heliguy™  Reviews 

520
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I recently sent my drone in to Heliguy for repair and the service I received was exceptional. The very prompt response to my initial enquiry was followed by an incredibly easy step by step process... Toon meer

Beoordeeld met 5 van de 5 sterren

A2CofC course is well put together, and training staff are on hand to assist during working hours. Phone contact is answered within a very few rings. Learning material via learning platform is thoroug... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent on site training with Heliguy for six of our staff, giving them the confidence and skills they need to fly our DJI mini 4 Pro for work. The training was pitch perfect for beginners. Andrew a... Toon meer

Beoordeeld met 5 van de 5 sterren

Attended the GVC to obtain licence for work, a lot of information on the first two days to take in but all necessary, the learning management system is a good help. 3 days of intense flying through th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vliegschool
  2. ook in
  3. Hobbywinkel

Geschreven door het bedrijf

HELIGUY.com™ is an industry-leading supplier of consumer and commercial DJI™ drones, and drone training accreditation issued by the UK Civil Aviation Authority (CAA).


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

520 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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4,9

Alle reviews

(520)

96 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Really excellent training

Really excellent training, delivered at just the right level to make the course enjoyable and educational. Highly recommend Heliguy.
Our instructor Andrew was very knowledgeable and guided us through the course brilliantly

11 september 2026
Review zonder uitnodiging
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Antwoord van heliguy™

Hi Myke,

Thank you so much for your fantastic review and recommendation! We’re delighted to hear that you found the training both enjoyable and educational, and that Andrew delivered the course at just the right level for you.

It’s great to hear that his knowledge and guidance helped make the experience such a positive one. We’ll be sure to pass your kind words on to Andrew!

Thank you again for choosing Heliguy, and we wish you every success with your drone flying. 🚁

Beoordeeld met 5 van de 5 sterren

Very professional and well drilled company.

The whole process has been brilliant from start to finish. Heliguy came out to our location and provided high quality, professional training. The online learning portal was very helpful and easy to follow.
Andrew was incredibly knowledgeable and catered for all different learning types.
I will definitely be using them again.

11 september 2026
Review zonder uitnodiging
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Antwoord van heliguy™

Hi Kyle

Thank you so much for the fantastic review! We’re really pleased to hear that you had such a positive experience with Heliguy from start to finish.

It’s great to hear that you found the online learning portal helpful and easy to follow, and we’re especially pleased that Andrew was able to tailor the training to suit different learning styles. We’ll be sure to pass your kind words on to him!

We really appreciate your recommendation and look forward to working with you again in the future. 🚁

Beoordeeld met 5 van de 5 sterren

Outstanding Service - Drone Repair

I am, genuinely, blown away by the service recieved from heliguy. My drone was involved in an accident and was heavily damaged. They arranged collection, got it sent to DJI (due to it being a brand new model), and managed the entire process for me. They were incredibly efficient, friendly and provided regular updates. Highly recommended.

3 september 2026
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Thank you so much for your amazing review! We’re genuinely delighted to hear how happy you were with the service you received from the Heliguy team.

We know how stressful it can be when your drone is involved in an accident, especially with a brand-new model, so we’re really pleased we could take the hassle out of the process for you. Keeping you updated and making sure everything was handled as smoothly as possible was our priority.

Your kind words about our team being efficient, friendly and communicative mean a lot to us. Thank you again for choosing Heliguy and for your recommendation — it’s hugely appreciated! 🚁😊

Beoordeeld met 5 van de 5 sterren

A2CofC course is well put together

A2CofC course is well put together, and training staff are on hand to assist during working hours. Phone contact is answered within a very few rings. Learning material via learning platform is thorough, with progress quizzes to self test knowledge. All in all a very good experience (I passed first time!)

1 augustus 2026
Review zonder uitnodiging
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Antwoord van heliguy™

Hi John,

Thank you so much for your fantastic review! We’re delighted to hear that you found the A2CofC course well structured, the learning materials thorough, and our support team helpful and accessible.

Most importantly, congratulations on passing first time! 🎉 It’s great to know that the progress quizzes and learning platform helped you feel prepared and confident throughout your training.

We really appreciate you taking the time to share your experience, and we wish you every success in your future career!

Beoordeeld met 5 van de 5 sterren

Course is very helpful

Course is very helpful, easy to understand. And staffs are very helpful, happy to help when having problem of assessment and document. I will choose heliguy again if I try to go more professional level.

27 augustus 2026
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Antwoord van heliguy™

Hi Wing,

Thank you so much for your wonderful review! We’re really pleased to hear that you found the course helpful and easy to understand, and that our team was there to support you whenever you needed assistance with your assessment and documentation.

It’s fantastic to know that you’d choose heliguy again for your future training. We’d be delighted to support you as you take the next step towards a more professional level.

