I rent cars from this location all of the time and I have had nothing but good experiences the staff and the manager are great. Anthony does his best to make sure that I am taken car of and I really... Toon meer
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Lees wat reviewers zeggen
Check-in was a pain because the clerk was less than friendly and was eating chips at the counter. It took a VERY long time. The return was better .. at least she was not eating this time at the counte... Toon meer
I received a truck loaded with insulation on the back of the truck. My daughter already posted about this. My grandson got to to get our luggage that slid to the front on the truck and he came back up... Toon meer
Excellent service from Hertz. The pickup process was seamless, the truck performed beautifully, and the return was completely hassle-free.
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contactgegevens
20465 Highway 59 North, Suite A, 77338, Humble, Texas, Verenigde Staten
- (281) 548-9962
Your Car Rental Deals, News & Offers
3,3
Gemiddeld
5 reviews
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Less than friendly employee
Check-in was a pain because the clerk was less than friendly and was eating chips at the counter. It took a VERY long time. The return was better .. at least she was not eating this time at the counter
7 oktober 2026
I received a truck loaded with…
I received a truck loaded with insulation on the back of the truck. My daughter already posted about this. My grandson got to to get our luggage that slid to the front on the truck and he came back up instantly ITCHING. . THE insulation was all over our belongings. A rough start to our vacation. Also upon return, the female at the counter made a lame excuse saying they couldn't get the truck bed cover up. 😂 I did. It's wasn't hard at all. So that means whomever called themselves changing out the truck was a bit negligent on their cleaning. Lies and excuses get you less renters. The inside was not vacuumed out as well.
7 oktober 2026
I'd set my original reservation appt…
I'd set my original reservation appt for Sat at noon. I arrived and the doors were closed and locked at noon. I was able to contact customer service, after about 2 hours tangling with the AI service. They informed that they could not change my reservation to the next day they were open nor could they switch to a different location. They canceled the reservation and I was able to make another one for the following Monday. When I'd arrived, I was told there was going to be a wait because the vehicle was not ready. I asked what the holdup was as I had a previous reservation for the same style vehicle and informed that the inconvenience would set me back, as I needed it for work. The clerk rolled her eyes and repeated in a sarcastic tone that the car was not ready and I needed to wait for it. They'd taken pics that I didn't take and told me to sign for it, so I took pics of my own before driving off. The car was still dirty from previous use along with receipts found from the previous user. It was unprofessional and the attitude was uncalled for. The whole experience has left a bad taste in my mouth for this company and will unlikely use in the future.
3 oktober 2026
I rent cars from this location all of…
I rent cars from this location all of the time and I have had nothing but good experiences the staff and the manager are great. Anthony does his best to make sure that I am taken car of and I really appreciate that.
28 augustus 2026
Excellent service from Hertz
Excellent service from Hertz. The pickup process was seamless, the truck performed beautifully, and the return was completely hassle-free.
30 juni 2026
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