Harriet Kelsall Bespoke Jewellery Reviews 166

TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I visited this jewellers with the intention of designing my own ring. What a fabulous place, so helpful, patient and understanding. Abigail went to great lengths to draw up my perfect ring. Abi kept... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience meeting with Beth to design my wedding ring at the St Albans branch. I had been nervous about going bespoke because I had a budget of around £2k which felt quite small, but go... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amy listened to our ideas and converted them into magnificent engagement and wedding rings. We would recommend Harriet Kelsall and Amy to anyone looking for special, bespoke rings. Both the engagement... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My mother sadly passed away last year so i decided to have her wedding and engagement rings remade into necklaces for myself, sister and daughters. Alec was brilliant, he took on board my ideas and m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenontwerper
  2. Goudsmid
  3. Juwelier
  4. Sieradenfabrikant
  5. Sieraden reparatieservice
  6. Sieradenwinkel

Geschreven door het bedrijf

Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

166 reviews

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Beoordeeld met 5 van de 5 sterren

Great Experience

Danique at Harriet Kensal was thoughtful, attentive and creative. We had a wonderful experience working with her and I could not recommend her more!

30 juli 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We’re thrilled to hear you had such a wonderful experience working with our team, we're so pleased to know that your appointment had a thoughtful, attentive, and creative approach to it and that it made a difference to your expectations. Your recommendation truly means a lot to us, and it was a pleasure being part of your journey. Best wishes from all of our team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Wedding Rings from paper to reality

Amy listened to our ideas and converted them into magnificent engagement and wedding rings. We would recommend Harriet Kelsall and Amy to anyone looking for special, bespoke rings. Both the engagement and wedding rings captured the Celtic weave, a nod to our Irish roots

11 april 2026
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It was a real pleasure working with you both to bring your ideas to life, and we’re delighted that the engagement and wedding rings captured the Celtic weave and reflected your Irish roots so beautifully. Wishing you both a lifetime of happiness together, and sending best wishes from our whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Lovely experience and a great ring

I had a great experience meeting with Beth to design my wedding ring at the St Albans branch. I had been nervous about going bespoke because I had a budget of around £2k which felt quite small, but going to HK was great. We discussed my ideas and options that stayed with if my budget while managing to incorporate my choices of gold, coloured diamonds and engraving to create something really beautiful, unique and telling a story about my heritage and my tastes that I’m so happy with. If you’re planning to wear a piece of jewellery for the rest of your life then I’d recommend coming to Harriet Kelsall Bespoke Jewellery. The appointment there was relaxed, realistic and didn’t push me beyond my budget and I came away knowing I had a great ring that included everything I wanted

4 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind and thoughtful review. It was an absolute pleasure working with you to design such a meaningful piece, and we’re so glad you felt comfortable and supported throughout the process. We truly appreciate your recommendation and trust in us for such an important piece of jewellery. Wishing you many years of joy wearing your ring, and sending you best wishes from us all at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

High quality jewellers who go the extra mile.

I visited this jewellers with the intention of designing my own ring.
What a fabulous place, so helpful, patient and understanding. Abigail went to great lengths to draw up my perfect ring.
Abi kept in regular contact with me and the day I collected the ring I was overcome by how beautiful it was as well as the quality of the finished article. Abi made the whole thing a personal and memorable experience.

9 april 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We’re absolutely delighted to hear about your experience designing your ring with us. It means a lot that you found the process helpful, personal, and enjoyable and we’re so pleased that your ring exceeded your expectations and that the whole journey felt special and memorable. Thank you for trusting us with something so meaningful, we look forward to welcoming you back in the future. Best wishes from the whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Unique and personal service

We got both engagement and wedding rings from HK and both were absolutely perfect, exactly what we had asked for. The team really do their best to look after you and provide a really unique and personal service, sitting down with you to help you design how you want your jewellery to look. The only place I’d go now for any future jewellery needs!

31 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. It was truly a pleasure being part of such a special journey with you, from your engagement ring through to your wedding rings. We’re delighted to hear everything turned out exactly as you envisioned. We really appreciate your trust in us and look forward to helping you with any future jewellery needs. Until we see you again, best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

I am so happy with my bespoke piece…

I am so happy with my bespoke piece designed by Alice from Harriet Kelsall. Alice was so kind and considerate throughout the whole process - she designed a beautiful ring with such care. I inherited some existing jewels that I wanted to create into a new piece and Alice took the brief and created something that I absolutely adore! Would recommend to anyone who is looking to create something unique and wants existing pieces treated with care.

8 april 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It truly means a lot to us that you trusted us with your inherited pieces. We understand how they hold so much sentimental value, it was an honour to help transform them into something new for you. Thank you again for your recommendation, we hope you enjoy wearing your beautiful piece for many years to come. Best wishes from our whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

My mother sadly passed away last year…

My mother sadly passed away last year so i decided to have her wedding and engagement rings remade into necklaces for myself, sister and daughters. Alec was brilliant, he took on board my ideas and made some beautiful necklaces that we will always treasure. I cannot recommend him highly enough.

