Henchman Reviews 

Excellent ladders well made worth every penny , great service when ordering well done

ATP step Ladder is great, and delivery ahead of time, but the free gardening gloves have still not arrived even after being chased.

Delivered on time, carefully packaged and in good order. Tripod ladder is sturdy and works well. A lot better than cutting the hedge ‘hanging off’ a normal ladder

Very Prompt service and good quality product.
First use of ladder was great on our sloping site, very stable and easy leg adustment.Very pleased so far.

I ordered the 8ft/2.4m Henchman Fully Adjustable PRO Tripod Ladder direct from Henchman. It arrived when it was supposed to and it was well wrapped against scuffs and bangs. I used it today for the first time to trim my Leylandi hedge. Previously I used a very wobbly 6 foot step ladder to cut my 8 to 9 foot hedge (the height differs depending on whether I'm on the garden side or the street side), and the feet had a tendency to sink into the ground. The Henchman is a revelation - I did use a spirit level to make sure nothing was wonky as it's got three legs not four, and then found it a very firm platform with it's wide feet - definitely not wobbly and no sinking. It made trimming the hedge tops a breeze, and for the first time I was working from above (about knee height if I stood on the top rung, but I could work from the second rung down too) so I could cut the hedge a lot straighter. To be honest I probably didn't need the Pro version, but I'm very happy with it nonetheless.

Quality Product! Already have the neighbours asking to borrow them :0)

Top quality product you feel very safe with these step ladders

Product exactly as expected - quality built and performs the job really well - probably better than I thought it would! Delivered quickly and process managed well with company keeping me advised. Would recommend to anyone.

Your salesman and the excellent design of the product.

Product ordered 9th may 2026 at the Malvern RHS show . I Didn’t receive any notification from the courier of the delivery day as stated in your order confirmation , and the tracking app link did not work but the courier DX Freight logistics arrived on 14-5-2026 with the ladder when I was not home.fortunately my husband was home sleeping after a night shift with the ambulance service so he took delivery of the ladder.
He has used it today 23-5-2026 to clean our touring caravan and he is extremely pleased with the ladder. It was extremely stable on our slopping driveway.” It Does exactly what it says on the tin” very safe and stable well worth the price and a good quality product.

Great product, delivered on time and very quick. Light weight and easy to use. Sturdy construction

First class delivery, and fast!
As for the ladder, it’s in a different league - super stable and a delight to work off!

Delivered promptly.

Turned up on time. Well
Packaged, good instructions and a very safe piece of equipment to have

The ladder itself is perfect for the jobs required. Very sturdy, stable and adjustable. Very pleased with it.

The courier simply left the ladder outside the back door, didn’t knock/let us know it had been dropped off-very worrying as the door can be seen from the road and the item is very heavy expensive.

Made order, realised delivery address was wrong. Rang! Already sorting the order!. Very efficient and prompt delivery. Thank you!

The customer care team were great sorting out a minor issue I had quickly and to my complete satisfaction

What an absolute pleasure to transact with such a professional organisation. The ladder is exceptional and makes a 60 year old man feel safe and capable. Customer Sevice absolutely awesome as I forgot to claim the free gloves. Well done you guys

Great product, helpful and knowledgeable staff on the stand, fast and careful delivery, what's not to like!

The quality and price of the ladder we bought is exceptional.
We also have a mobile tower scaffold but the new ladder makes things so much quicker and easier cutting tall hedges and trees.