Stay well away! Sell you a car, it breaks down, still under warranty, don’t give a dam! Leave to the warranty company to sort who are a joke! Absolutely disgusting. Let’s get a solicitor time for lega... Toon meer
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Lees wat reviewers zeggen
Absolutely 💯 recommend these company, Lewis from Blackburn was amazing, he went above and beyond to get me the right card! On receiving the car, matt from Peterborough was just as good they really ma... Toon meer
Bedrijf heeft geantwoord
Firstly, Kamaal Havid is an exceptional broker at Hippo and I am now on my second vehicle from the group! He is helpful, informative and really does have a level of honestly and straight talking that... Toon meer
Bedrijf heeft geantwoord
We had a very good experience dealing with Hippo Motor group, our first contact was with Daniel who was very helpful in finding us a car very quickly after listening to what we were exactly after. The... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Hippo Motor Group
Geschreven door het bedrijf
Welcome to Hippo Motor Group
Hippo Motor Group is one of the UK’s leading automotive specialists, helping customers find, finance, lease and drive away in the perfect vehicle.
As a family-owned business with more than 60 years of experience in the motor trade, we’ve built our reputation on delivering expert advice, great value and a hassle-free experience from start to finish.
Whether you’re looking for:
- Personal car leasing
- Business car leasing
- Vehicle finance
- New and used cars
- Vans
- Prestige vehicles
Our award-winning team is here to help every step of the way.
From first enquiry to vehicle handover and aftercare support, we aim to make the whole process simple, transparent and enjoyable. Every vehicle prepared by Hippo goes through rigorous quality checks at our state-of-the-art preparation centre, giving customers confidence in their next vehicle.
We’re proud to support thousands of motorists across the UK with access to a wide choice of vehicles, nationwide delivery, dedicated account managers and flexible finance solutions.
If you’ve experienced Hippo Motor Group, we’d love to hear your feedback. Your review helps us continue improving and helps future customers choose a company they can trust.
The perfect vehicle. The right deal. The Hippo experience.
Contactgegevens
Verenigd Koninkrijk
- www.hippomotorgroup.com
4,3
Uitstekend
3K reviews
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Liam from hippo motor group got my new…
Liam from hippo motor group got my new Audi a4 avant sorted and handed over very efficiently and he was very friendly to deal with and answered all off my questions 5 star service.
2 juli 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Paul,
Thank you for the fantastic feedback! We’re delighted to hear Liam provided such friendly and efficient service and was able to answer all your questions. We really appreciate your kind words and hope you enjoy your new Audi A4 Avant.
Team Hippo
Excellent service from Lewis and Mat
Excellent service from Lewis and Mat, they found the perfect car for me, would definitely recommend for future buyers.
2 juli 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi George,
Thank you for the fantastic feedback! We’re delighted to hear Lewis and Matt found the perfect car for you and provided excellent service. We really appreciate your recommendation and kind words.
Team Hippo
Don’t waste your money with this company
I purchased a car had multiple problems, gave an honest review and got a reply to contact them so they could look into it (even though I’d complained and nothing was done). I emailed as the response said in April, and had nothing. I followed up in May with another email and still no response. Worst service from a car dealership I’ve ever experienced! Don’t waste your money.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Emily,
I am pleased to see that following your contact with the Customer Experience team, that we have now been able to discuss your concerns with you and bring the matter to a resolution.
We’re sorry that your earlier experience left you feeling unsupported, and we hope the actions we have taken have helped to restore your confidence in Hippo Motor Group.
Thanks, Chris – Customer Experience Manager
Hippo sales
From start to finish the experience has been a positive one for Zak in sales to Raphael at Peterborough sales centre, couldn't have been more helpful, recommend 😊
1 juli 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Karen,
Thank you for the fantastic feedback! We’re delighted to hear Zak in sales and Raphael at our Peterborough centre provided such helpful service throughout your experience. We really appreciate your recommendation and kind words.
