When I picked up my rental, the car was parked across the street and appeared dirty from the office. After I asked if it had been cleaned, the employee checked the vehicle, removed an item left by the... Toon meer

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Lees wat reviewers zeggen
I’ve been renting from Hertz monthly for years. My local Hertz location (Signal Hill, CA) is particularly special- the most genuinely friendly and helpful team works there! They’re the main reason I s... Toon meer
Nisha was amazing from the moment I walked in! Even in a busy environment, she was attentive, friendly, and made sure every customer felt taken care of. I was especially impressed by how proactive a... Toon meer
Helpful and friendly staff, though the appear understaffed thus leading to long wait time to pickup your reservation.
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contactgegevens
2687 Cherry Ave, 90755, Signal Hill, California, Verenigde Staten
- (562) 424-4418
Your Car Rental Deals, News & Offers
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Love the customer service
My experience with Hertz was excellent
My experience with Hertz was excellent. The service was fast, easy, and secure. I would definitely consider renting from Hertz again in the future.
Kamron was a fabulous and very…
Kamron was a fabulous and very knowledgeable about everything and everything went smoothly. Thank you
Nisha was amazing from the moment I…
Nisha was amazing from the moment I walked in! Even in a busy environment, she was attentive, friendly, and made sure every customer felt taken care of. I was especially impressed by how proactive and helpful she was.
Although the car we originally expected was not available, Nisha went above and beyond by calling other Hertz locations to help secure a vehicle for us. Her dedication, professionalism, and willingness to help made a potentially stressful situation feel easy and seamless.
Overall, our experience with Nisha was excellent. She provided exceptional customer service and truly went above and beyond. Thank you, Nisha, for making our Hertz experience such a positive one!
Fast and friendly service.
Helpful and friendly staff
Helpful and friendly staff, though the appear understaffed thus leading to long wait time to pickup your reservation.
Manager John is excellent and the lady…
Manager John is excellent and the lady at the counter nisha
I’ve been renting from Hertz for years
I’ve been renting from Hertz monthly for years. My local Hertz location (Signal Hill, CA) is particularly special- the most genuinely friendly and helpful team works there! They’re the main reason I stay with Hertz, even when prices may be a little lower elsewhere.
Vehicle was not properly cleaned before pickup
When I picked up my rental, the car was parked across the street and appeared dirty from the office. After I asked if it had been cleaned, the employee checked the vehicle, removed an item left by the previous renter from the trunk, quickly vacuumed it, and handed me the keys. Unfortunately, the car still smelled like smoke and had fingerprints on the screen and windows, making it clear it had not been thoroughly cleaned. Hertz could improve by ensuring vehicles are fully cleaned and inspected before the next customer arrives.
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