Hifi Gear Reviews 

Hi Fi Gear had a great deal on my desired amp - ex demo so open box but at a great price. Ordered on the Monday, arrived on the Tuesday! Everything there as new in original box and with full guarantee. Superb service. Very chuffed indeed! Thank you.

Charlie and Jamie really went out of their way to be helpful. I had time to audition my choice and to discuss my options. There was no sales pressure.
The buying experience was very straight forward, and the real icing on the cake was the installation in my home by Charlie. First class job, great communication and aftercare. I have a great sounding hifi system now.

I’ve been having problems with my old Marantz PM6001 amplifier. I popped into the shop on the off chance and was given excellent advice. When I got home I tried all of the suggested options but, as expected, none of them worked. I had been advised in the shop to opt for a new PM6007 and was shown what would be needed. I ordered it from HiFi Gear on Friday, it was shipped on the following Monday and it arrived on Tuesday morning. Within an hour everything was connected and it is working perfectly and the sound quality is excellent.

Great upgrade with the Zeus into my LP12. Lots if good banter with Charlie and Jaime😁 . Charlie carried out the work with diligance and care.

So the result , not tiny , a massive improvement over my Lingo 1 , I could use the audio blah blah , quieter background , deeper bass, better seperation , just to start.

Next upgrade Kore 😁

Thanks guys, Ade

Easy to find what I needed and order with good delivery service.

Excellent packaging, quick delivery, and the new stylus sounds great.

Was looking to purchase new CD player that was not widely available anymore. My great initial contact with Jamie gave me the confidence to travel up from E.Sussex to visit the store.
Excellent advice from start to finish and I'm very much enjoying my new purchase.

Good friendly service and punctual

Hi-fi stand arrived promptly, it was easy to assemble, and it looks great in room. Highly recommend

I was impressed by the speed and efficiency with which my problem was resolved i.e. purchasing a replacement remote for a Naim Uniti product and getting it shipped to ROI.
I ordered the product on 01/05/2026 and received it on 05/05/2026, after paying import duties.
I had originally ordered a replacement remote from a dealer in London on 17/04/2026 and after two weeks of waiting re-contacted the supplier only to find out that the order had not been shipped even though my bank account had been debited on 20/04/2026.
My email informs me that the order is due to arrive today (08/05/2026) - just updated to between 09:20-13:20. Hah, soon have two remotes for my Nova!

Excellent and swift service from HiFiGear; I received my order promptly the next day plus the items were all nice and safely padded and packaged. Excellent job!

Lightning fast delivery and smooth, quick clear ordering process. Thanks! AAAAA +++ :)

Jamie and Charlie have been absolute legends . Nothing was too much trouble , and they are super knowledgable and first class service . Even though I live a fair few miles from Hereford , we will be using Hifi Gear again for all our audio needs .
Great prices and you were made to feel welcome and no hard sales or rushing you out of the door . Thank you guys for everything and looking forward to my Pro-Ject X perience sb .

Excellent customer served

Perfect service!!!
Ordered 2 items and both arrived next day and well packaged. Good price too. Would highly recommend.

The staff, their knowledge and the selection are all outstanding at this shop. Their pricing was competitive too. Would highly recommend.

A great selection of top end hi fi equipment. Very knowledgeable and friendly staff. I bought a LEAK system with a Bluesound streamer and it is absolutely wonderful. Helpful advice given by HiFiGear on a small glitch on setting it up.
It’s really good to have such a shop in a small city.

Competitive prices, lightning-fast shipping, and a superb product that makes my PMC Prodigy 1 speakers sound amazing.

Great. Quality excellent. Service rapid.

initial phone call to hifi gear to check correct naim cable was very helpful-bought a 4pin din to phono naim interconnect on their online shop-no problems,a very good service-would buy from them again