hmv (UK) - Bristol Broadmead Reviews 285

TrustScore 4.5 uit 5

4,7

24 / 26 Broadmead, BS1 3HA Bristol, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The thing that made the shopping experience at HMV so good is the staff. They are helpful and friendly and knew what they were talking about, with good information. Even when that information was abo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

HMV customer service was excellent from start to finish. Helpful & friendly staff make it a pleasure to shop in store.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I use Bristol and Birmingham stores, and I'm really glad they exist. Being able to visit somewhere where I can browse, look at various titles, and purchase physical media is important to me. Also if y... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Super amazing my album arrived earlier than expected and was in perfect condition! I selected a randomly signed p1harmony EX album as a birthday gift for my girlfriend, the signature ended up being he... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Muziekwinkel
  2. Cd-winkel
  3. Dvd-winkel
  4. Platenwinkel
  5. Stereowinkel
  6. T-shirtwinkel

Over hmv (UK) - Bristol Broadmead

Geschreven door het bedrijf

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Geschreven door het bedrijf

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contactgegevens

  • 24 / 26 Broadmead, BS1 3HA, Bristol, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

285 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

HMV customer service was excellent from…

HMV customer service was excellent from start to finish. Helpful & friendly staff make it a pleasure to shop in store.

25 mei 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hi Teresa

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bristol store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

The thing that made the shopping…

The thing that made the shopping experience at HMV so good is the staff. They are helpful and friendly and knew what they were talking about, with good information. Even when that information was about Star Wars and not music.

17 mei 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hi Terri, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 4 van de 5 sterren
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Antwoord van hmv (UK) - Bristol Broadmead

Hi gary

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Beoordeeld met 5 van de 5 sterren
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Antwoord van hmv (UK) - Bristol Broadmead

Hi Dave

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Great service

I pre-ordered Beyond paradise in this store and the customer service was excellent done very easily and very helpfully and i had it delivered no issue to the house very satisfied will def pre order from HMV again with home delivery in store

7 mei 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hi Rhys, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

The blu-rays I ordered came quickly and…

The blu-rays I ordered came quickly and the sales people were helpful and friendly.

8 mei 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hi PAUL

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Easy and quick process of ordering…

Easy and quick process of ordering records and quick delivery

29 april 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hello there, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Friendly Staff

Staff are friendly and accommodating.

26 april 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hello Jenny

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren
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Antwoord van hmv (UK) - Bristol Broadmead

Hi Yiu, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

I'm in hmv Broadmead Bristol every…

I'm in hmv Broadmead Bristol every Saturday morning since the early 1970s and the service has always been very good, the only gripe I have is the pricing.

13 april 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hi paul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

I got my BTS album delivered .

I got my BTS album delivered .. within two days with free delivery 😍 .. no damage either and the emails very informative

7 april 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hello Tash

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Delivery service

Delivery service. Quick.

7 april 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hi Robert

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Beoordeeld met 5 van de 5 sterren

Fast and convenient

Very easy to navigate through the website and checkout is equally easy and fast. Wish you could use Apple Pay though. Delivery is always extremely quick which is great! (At least for click&collect as far as I’m aware)

27 maart 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hi Vanesa

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Beoordeeld met 2 van de 5 sterren

Frustrating delay on my order for…

Frustrating delay on my order for release day even though they had it in stock on the shelves and when I purchased in store to save me waiting and cancelled my order, I was given the wrong vinyl as they took the one I had picked up from the shelf so they avoided removing security tags, i had to go back the next day and they had sold out in store so I had to order and wait all over again. We live an hour away and this one product cost me 3 trips worth of fuel. So an extra £30

26 maart 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hi Kayleigh

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we have advised you.

Beoordeeld met 5 van de 5 sterren

All good .

All good .. no problems

23 maart 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hi pete

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Great value for money fast delivery…

Great value for money fast delivery ordering is so simple even pre order items kept up to date to kettle you know when items are in been dispatched etc all arrive well packaged and on the time scale

16 februari 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hi Karen, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Beoordeeld met 5 van de 5 sterren
Logo hmv (UK) - Bristol Broadmead

Antwoord van hmv (UK) - Bristol Broadmead

Hello Andrew

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Great staff so helpful

Every member of staff I spoke to in the Bristol store were helpful, friendly and knowledgeable. They came up to see if they could help before I had to ask. They helped order something that wasn’t in store and when I collected the woman on the desk was also charming and efficient. Good job whole team!

14 maart 2026
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Antwoord van hmv (UK) - Bristol Broadmead

Hi Happy

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bristol store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

I ordered some dvd for my daughters…

I ordered some dvd for my daughters birthday and the young man was very polite and very helpful helpful said my order should arrive in three to four days to the hmv shop in broad mead Bristol which it did. And when I picked them up this other man was also very polite

14 maart 2026
Logo hmv (UK) - Bristol Broadmead

Antwoord van hmv (UK) - Bristol Broadmead

Hi Wendy

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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