Following a phone call to the shop and a conversation with a very helpful gentleman I decided to go ahead with my order. My order was dealt with speedily and I was kept informed at each stage of the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I just received my Australian cushion. The quality is so good! It has embroidery and the Australian flag is sewn together in pieces, very high-quality for the price. The delivery process. to Canada. W... Toon meer
Bedrijf heeft geantwoord
Firstly we love our product and the speed in which it arrived. We did however notice a little damage/wear at the base which wasn’t much of an issue. Contacted customer service for some advice and guid... Toon meer
We are absolutely delighted with our Natural Rattan Armchairs... they are even more lovely than we were expecting. The only reason this is 4, rather than 5 star, is that the website suggested we could... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The online interiors store for homes of distinction. Featuring hand picked items for the finest of homes.
Contactgegevens
The Green, RH5 5TR, Ockley, Verenigd Koninkrijk
- 01306710411
- info@hicksandhicks.com
- www.hicksandhicks.com
4,2
Goed
410 reviews
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still waiting for the item :(
9 februari 2023
Woven Chairs
Delivery of two woven dining chairs now satisfactory.
Many thanks.
5 maart 2023
Review zonder uitnodiging
Antwoord van Hicks and Hicks
Many thanks for your kind review, much appreciated
I'm thrilled !
The furniture is beautiful to look at and of high quality. The communication was excellent plus the delivery was free and reliable. First class all round service!
26 januari 2023
Antwoord van Hicks and Hicks
Many thanks for your kind review, much appreciated
Amazing service
Amazing service, parcel arrived next day, I will certainly buy from this company again.
14 februari 2023
Review zonder uitnodiging
Antwoord van Hicks and Hicks
Many thanks for your kind review, much appreciated
Really lovely website
Really lovely website, beautiful products. I am really pleased with my purchase and it came packed so beautifully, I am already looking at the bedspreads and cushions.
13 februari 2023
Review zonder uitnodiging
Antwoord van Hicks and Hicks
Many thanks for your kind review, much appreciated
Antwoord van Hicks and Hicks
Many thanks for your kind review, much appreciated
Courteous and Helpful staff contact
Courteous and Helpful staff contact. Polite in written responses.
Product well packed, un-damaged.
9 januari 2023
A beautiful product. Kitchen stools
The stools I ordered are just as I hoped, I am very happy with them. They were slightly later than anticipated but I was quite comfortable with this as the room they are intended for is not ready yet.
Tony is very pleasant and helpful to deal with.
Only a 4 star due to the negative attitude of the delivery driver.
17 januari 2023
Review zonder uitnodiging
Unbeatable service!
I spoke at length with Tony who was very helpful and knowledgable and ordered 6 dining room chairs as a result. The chairs I chose were in 2 different styles, thinking they would work well with the table that hadn’t yet been delivered from another retailer. The chairs arrived in perfect condition, on time and some weeks later the table arrived. When all together in situ I realised that I should have got 6 of the same chair. I spoke to Tony and he was amazing. Despite it being a massive screw up on my part he said he was shortly going to be in the area and offered to pick up my 2 original chairs that didn’t work and replace with them with another 2 so I had a set of 6 matching ones. Truly amazing service and I cannot thank him and Hicks and Hicks enough!
30 november 2022
Review zonder uitnodiging
My order was quickly dealt with…
My order was quickly dealt with considering the postal strike and the product was first class as it was a Christmas present and my friend really loved it
26 december 2022
Great Experience
21 december 2022
Damaged and delayed order
Delivery was delayed, no updates were provided and no response to many emails and calls. When chairs arrived they were broken. I still await a response to whether a replacement will be sent.
17 december 2022
The bathroom set was so lovely for the…
The bathroom set was so lovely for the price, it was delivered quickly and well packaged
10 december 2022
Antwoord van Hicks and Hicks
many thanks for leaving us a 5 star review, much appreciated and look forward to being of service again
Communication glitch
Although pleased gift arrived in time, I felt very anxious about the time it took for delivery. After I queried it, I was contacted about stock delay, and from then on felt relief. Will use company again
31 oktober 2022
Excellent customer service friendly…
Excellent customer service friendly very helpful
I’ve bought few items on line multiple times service has always been excellent.
Would definitely recommend.
1 oktober 2022
Extremely bad communication!!
21 oktober 2022
Antwoord van Hicks and Hicks
Not as far as I am concerned. We have kept you informed of th eiminent arrival of your order which has been on its way from the manufacturers as explained. We have also promised an overnight delivery the moment it comes in. Which it just has.,,,
French garden chairs
Hicks and Hicks are probably the company of the year for me. I ordered two French garden chairs to be delivered to two different addresses and on two different days it worked! all thanks must go to Tony whom I was dealing with, such a gentleman, made the transaction soooo easy.
The chairs are absolutely beautiful and look lovely in my garden room . I will definitely shop with them again.
3 oktober 2022
Antwoord van Hicks and Hicks
Thanks Roseanne, what a lovely review, it was our pleasure to deal with you and I am pleased that you are delighted with our product s and service
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