did not authorise this now HM raised an action against me ignoring my complaint. They couldnt even submit the correct evidence to the court or provide any evidence of authorisation that I agreed to a £ 800 letter.
I refused to pay the bill and made a valid complaint which has been ignored. this is now 1.5 years from my client causing £ 3500 worth of damage and now I have a leggal case with HM,

I would tell any new clients Not to use this firm as they don't have any skilled legal practicioners that can take a simple claim forward, just office juniors 2 years out of uninversity that they will charge London related fees for.

Avoid at all cost

17 mei 2024
Review zonder uitnodiging
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Antwoord van Harper Macleod LLP

Dear Rod, we are sorry to hear that you weren't satisfied with the service at Harper Macleod. In order for us to address any issues, it would be helpful if you could share some additional information by completing the form located on our feedback page - https://www.harpermacleod.co.uk/feedback/

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