Nick helped me check out some records that weren’t in stock, to see when they will be in stock, and which locations have copies. He also helped with ordering one of the albums I was looking for, and I... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... Toon meer
Bedrijf heeft geantwoord
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... Toon meer
Bedrijf heeft geantwoord
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Blackpool
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, Verenigd Koninkrijk
4,7
Uitstekend
207 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van hmv (UK) - Blackpool
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a blue ray movie
I ordered a blue ray movie, it came in less than half the time predicted. Not just that the staff were more than helpful throughout the process.
6 oktober 2024
Antwoord van hmv (UK) - Blackpool
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff helped me order DVD I…
Helpful staff helped me order DVD I wanted and it was there in 2 days I was kept up to date with emails
30 september 2024
Antwoord van hmv (UK) - Blackpool
Hello Sue
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
good customer service
5 september 2024
Antwoord van hmv (UK) - Blackpool
Hi peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect order.....good…
Click and collect order.....good communication and all good on collection...would recommend.
4 september 2024
Antwoord van hmv (UK) - Blackpool
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent as always.
Always great I tend to visit the blackpool store when I can, we need physical media stores, just a shame the closest is an hour away from where I live, excellent as always.
29 augustus 2024
Antwoord van hmv (UK) - Blackpool
Hi Erin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick efficient and top quality items
19 augustus 2024
Antwoord van hmv (UK) - Blackpool
Hi Janine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Kaelon
Came in the store to buy a massive teddy for my partner and had really good customer service from Kaelon at the till he helped us put our stuff in the bags and was really kind and fast
8 augustus 2024
Review zonder uitnodiging
Antwoord van hmv (UK) - Blackpool
Hi Ryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everyone was really nice
Everyone was really nice and very friendly, they were helpful and polite. Amazing service favourite place to go.
26 juli 2024
Antwoord van hmv (UK) - Blackpool
Hi Samantha
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Poor quality pressings!
I recently made several purchases from HMV during the 1921 event, re-issues of classic vinyl in different colours. Out of those I purchased I had to return 2 because they were very bad pressings, the quality of the others was just acceptable. Very very disappointed indeed with my purchases but can't fault the returns policy as I had no issues getting a refund.
26 juli 2024
Antwoord van hmv (UK) - Blackpool
Hello Ian
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience with your products on this occasion.
So that we can advise fully, please contact our customer service team at support.hmv.com with as much detail regarding the faults as possible and they’ll take a look asap.
Quick efficient service
28 juli 2024
Antwoord van hmv (UK) - Blackpool
Hello Janine,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great product and price
Great product and price. I loved the fact that if it's sent to a store, it's essentially 'free' postage. Packaging was great too!
6 juli 2024
Antwoord van hmv (UK) - Blackpool
Hello Bryan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Lucky me, 2 Kerry king vinyls bought
I had been bought 2 vinyls that were the same for my birthday, luckily both from HMV. One was an online purchase the other from a store. I was in Blackpool for my birthday weekend and took one of the vinyls back to the Blackpool store to see if I could exchange one (with either copy of online receipt). The store was very helpful and ordered me a vinyl that I wanted to be delivered to my local store as it was not available in store. Both Blackpool and Mansfield stores were very friendly, polite and very helpful.
23 juni 2024
Antwoord van hmv (UK) - Blackpool
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
helpful staff good customer…
Really helpful staff good customer service James was excellent and mega helpful
23 juni 2024
Antwoord van hmv (UK) - Blackpool
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Blackpool
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Arrived on time and in great condition
Arrived on time and in great condition, great quality and reasonable prices.
16 juni 2024
Antwoord van hmv (UK) - Blackpool
Hi Angel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As the only high street store for music…
As the only high street store for music and film, HMV is vital for those of us who are not too happy ordering online. The Blackpool branch has always been a pleasure to visit. The staff are informative, very friendly - and always so helpful.
14 juni 2024
Antwoord van hmv (UK) - Blackpool
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I love you HMV but time and time again…
I love you HMV but time and time again its unclear if your releases come with a slipcover or not? I know every webstore uses stock images but please try resolving this issue.
Have a nice weekend to all HMV staff.
16 mei 2024
Antwoord van hmv (UK) - Blackpool
Hi Darren,
Thanks for leaving us a review. Please be advised that the majority of our images mainly focus on the cover of the product and we crop out the actual case so that our customers can see the cover clearly. Apologies if this was perceived as a slipcase and thank you for bringing this to our attention; we'll raise this for review.
Whilst most studios will have a slipcase on their major releases for the first initial manufacturing run, after that stock has sold through they will revert to a normal amaray case without a slipcase. Unfortunately both versions have the same product code and barcode so it is impossible to know when that change happens.
Thank you for allowing us to explain our position on this matter, we look forward to seeing you in-store or online again soon.
We hope you have a nice weekend also :)
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Very helpful, would recommend.
21 april 2024
Antwoord van hmv (UK) - Blackpool
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery to store and took no…
Quick delivery to store and took no time at all to collect the item when I went to the shop.
13 april 2024
Antwoord van hmv (UK) - Blackpool
Hi Burty
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.