6 oktober 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. It was a privilege to help transform your mother’s rings into pieces that you and your family can wear and treasure every day. Knowing they carry such special memories makes what I do incredibly rewarding. Wishing you and your family all the very best, and thank you again for your recommendation, from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Bespoke Wedding Bands

My fiancé and I had the most incredible experience with Deborah at Harriet Kelsall – Primrose Hill. We were looking for wedding rings and Deborah went above and beyond to deliver us the perfect wedding bands. Deborah explained everything to us so clearly, guided us with everything including budget/time expectations and designed such beautiful rings for us both. The communication and level of service were fantastic, and we felt in safe hands the whole way through. Dani was also so helpful. We are so pleased with both the rings. The whole team are so kind and helpful - it is such a lovely shop and a stress-free experience. I am already looking for an excuse to go back in – thank you again Deborah and the Team! I would highly recommend to anyone looking for engagement/wedding rings or bespoke jewellery. Olivia and Mike x

27 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review, it truly means a lot to us. It was such a pleasure working with you both to create your wedding rings, and we're so glad you felt supported and well guided throughout the process. We're delighted that you love your rings, it was an honour to design something so special for you both. Wishing you both all the very best for your wedding and beyond, from the whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Designing a stunning bespoke signet ring

Thank you so much to the talented Designer Dalia and Goldsmith Natarcia. It was such a pleasure to go through the process of designing a signet ring repurposing my late dad's wedding ring. A beautiful tribute to my dad and keepsake that I will treasure always.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. It was truly an honour to be part of such a meaningful project. Creating a piece that carries your dad’s memory is incredibly special, and we're so glad it will be treasured for years to come. Sending you best wishes, until we meet again, from the whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Perfect art deco bespoke ring

Kirsty did an outstanding job of turning my ideas and my pieces into the most beautiful bespoke ring. Her design is perfect and she was great at keeping me updated throughout the project. Thank you!

28 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you for your lovely feedback. It was a pleasure to guide you through the process and bring your vision together into a bespoke design. We're so pleased you’re happy with the result and we hope it brings a smile to your face, always. Best wishes from all of us at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

The Perfect ring.

I recently purchased an engagement ring from Harriet Kelsall, and I honestly couldn’t have asked for a better experience.

From the very beginning, the team made me feel completely at ease—there was no pressure at all, just genuine care and attention. A special thank you to Holly, who designed the ring. She was incredible throughout the whole process, really taking the time to understand what I was looking for and turning that into something even better than I had imagined.

Holly’s attention to detail and creativity truly show in the final piece. The ring is absolutely stunning and feels so personal, which made the whole experience even more meaningful.

What stood out most was how smooth and enjoyable everything felt. Buying an engagement ring can be quite overwhelming, but they made it feel special and memorable in the best way.

I would highly recommend Harriet Kelsall to anyone looking for a bespoke piece and a genuinely thoughtful experience.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, it truly means a lot to us. We’re delighted to hear that your experience felt relaxed, enjoyable, and special from start to finish, as that’s exactly what we aim for. Creating something so personal and meaningful is always an honour, and we’re grateful you chose us to be part of such an important moment. Wishing you both all the happiness in the world, and thank you again for your recommendation. Best wishes from the whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Highly recommend for a personalised experience

The design consultation was excellent and the team really understood our vision of what we were looking for. The CAD designers and craftspeople then turned this into an amazing product that fit and exceeded our brief. Great transparency around communication, timing and costs throughout with great customer service.

19 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, we’re delighted to hear that you had such a positive experience with our team, from the initial design consultation, all the way through to receiving your finished bespoke piece. We really appreciate your feedback and it was a pleasure working with you. We hope to collaborate again in the future and we send out best wishes until then, from our whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

I visited Harriet Kelsall recently for…a redesign

I visited Harriet Kelsall recently for a re sizing on one ring and rework design of another. The studio is bright and airy and a very different experience to the High Street. You don't feel rushed in browsing or choosing designs/stones, they take their time to make sure you are completely happy going forward. Thank you Alice for looking after us!

10 februari 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind review, we’re delighted to hear that you had such a positive experience, and so pleased to know that you felt welcomed and supported while deciding on the final design. It’s wonderful to hear that you’re happy with how your rings turned out and that they look fabulous. Thank you for your recommendation, and we look forward to welcoming you back again in the future. Best wishes from all of our team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

A massive thank you to Alice

A massive thank you to Alice, Ryan and Finn for creating an amazing engagement ring! I had some pretty wild ideas but this team did an incredible job turning them into something amazing. I'm honestly blown away by the finished product. I highly recommend their services!

