Its always a challenge finding a child seat that actually works. The last time I was there I managed to get the last remaining two. I worry that one day the child seats wont be available and I'll have... Toon meer
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Lees wat reviewers zeggen
The financial hold on the card was not communicated properly until I was at the gate, so I was $500 short during my trip, unplanned. After returning the car, it took couple of days to release that hol... Toon meer
Had to wait for a representative to arrive to get the vehicle, different for my needs than the one reserved. Vehicle oil change notification repeatedly displayed on console. Was charged for damage c... Toon meer
Great experience renting with Hertz! The process was smooth from start to finish, quick pickup, no long lines, and the vehicle was clean and ready to go. The staff was friendly and helpful, and the re... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contactgegevens
6701 Convair Rd, 79925-1092, El Paso, Texas, Verenigde Staten
- (915) 612-5500
Your Car Rental Deals, News & Offers
4,1
Goed
51 reviews
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Excellent service.
17 oktober 2026
Its always a challenge finding a child…
Its always a challenge finding a child seat that actually works. The last time I was there I managed to get the last remaining two. I worry that one day the child seats wont be available and I'll have a big problem. I pay a significant fee for the seats, you could buy new seats with the cost to rent one for the weekend. You should keep them fully stocked.
20 oktober 2026
Everything was terrific.
19 oktober 2026
Very helpful and courteous staff
Very helpful and courteous staff. Great upgrade as well
13 oktober 2026
The car I had reserved was not…
The car I had reserved was not available when I went to the counter. The car they assigned me I got stopped at the exit gate because the car was on hold for an overdue oil change. Then the third car they gave me had a check engine light coming on all weekend. Not a satisfying experience at all very frustrating.
13 oktober 2026
All went Great
All went very well, the car was a good size, and all was ready upon our arrival.
12 oktober 2026
Good service
Good service, I was able to request particular car that was not available few days ahead. Location convenient.
12 oktober 2026
Easy pickup and drop off of rental
Easy pickup and drop off of rental. Thank you for recognizing my Hertz’s account status.
7 oktober 2026
Poor Customer Service
The online services didn't let me modify my rental in a timely manner, so I had to work with an on-site agent who was no help. I wanted to check the car out early since I had to leave early the next day before the rental company opened, and they wanted to double the amount. After I picked it up the next day, the rental company charged me a weekly rate instead of the 4 days I requested. I was able to get it fixed after I called 1-800 number. Everything was an inconvenience.
6 oktober 2026
car check engine light was on
car check engine light was on, windshield wiper was LOUDLY SCREECHING
1 oktober 2026
Not up to standard.
Had to wait for a representative to arrive to get the vehicle, different for my needs than the one reserved. Vehicle oil change notification repeatedly displayed on console. Was charged for damage coverage, even though I did not select it at the time of the reservation.
4 oktober 2026
It was a flawless experience renting a…
It was a flawless experience renting a car from Hertz. Good vehicle and excellent service.
30 september 2026
Awesome rental!
Hertz was amazing! The process is always painless and being able to pick a vehicle is so great!
29 september 2026
Booking process was a little difficult, the AI was terrible. Got there and was in and out and on the…
Got there and was in and out and on the road in no time. Got a very nice car and had no trouble.
Thank You.
28 augustus 2026
It was easy from the time I went to the…
It was easy from the time I went to the counter to get the keys to the car to the time I returned the car. All employees were extremely helpful, kind and happy to answer any questions I had.
17 september 2026
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