Team Hippo
Great service holly and Raphael was…
Great service holly and Raphael was great
30 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Miss J,
Thank you for the great feedback! We’re glad Holly and Raphael provided such great service. We really appreciate your kind words.
Team Hippo
Great experience
Had a great experience from the get go. Crystal was amazing in helping me get a new car whilst helping sort the return of my old one and on the day of transfer Raphael was efficient, polite and informative about the entire process. Will be coming back for my next car once this one is done!
30 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Craig,
Thank you for your wonderful feedback. We’re delighted to hear you had a great experience from the very beginning. It’s fantastic to know Crystal made the process of getting your new car and returning your old one so easy, and that Raphael provided an efficient, polite, and informative handover. We’re thrilled to hear you’ll be coming back to us for your next car, and we truly appreciate your support.
Team Hippo
Antwoord van Hippo Motor Group
Hi Tom,
Thank you for your feedback. We’re delighted to hear you found our team helpful, polite, and honest throughout your experience. We really appreciate your kind words and support.
Team Hippo
It will cost you
I got a car from Hippo in January 2026 and to be fair the process was quite smooth, however for the last week or so I have been having issues with the AirCon, and having severe asthma I need the air con working well and I have to drive distance for work. Anyway it turns out that the AirCon has a hole in the pipe, and I have been to Hippo who are wanting detailed reports and you all know garages, they will not provide this unless being paid more to do it, anyway I am going to the garage to have it fixed tomorrow and I expect a pretty big bill but Hippo are doing nothing to help, either by wanting the bill so they can pay and/or provide me with a garage to go to
29 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Andrew,
Thank you for your review.
We are sorry to hear you remain unhappy. Your concerns have been reviewed in detail by our Customer Experience Team, including the information provided, the vehicle preparation records, and the length of time the vehicle has been in your ownership.
A response has been provided to you directly. If you have any further evidence that you feel may change the position, please send this to us and we will be happy to review it.
Thanks, Chris – Customer Experience Manager
Good experience in collecting my car
Good experience in collecting my car. Quick and efficient. Josh was the person sorting everything out that was needed for picking my car up
29 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Ellie,
Thank you for your feedback. We’re delighted to hear you had a good experience collecting your car and that the process was quick and efficient. It’s great to know Josh made sure everything was sorted and ready for your collection. We really appreciate your kind words and support.
Team Hippo
Josh was amazing
Josh was amazing - great customer service and very friendly
28 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Tina,
Thank you for your feedback. We’re delighted to hear Josh provided amazing customer service and that you found him friendly and helpful throughout your experience. We really appreciate your kind words and support.
Team Hippo
After a tramatic time when our previous…
After a tramatic time when our previous car was written off. we had a fab experience from start to finish from Abbie in Blackburn helping us to select our new car to Matt in Peterborough who supported is when we arranged to collect. I would highly recommend
28 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Julie,
Thank you for your wonderful feedback. We’re delighted to hear that after such a difficult time with your previous car, Abbie in Blackburn and Matt in Peterborough were able to make the experience of choosing and collecting your new car such a positive one. It’s great to know you felt supported from start to finish.
We truly appreciate your recommendation and thank you for your support.
Team Hippo
DISAPPOINTED
Disappointed with attitude of staff , first person went on holiday second person passed me onto someone else .in the end I decided that they were so incompetent that I would look elsewhere.Was pushed from pillar to post , told me everything was OK and then sent for £290 which I paid immediately, waited one week and was advised that all paperwork had not been completed, it eventually turned up , by this time I was disgusted with HIPPO and cancelled , asked for my money back to no avail , in fact I have been completely ignored...there goes my dosh. Last time I contacted HIPPO I have asked them to return my hard earned cash , but suddenly they are deaf
28 april 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Jim,
We’re sorry to read your review and that you feel disappointed with your experience.
We have requested some further information through Trustpilot as we have not yet been able to locate your details from the information provided. Once we are able to identify your enquiry, we’ll review what has happened, including the payment you’ve referred to, and come back to you directly.
We’re sorry again that you feel communication has fallen short, and we’d like the opportunity to look into this properly for you.
