The booking process was simple, where to pickup was unclear.
The booking process was simple, but the pickup location was unclear until a confirmation email was sent. Changing the location meant canceling the one I had and making a new reservation.
Because I made the reservation through "Booking.com," calling Hertz was pointless due to them not having the information needed from Booking.com.
At the pickup location, I asked if I could change the drop-off location, but it was going to cost an additional $100.
The car was great and worked perfectly; I just wish the process was smoother.