Wishing you all the best, and we hope to see you again soon! 🚁

Beoordeeld met 5 van de 5 sterren

Lois was Awesome

Lois was Awesome! Thank you! Great experience and support thru out the process. Thank you to Ryan aswell. :)

27 augustus 2026
Review zonder uitnodiging
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Antwoord van heliguy™

Hi Aleksandrs,

Thank you so much for your fantastic review! We’re delighted to hear you had such a great experience and felt well supported throughout the process.

We’ll be sure to pass your kind words on to Lois and Ryan — they’ll be thrilled to know they made a positive difference. 😊

Thanks again for choosing heliguy, and we wish you all the best for the future!

Beoordeeld met 5 van de 5 sterren

Top drawer company

I bought a drone and combined online A2 CofC and GVC course from Heliguy.
I found them an extremely professional outfit, with great product knowledge and lots of experience. The training team were always on hand for help and advice and were very knowledgeable and patient with me. As someone who isn’t that familiar with IT and the latest tech, I haven’t found parts of it very easy but any problems and the training staff were on the end of the phone with support.
Highly recommended

21 augustus 2026
Review zonder uitnodiging
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Antwoord van heliguy™

Hi Dan,

Thank you so much for your lovely review and recommendation! We’re delighted to hear that you found Heliguy professional, knowledgeable and supportive throughout your drone purchase and A2 CofC & GVC training.

We especially appreciate you highlighting the support from our training team. We understand that getting to grips with new technology and IT can sometimes be challenging, so it’s great to know that our team were always on hand to provide patient, helpful advice whenever you needed it.

We wish you every success with your new drone and flying journey, and thank you again for choosing Heliguy! 🚁

Beoordeeld met 5 van de 5 sterren

Working with Odysseus was a pleasure

Working with Odysseus was a pleasure. Very patient and explained things clearly and gave really good feedback that helped to build my confidence as a novice drone pilot.

20 augustus 2026
Review zonder uitnodiging
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Antwoord van heliguy™

Hi Anthony,

Thank you so much for your glowing review! We’re delighted to hear that you enjoyed working with Odysseus and found his guidance clear, patient and encouraging.

Building confidence as a new drone pilot is so important, so it’s great to know that his feedback helped you feel more comfortable and confident in the air. We’ll be sure to pass your kind words on to Odysseus.

Wishing you many successful flights, and thank you for choosing Heliguy! 🚁

Beoordeeld met 5 van de 5 sterren

Id like to Thank Ryan for all the help…

Id like to Thank Ryan for all the help in the renewal process and look forward to doing my Conversion to RPC L1 soon.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van heliguy™

Hi Mark,

Thank you for your fantastic review! We’re delighted to hear that Ryan was able to make the renewal process straight forward and provide you with the support you needed.

We’ll be sure to pass your kind words on to Ryan, and we look forward to supporting you with your RPC-L1 conversion soon. Best of luck with the next step in your drone training! 🚁

Beoordeeld met 5 van de 5 sterren

Heliguy have been exceptional…

Heliguy have been exceptional throughout my drone repair.

I initially booked the repair directly with DJI, but after a quick online search and a phone call, I discovered Heliguy’s HQ was fairly local to me. They invited me in for a coffee to discuss my options and talk me through some of the additional services they offer.

My drone ultimately needed to be sent back to the manufacturer, but Heliguy made the whole process incredibly easy. They arranged a Mini 5 Pro rental for me there and then, which meant I could still complete the work I already had booked that week — a huge help when you rely on your equipment professionally.

The service from start to finish was second to none: friendly, knowledgeable and genuinely helpful. I’ll definitely be using Heliguy for all my drone requirements in future and wouldn’t hesitate to recommend them.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van heliguy™

Hi Del,

Thank you so much for such an amazing and detailed review! We’re absolutely delighted to hear that you had such a positive experience with Heliguy from start to finish.

We understand how important it is to keep your equipment working when you rely on it professionally, so we’re really pleased that we could make the repair process as smooth as possible and arrange a Mini 5 Pro rental to keep you up and running while your drone was with the manufacturer.

It was a pleasure to welcome you to our HQ, and we’re so glad our team could talk you through the options and provide the support you needed. Your kind words about our friendly, knowledgeable and helpful service mean a lot to the whole team.

Thank you again for choosing Heliguy and for recommending us. We look forward to supporting you with all your future drone requirements! 🚁☕

Beoordeeld met 5 van de 5 sterren

Beyond exceptional service—Heliguy fought for me when DJI wouldn't!

I recently bought a drone from Heliguy, and unfortunately, it had an unexpected landing straight into my pond.

When purchasing, I had luckily opted for Heliguy's own Repair/Refresh warranty in addition to the standard DJI warranty.

What followed was an absolute masterclass in customer service. DJI initially mishandled the case, giving conflicting information and making illogical excuses about why they couldn't analyse the flight data from a water-damaged drone, completely ignoring the fact that the data was easily accessible right on my RC 2 controller.

