Quick in and out service, manned by two employees. Location could be better as it is next to the loin. The building is also small and the staging area is just the sidewalk. You didn't have much tim... Toon meer
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Ellis Street location opened late; at appointed pick-up time I joined a group of 5 others awaiting opening out front on the sidewalk. When the man with the keys to open up arrived I discovered that... Toon meer
The pick-up location was convenient but understaffed. The individual working alone did an amazing job getting everyone served.
Everything was great. I enjoyed everything that the company had to offer. Thank you
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contactgegevens
840 Ellis St, 94109, San Francisco, California, Verenigde Staten
- (415) 923-1119
Your Car Rental Deals, News & Offers
3,4
Gemiddeld
7 reviews
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The pick-up location was convenient but…
The pick-up location was convenient but understaffed. The individual working alone did an amazing job getting everyone served.
26 september 2026
Quick in and out service
Quick in and out service, manned by two employees. Location could be better as it is next to the loin. The building is also small and the staging area is just the sidewalk. You didn't have much time to pack things up, as pedestrians are waiting to walk by. I ordered this through Uber and it wasn't as accurate as advertised, so if you are counting on a specific size then beware.
19 september 2026
Everything was great
Everything was great. I enjoyed everything that the company had to offer.
Thank you
22 september 2026
1- Ellis Street location opened late.
Ellis Street location opened late; at appointed pick-up time I joined a group of 5 others awaiting opening out front on the sidewalk. When the man with the keys to open up arrived I discovered that one of the group outside was an employee from another location, and who saved the day. The late-arriving employee in charge appeared on a wall poster as an "employee of the month"
17 september 2026
Horrible experience
The car was empty and Jen I picked it up. The agent said he would change it on the agreement. Upon checking it I got charged $170. Submitted a gas claim on your website a week ago and have heard nothing. The car was dirty too. Worse rental experience ever
29 augustus 2026
No car, poor service, pay extra to be a customer
There was no car at the location I designated for pickup. Staff was uninterested in providing any resolution, yet if i canceled, I would be penalized. I called customer support and was told I would have to take a Lyft to another location to pick up a car, which cost nearly $40. Was told that Hertz would reimburse me. Staff at the next location was rude and the woman at the desk stated I was a walk-in (despite having a reservation) and would have to wait. 2 weeks since this interaction, I have still not received a reimbursement for the rideshare. btw, I am a President's Circle member and still got treated like crap.
22 juni 2026
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