I love going to HMV so friendly if I can't find wat im looking for they go get it for me they ask if im looking for anything else
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Wanted to get my Grandson some Disney dvds and new the best place to look was HMV. Have a great library of classics to choose from, but at the moment he's mad about the lion king and Tarzan. Found the... Toon meer
Bedrijf heeft geantwoord
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... Toon meer
Bedrijf heeft geantwoord
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Blackpool
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, Verenigd Koninkrijk
4,8
Uitstekend
219 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van hmv (UK) - Blackpool
Hi STEVEN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Blackpool
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent
10/10 as always. Always been the best store in blackpool and online is easy to shop
15 augustus 2025
Antwoord van hmv (UK) - Blackpool
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Blackpool
Hello Sophie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Blackpool
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a Blu-ray and got an e mail…
I ordered a Blu-ray and got an e mail from hmv telling me it was in store but when a got there it hadn’t arrived but there were some on the new release rack but I was told I couldn’t have one of them as they weren’t allowed to go against company policy which said I must wait for the one I ordered which I thought was stupid considering there where some there and they could have replaced one to give me with my ordered one when it arrived. I now have to make another trip into town as I got a phone call when I got home saying it had arrived.i can’t believe that hmv use two postal services for bulk and private orders
31 juli 2025
Antwoord van hmv (UK) - Blackpool
Hi J
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great service
Very quick delivery from time of purchase to receiving my dvd, and the communication was great
20 juli 2025
Antwoord van hmv (UK) - Blackpool
Hi Karen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Blackpool
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Periodically faulty CD
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Blackpool shop where it played perfectly. Assistant still offered me a new one but was out of stock so took it back home n it's played well ever since so will keep it!
23 juni 2025
Antwoord van hmv (UK) - Blackpool
Hi Julie
Thank you for taking the time to leave us a review. We're sorry to hear that there may be an intermittent fault with your CD. If this continues to show signs of a fault then please feel free to return this to us for a full refund at https://hmv.returns.international/
We love receiving feedback from our customers and will do our best to earn those last stars from you next time.
Very efficient and quick delivery
7 juni 2025
Antwoord van hmv (UK) - Blackpool
Hi AUSTIN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Blackpool
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Blackpool
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Blackpool
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Blackpool
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery great price
22 april 2025
Antwoord van hmv (UK) - Blackpool
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Blackpool
Hi Douglas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Blackpool
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had an LP sent to my local store
Had an LP sent to my local store as the website has for some reason removed the check stock in store function.
When i collected it, the packaging was damaged at the corner.
Sure enough the corner of the record’s sleeve was bent and creased.
The lad behind the counter simply got me another from stock in the store.
All sorted efficiently and with a smile.
Can’t fault the customer service in store.
6 april 2025
Antwoord van hmv (UK) - Blackpool
Hello idagaz
Thanks for taking the time to share your experience with us. Errors are rare but can unfortunately occur on occasion but we’re delighted to hear that you were happy with the service you received when we tried to correct this with you.
We pride ourselves on the service we offer our customers and we’re so pleased to have been able to help. Thanks for shopping with hmv and we hope to see you again soon!
Researched availability of cd
Researched availability of cd, great customer service. Managed to show me track listing also.
10 april 2025
Antwoord van hmv (UK) - Blackpool
Hi Baylor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy click and collect service
HMV online orders using the click and collect service is very quick and easy. Will happily use again
10 april 2025
Antwoord van hmv (UK) - Blackpool
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.