Instead of just passing the buck, Heliguy stepped in. They were incredibly thoughtful, attentive, and transparent throughout the entire process. They actively fought on my behalf, pushed back against DJI, and acknowledged how frustrating the manufacturer's confusion was.

To top it all off, because of the hassle I went through with DJI, Heliguy generously decided to cover the entire repair cost themselves out of pocket, completely preserving my Heliguy Repair Refresh policy so I can still use it in the future.

They turned a stressful, complicated accident into a flawless experience. If you are buying drone equipment, buy it from Heliguy. Their protection package and their customer advocacy are unmatched. I am a customer for life!

Special thanks to Kieran and the Team at Heliguy!

12 augustus 2026
Review zonder uitnodiging
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Antwoord van heliguy™

Hi Yola,

Thank you so much for taking the time to share such an incredible and detailed review. We’re absolutely thrilled to hear how our team supported you through what must have been a very stressful situation!

It’s fantastic to know that Kieran and the team were able to step in, advocate on your behalf and take the hassle out of the process. We know how important it is to have confidence in your equipment and, when something goes wrong, to have a team you can rely on to help put things right.

We’re especially pleased that we could resolve the repair for you while preserving your Heliguy Repair/Refresh cover for the future. Your trust and loyalty mean a huge amount to us, and we’ll be sure to pass your kind words on to Kieran and the wider team.

Thank you again for choosing Heliguy and for your incredible recommendation. We’re delighted to have you as a customer for life! 🚁💙

Beoordeeld met 5 van de 5 sterren

Awesome Team

The very friendly staff advised with a successful warranty claim after a drone system failure. Will absolutely be calling on their expertise in the future. Highly recommended.

11 augustus 2026
Review zonder uitnodiging
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Antwoord van heliguy™

Hi Chris,

Thank you so much for your fantastic review and recommendation! We’re delighted to hear that our friendly team were able to assist you with your warranty claim and get things resolved following the drone system failure.

It’s great to know you’ll be calling on our expertise again in the future. We really appreciate your support and look forward to helping you with all your future drone needs! 🚁

Beoordeeld met 5 van de 5 sterren

Great from start to finish (and beyond)

Great from start to finish (and beyond)
The course is laid out like no other I've been on previously with well thought out modern menus. A beautiful lack of PowerPoint is refreshing! Helpful advice and staff throughout.
On my days flight training I had the pleasure of Andrew and Ryan's experience. Friendly and helpful with great tips. No pressure at all. They relaxed my nerves during training and assessment day.
Great wealth of knowledge. Cool trucks/van too.
Happy to say I passed. I'm sure I will be back for further training.
Thanks heliguy.
Thanks Andrew and Ryan.

3 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic at every stage!

I recently finished the combined A2/GVC course and Heliguy have been fantastic throughout - the course material and test quizzes online have been brilliant, the theory exams all went without a hitch, and everything was easy to organise with my contact, Ryan.

I was a little bit unsure of my piloting skills and worried about the practical assessment, so I also booked in for a half-day training with Lois. She was absolutely brilliant - by the end of the session I was feeling much better about about the manoeuvres and procedures and I ended up passing the assessment the same day!

I would 100% recommend them for drone training!

31 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great service and smooth learning…

great service and smooth learning experience Odysseus Vrakas was brilliant and so helpful his knowledge was amazing and great to learn from. excellent teaching and advice throughout .

30 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just completed my GVC drone pilot…

Just completed my GVC drone pilot practical assessment with Andrew AND Ryan, Ryan was also being assessed by Andrew to become an assessor, both very knowledgeable and helpful during my training, would highly recommend for anyone thinking of becoming a drone operator to use Heliguy, reasonably priced courses and a very professional service. Thank you so much to Lois, Andrew and Ryan for all the time you put into my training. Good luck Ryan on becoming an assessor and thanks for letting me be you’re first guinea pig ☺️☺️

29 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

Can't thank all the guys at Heliguy enough for their support and encouragement especially Lois and Ody who believed in us and our capabilities from the start. The days in the field were fun and time went so quickly especially when there is so much to take in.
The videos beforehand are informative and teach you all you need to know on the theory side of things. There is always someone on the end of the telephone, via email or on the chat service to help you with any questions or queries you may have. Brilliant company, training and customer service, highly recommended.

28 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have just completed my GVC training…

I have just completed my GVC training with Ody and Lois. The course was delivered to a very high standard. The instructors had immense patience and were very knowledgable throughout the course.

Ody went out of his way to show specific examples we may encounter in our workplace going above and beyond beyond.

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have received excellent support…

I have received excellent support during my on line A2 certificate of Competency renewal course. Everyone is very responsive to any questions or advice you may require. You never feel you are left to your own devices and the knowledge gained gives you the confidence to fly safely . Ryan, Bradley and Jack were all very patience in answering my questions. I am also reassured that the support will continue even after being awarded my Certificate. I can highly recommend the heliguy team as a safe pair of hands!

10 juli 2026
Review zonder uitnodiging

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