I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie17/18 Milsom Street, BA1 1DB Bath, GB
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Lees wat reviewers zeggen
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Toon meer
Bedrijf heeft geantwoord
I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... Toon meer
Bedrijf heeft geantwoord
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Bath
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
17/18 Milsom Street, BA1 1DB, Bath, Verenigd Koninkrijk
4,8
Uitstekend
191 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was very pleased with my order from…
I was very pleased with my order from hmv, ordered on line, web site easy to use, payments easy, free postage, lots of emails at all the stages, arrived on time by royal mail.
3 december 2023
Antwoord van hmv (UK) - Bath
Hi Juliette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was fine!
29 november 2023
Antwoord van hmv (UK) - Bath
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful wiv everything
24 november 2023
Antwoord van hmv (UK) - Bath
Hi Antony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
On Saturday the 4th November 2023 I…
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay.
However, after I checked online Friday the 10th November 2023, it was listed in stock and ordered it immediately at the bargain price of £4.99 plus £2 postage. It duly arrived Monday 13th November 2023.
I would like to thank your staff as postmarked from Birmingham. Malcolm
17 november 2023
Antwoord van hmv (UK) - Bath
Hello Malcolm
Thanks for taking the time to leave us a review! We are sorry to hear that at the time of your visit to our Bath store, your requested item was out of stock and unavailable to order. However, we were pleased to hear that this had since come back into stock online and you were able to place an order for this. We are pleased to hear that you were satisfied with our warehouse team in their dispatch process.
We hope to earn more stars from you soon, thanks.
Online or in store its always a good…
Online or in store its always a good experience
14 november 2023
Antwoord van hmv (UK) - Bath
Hi Jan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First class offerings.
Great store in Bath, helpful and knowledgeable team. Cheers HMV.
11 november 2023
Antwoord van hmv (UK) - Bath
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Bath
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Sophia
Antwoord van hmv (UK) - Bath
Hello Keith,
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Antwoord van hmv (UK) - Bath
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Watch tales of the unexpected if your brave enough !
Staff very helpful & polite ordered tales of the unexpected (I'm in my 40s & my parents watched this when it first came out I was too young & scared to watch this ! Definitely worth watching the story's get the imagination going & some very famous faces appear
30 oktober 2023
Antwoord van hmv (UK) - Bath
Hi Christopher,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good....
27 oktober 2023
Antwoord van hmv (UK) - Bath
Hi Mel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The CD ordered was available for…
The CD ordered was available for collection from the HMV shop when promised.
The staff were very pleasant, knowledgeable and helpful.
I haven't ordered over the counter for many years but my experience with the Rolling Stones album will encourage me to do it again. Thank you
24 oktober 2023
Antwoord van hmv (UK) - Bath
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Bath
Hi Alex
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Found what I wanted, and got it quickly and easily.
Found what I wanted, ordered it online and received it two days later.
Very simple and easy.
Thank you.
18 oktober 2023
Antwoord van hmv (UK) - Bath
Hi Mr Salmon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
1 oktober 2023
Antwoord van hmv (UK) - Bath
Hi Celia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to click and collect!
The option to click and collect was cost effective. My DVD arrived very quickly at my chosen store. The staff there were very polite and helpful and the collection process took just a couple of minutes.
27 september 2023
Antwoord van hmv (UK) - Bath
Hi MR x
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery, very good price
Quick delivery and a very good price for this Sonny Rollins album on vinyl
17 september 2023
Antwoord van hmv (UK) - Bath
Hi Mr Brundson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quite strange we asked for the movie at…
Quite strange we asked for the movie at our local HMV and they confirmed there were none left and suggested to get it on eBay... We went ahead to the HMV website bought it there and collected it at the local HMV.
24 september 2023
Antwoord van hmv (UK) - Bath
Hi Sandra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I LOVE THAT YOU CAN ORDER THINGS OUT OF…
I LOVE THAT YOU CAN ORDER THINGS OUT OF STOCK IN STORES
For example lover by Taylor swift WASNT in stores so I bought it online also delivery is very cheap and not expensive considering your location
Dosnt take long to come
I ordered
1lover cd by Taylor S
1guts by Oliva R
31 augustus 2023
Antwoord van hmv (UK) - Bath
Hi Porshe
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from the HMV shop in Bath
Excellent service from the HMV shop in Bath, which took my order, and provided an efficient delivery. The product was well packaged and as described. Thank you. Anne Hornby
28 augustus 2023
Antwoord van hmv (UK) - Bath
Hi Anne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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