3 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review, we’re thrilled to hear how happy you are with your engagement ring. It was a real pleasure working with you to bring your ideas to life, and we’re so glad the finished piece exceeded your expectations. Congratulations on your engagement, and thank you for recommending us – it truly means a lot to us all. Best wishes from our whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

I am delighted with the beautiful ring…

I am delighted with the beautiful ring designed by Alice at Harriet Kelsall Bespoke Jewellery. Created using my own gold and gemstones from inherited jewellery no longer fit for purpose, it is a bombe-style ring engraved with oak leaves and acorns inspired by the premise of my new romantasy book Healing Fire. Alice listened to my idea and interpreted it in a stunning and personal design I love.

12 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review, we’re absolutely delighted to hear how happy you are with your ring. Creating pieces that carry personal stories like this is exactly what bespoke jewellery is all about. We hope you enjoy your beautiful bespoke jewellery for many years to come, and thank you again for trusting us with such a meaningful project. Best wishes from the whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish!

The whole experience - from the first consultation to the design of our ring, was such a positive one. Emily brought the ring I imagined to life, and I couldn’t be happier with the results. It’s a unique, one of a kind design that I know I won’t see on anyone else! Thank you to Emily and the whole team for being so lovely & friendly throughout, also welcoming our four legged dog daughter and our two legged human daughter at the studio :)

1 september 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It truly means the world to us. It was such a pleasure working with you to bring your vision to life, and we’re so happy to hear how much you love your ring. We also loved meeting your two-legged and four-legged daughters – they’re welcome back at the studio anytime. Thank you again for trusting us with something so special and we hope to see you again in the future. Best wishes from us all at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

My dream jewellery.

I was made to feel very welcome by Alice, and her expertise in jewellery design helped me remodel my heirloom jewellery into two ring's that I had always dreamed of. The customer service was excellent and I was kept up to date of the progress of the work all of which was delivered on time and as promised. I absolutely adore these pieces which not only look amazing but have great sentimental value as well. A massive thanks from me for making my dream come true.

11 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It was an absolute pleasure working with you to remodel your heirloom jewellery into the rings you had always dreamed of and we're so glad you felt welcomed and looked after throughout the process. Thank you for trusting us with something so meaningful, and for taking the time to share your experience, it truly means a lot. Best wishes from us all at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Bespoke engagement ring - thank you Abi!

I approached Harriet Kelsall in Cambridge for a bespoke engagement ring. I went in to look at the examples in the store, where I could see a wide range of stones and styles. The staff were very helpful and showed me a range of items, and they also showed me additional items they did not keep on the shop floor. I then made an appointment for the following week for a consultation with Abi to design a ring. Abi was extremely patient and presented many different ideas based on what I wanted. She also sketched all of these ideas in front of me and presented different options to cover a range of budgets. She then let me go away to think about the different ideas. I appreciated that the team were not pushy nor did they contact me frequently to push for the sale, which other jewellers did. After a few a weeks I got back in touch to request to see some specific stones and Abi showed me a range of stones, and again she presented different options in terms of style and budget. I did make the final decision and the ring was ready in around 2 months. The ring was better than I imagined and my partner was over the moon with it! I did get the size wrong, so we got the ring resized free of charge and it was ready in less than 2 weeks. I am grateful to Abi and the team for all of their help and would recommend the team for anyone looking for bespoke jewellery. Thank you!

3 december 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind review. We’re delighted to hear that you had a great experience designing your bespoke ring and that your partner loved the final piece. It was a pleasure helping you through the process, and we’re glad we could assist quickly with the resize as well. Thank you for trusting us with such a special purchase and for recommending our team. Best wishes from the whole team at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

We approached Harriet Kelsall to redesign an engagement ring

We approached Harriet Kelsall to redesign my engagement/eternity ring into one and to re-size my husbands wedding ring with the gold from the original and old one (which he had lost and then re found few years later - long story). We met Niru and she has been amazing in terms of the design and keeping us in the loop. The goldsmiths (Maisie and Rachel) did a fantastic job and we are delighted with the end results which we picked up today. Thank you - the re-design was long over due but in time for our 30th wedding anniversary later this year!

7 maart 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you for your lovely review. It was a pleasure helping redesign your rings and being part of such a meaningful project ahead of your 30th wedding anniversary. We’re delighted to hear you’re happy with the final results, and we’ll be sure to pass your kind words on to our goldsmiths. Wishing you both a wonderful anniversary celebration and sending our best wishes from us all at HK Bespoke.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing experience

Absolutely amazing ring by their designers, talked to me about the design the whole way through. Their vare package explains who everyone was that was involved and it really added a story behind the ring.

My (now) fiancé is over the moon with the ring!

3 december 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you very much for your lovely review, we are so pleased that you both love the ring and we are delighted to know that you enjoyed your time with us. Our whole team are honoured to have created your ring for you and it was a pleasure to have been a part of this important milestone with you both. Congratulations and best wishes to your future ahead, from us all at HK Bespoke.

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