Thank you,
Chris - Customer Experience Manager
Antwoord van Hippo Motor Group
Hi,
Thank you for your feedback. We’re delighted to hear you received excellent service from Raphael. We really appreciate your kind words and support.
Team Hippo
Service was excellent through out the…
Service was excellent through out the collection of the car. Josh was professional and friendly
27 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi,
Thank you for your feedback. We’re delighted to hear the service was excellent throughout the collection of your car and that Josh was professional and friendly. We really appreciate your kind words and support.
Team Hippo
Great choice of cars to suit all…
Great choice of cars to suit all budgets. Fantastic experience and really great service from both Matt Knowles and Josh Graham - no pushy salesmen which is refreshing - would recommend wholeheartedly!
27 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Paul,
Thank you for your wonderful feedback. We’re delighted to hear you found a great choice of cars to suit your budget and that Matt Knowles and Josh Graham provided such fantastic service. It’s especially pleasing to know you appreciated the relaxed, no-pressure approach. Your recommendation means a lot to us, and we truly appreciate your support.
Team Hippo
Antwoord van Hippo Motor Group
Hi Douglas,
Thank you for your feedback. We’re delighted to hear your collection experience was smooth and quick. We really appreciate your kind words and support.
Team Hippo
Matt & Crystal assisted me all the…
Matt & Crystal assisted me all the through the proces, answering all my questions.
Very professional
Very satisfied
26 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi James,
Thank you for your feedback. We’re delighted to hear Matt and Crystal supported you throughout the process and answered all your questions. It’s great to know you found them very professional and that you’re very satisfied with the experience. We really appreciate your kind words and support.
Team Hippo
Thank you to the Hippo team.
Just a quick thank you to Troy and Olivia who looked after us when purchasing our new car. (Kona N) They answered all our questions and at no point did we feel under pressure to buy the car. This has to be the least amount of stress I've felt when buying.
Thanks Ian & Kate
20 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Ian,
Thank you for your feedback. We’re delighted to hear Troy and Olivia looked after you so well during your purchase of your Kona N and that they were able to answer all your questions without any pressure. It’s great to know this was one of the least stressful car buying experiences you’ve had. We really appreciate your kind words and support.
Team Hippo
I had an excellent experience with Matt…
I had an excellent experience with Matt and Bailey at Hippo Peterborough. From the very beginning, they were professional, friendly, and extremely helpful throughout the entire process.
Matt was knowledgeable, honest, and always available to answer my questions, making everything clear and straightforward. Bailey was equally fantastic, keeping me updated at every stage and ensuring the whole experience was smooth and stress-free.
Their customer service was outstanding, and they genuinely went above and beyond to make sure I was happy. I never felt pressured, and they took the time to explain all the options available to me.
I would highly recommend Matt, Bailey, and the entire team at Hippo Peterborough to anyone looking for a professional and trustworthy car buying experience. Thank you both for your excellent service – it has been a pleasure dealing with you.
26 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Anup,
Thank you for your wonderful feedback. We’re delighted to hear Matt and Bailey at Hippo Peterborough provided such a professional, friendly, and supportive experience throughout your journey. It’s great to know they kept you informed at every stage, answered your questions clearly, and made the entire process smooth and stress-free.
We’re especially pleased that you never felt pressured and that they took the time to explain all your options, helping you make the right decision with confidence. Your recommendation means a great deal to us, and we truly appreciate your kind words about Matt, Bailey, and the wider team.
Thank you for your support and for choosing Hippo.
Team Hippo
Super friendly
Raphael is super friendly and approachable. Everything was very quick and smooth. Very easy car handover.
Ryan who I bought the car from was very helpful and friendly. Such a straight forward car buying experience.
26 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Jordan,
Thank you for your feedback. We’re delighted to hear Raphael was friendly and approachable, making the handover quick, smooth, and easy. It’s also great to know Ryan was helpful and friendly throughout your purchase, making the whole experience straightforward and enjoyable. We really appreciate your kind words and support.
Team Hippo
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